0-19 Assistant Practitioner

Job description

Job responsibilities

Give advice and guidance to children, young people and families in Norfolk over thetelephone, text message and video calls. This will also include giving advice and guidance toprofessionals including Schools, Nurseries and childrens social care.

As part of the Healthy Child Programme, the Assistant Practitioner will work within the singlepoint of access, this role will be predominantly delivering clinical interventions via telephone,video call and digital clinics, ensuring a high standard of care.

To support localities to ensure that all relevant clinical skills are kept up to date, and tomaintain effective working relationships and continuity of services. In supporting locality, thiscould be via the office or in face to face visits.

To be able to deliver the universal service within Just One Number, to gain confidence tosupport families with accessing self-care resources and developing self-efficacy.

To have the skills to promote the use of digital resources on Just One Norfolk website duringall contacts with service users to enhance self-care skills for children, young people, and theirfamilies.

To have the skills to utilise virtual platforms in assessments, interventions, training, andnetworking to support effective practice and partnership working.

To support families through a range of methods including digital drop-in clinics, text message,virtual and phone contacts to assess the needs of children and their families.

To work as part of a multidisciplinary 0-19 team to identify the health needs of children andyoung people, their families and the community and contribute to developing a strategy toaddress individual identified needs as well as those needs within the community.

To promote peoples equality, diversity and rights.

To deliver care within the scope of their job role. Duties may include:- Building on existing assessment of families needs and deliver evidenced based health advice without direct supervision.- Receiving referrals and receiving and communicating complex information from health andsocial care staff.- To decline referrals if not appropriate, using excellent negotiation skills and appropriatesign posting.- Support to clients with more complex needs according to the Norfolk SEND offer.

To write clinical records in a concise, accurate and timely manner in line with CambridgeshireCommunity Services record keeping policy.

To independently carry out specified assessment and intervention as planned and discussedwith the clinical coordinator where required, using own initiative and experience to modifyaccording to the clients needs.

To contribute to the care of all clients, ensuring safety and dignity at all times.

To be actively involved in the communication of complex information regarding clients needsand any other useful information available to the Just One Number team and to escalate asappropriate with members of Just One Number team.

To liaise as appropriate with parents/carers, young people and other health, social or voluntaryagencies.

To communicate effectively with clients in complex situations. Communication skills ofengagement, negotiation, motivation and explanation will be required to enable themanagement of potential barriers to communication.

To be aware at all times of the needs of client groups and to promote and encourage positivehealth choices.

To confidently utilise virtual platforms in assessments, interventions, training, and networking tosupport effective practice and partnership working.

To uphold all aspects of the service and organisational policies and procedures.

To take individual responsibility for any health and safety issues and undertake obligationsunder the health and safety act.

To take individual responsibility to report incidents as well as any identified actual or potentialrisks either to you or the organisation or others. To escalate any concerns about practice to therelevant member of the leadership team.

To ensure mandatory training is up to date.

To attend relevant training courses and to maintain up to date clinical knowledge and skills inorder to perform in the role.

To participate in staff and service development through attendance at service meetings and inservice training. To participate in team meetings, supervisions and other mandatory parts of therole.

Actively participate in annual performance reviews providing evidence of attaining the relevantknowledge and skills required for the job.

Person Specification

Qualifications

Essential

• NVQ level 3 in health, social care, education or an equivalent.

Desirable

• Foundation degree in relevant area.

Experience

Essential

• Recent experience of working with children and young people and families.
• Experience of promoting relevant health messages to children and young people's families.
• Demonstrates the ability to safeguarding children.
• Ability to have challenging conversations with parents/professionals.

Desirable

• Relevant community experience.
• Experience of working in a multidisciplinary setting.
• A working knowledge of the Norfolk safeguarding children's agenda.

Skills

Essential

• Good communication skills and have the ability to change communication style depending on audience.
• Ability to analyse information and use reasoning skills to assess clients needs.
• Robust IT skills and clear record keeping.
• Understanding of the public health agenda and national and local policies relating to Children and Young People's health and wellbeing, including Working Together to Safeguard Children.
• Understanding key public health resources to support the children and families of Norfolk.
• A good understanding of communicating with people virtually such as telephony or video calling software.

Desirable

• Ability to apply and use advanced analytical tools.
• Experience with delivering healthcare interventions via digital platforms.
• Knowledge and use of System One.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridgeshire Community Services NHS Trust

Address

Unit 3 Cringelford Business Centre

Intwood Road

Norfolk

NR4 6AU

Employer's website

https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)