Bank Community Healthcare Assistant/Phlebotomist

Job description

Job responsibilities

Main Duties and Responsibilities

To provide basic nursing care support to the Nursing team.

Provide phlebotomy clinics at the Luton Treatment Centre.

Assist the Community Phlebotomist Service with domiciliary visits where necessary.

When undertaking home visits on scheduled days to plan visits accordingly.

Assess the clients registration forms and initiate investigations (to include blood pressure, weight, height, BMI, urinalysis, screening blood tests, blood glucose tests).

To provide basic dressings as directed by nursing team.

To set up clinical areas prior to clinic and adhere to universal precautions.

To chaperone and assist clients attending for procedures (on and off examination couch, escorting within the building and out to their car)Always Act as an ambassador for the Luton Treatment Centre, welcoming visitors, patients, partners, and other multidisciplinary users of the centre.

To give general advice to patients regarding services, referring them to staff/agencies as required.

Check all equipment prior to clinic and report any defects to appropriate personnel.

To take appropriate emergency action as required and to immediately inform the nurse in charge or manager.

To participate in staff meetings and take minutes in the absence of the administrative staff.

To assist in the collection of information for audit purposes.

To rotate stock according to expiry dates.

To put supplies, pharmacy, logistics and stores away.

To ensure bins are emptied at the end of each clinic.

Communication

Greet patients attending clinics at LTC and signpost them accordingly.

To record accurate, concise information on patient care within the patient notes.

To always maintain confidentiality of patients.

To communicate patient information to medical/nursing staff as appropriate to patient care.

Budgetary Responsibility

To monitor stock in partnership with nursing team and co-ordinate ordering of supplies, logistics and equipment as required.

People Management

Participate in the induction of students and Health Care Staff.

Development of staff.

Maintaining own professional development and requirement to take part in appraisal and one to one process.

Research & Development Activity

Required to undertake Research and development activity e.g. Hand washing and essential steps on a regular basis.

Participate in obtaining patient engagement feedback on a continual basis. Audits as and when required.

Clinical and Practice Governance

Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.

Any data that is taken/shared as part of a phone call, transported, or transferred electronically must be undertaken with regards to the Trust Information Governance and Information Security policies.

Person Specification

Qualifications & Training

Essential

• N.A.P venepuncture qualification or equivalent or a willingness to undertake training within an agreed timeframe
• Must be able to evidence 'Achievement of Care Certificate or be willing to complete this within first 6 months of employment OR Achievement of a vocationally related qualification (e.g. NVQ in Health and social care/ clinical healthcare)
• Willingness to undertake Trust mandatory, statutory and essential training and further training related to the role to meet the needs of the service

Desirable

• Admin/clerical training
• Previous relevant experience-eg. First aid certificate

Experience

Essential

• Communicate effectively in English
• Experience working as a HCA or equivalent
• Experience of working with the public
• Infection Control and universal precaution training or willingness to undertake training

Desirable

• Phlebotomy experience
• Community experience in the phlebotomy/ health care setting
• Knowledge of computer i.e. Microsoft
• Experience of training staff on a 1-1 basis

Knowledge and Skills

Essential

• Ability to work flexibly as part of a team
• Ability to cope with challenging behaviour
• Ability to work without direct supervision
• Ability to communicate effectively with staff and patients

Desirable

• Experience of S1 IT system
• Experience of Malinko scheduling System

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cambridgeshire Community Services NHS Trust

Address

Luton Treatment Centre

Vestry Close

Luton

LU1 1AR

Employer's website

https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)