Job summary
iCaSH Peterborough - Healthcare Assistant (HCA) - 30hrs, Band 3 (2 vacancies)
An exciting opportunity has arisen for an enthusiastic, committed & experienced Healthcare Assistant, Band 3, to provide a high-quality service to the community who use the Integrated Contraception & Sexual Health (iCaSH) Services across Peterborough.
This is an exciting permanent opportunity for an experienced HCA part time within the iCaSH Peterborough Service. We are looking for an enthusiastic person who has 'front of house', experience with an ability to develop a warm & welcoming rapport with people who use our services.
You have a keen eye for detail with an understanding of the sensitivity & confidentiality involved in the delivery of a contraception, sexual health & HIV service.
You are required to hold a Care Certificate qualification, be trained to provide both phlebotomy & chaperone duties, or demonstrate a willingness to undertake training.
The service operates Mon to Sat, with evening clinics each week. You must be willing to work across all parts of the service where appropriate, including evenings & weekends & be able to meet the travel requirements of the Trust.
For further information & to arrange an informal visit, please contact either:
Clinical Nurse Manager. Email: ivy.manyika1@nhs.net
Deputy Clinical Nurse Manager: Email: natalie.newell2@nhs.net
'If we receive a high number of applications we reserve the right to close this vacancy at any point after 8th May 2025'
Main duties of the job
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.
Following training, provide a phlebotomy service for patients attending the services.
To support and direct patients to the relevant individuals/agencies whilst accessing health care.
To participate in outreach and support health promotion events when requested.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.
Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.
Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Job description
Job responsibilities
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.
To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
Where local services require and following training and sign off, provide a service for asymptomatic patients requesting a routine sexual health screen.
Following training, provide a phlebotomy service for patients attending the services.
To support and direct patients to the relevant individuals/agencies whilst accessing health care.
To participate in outreach and support health promotion events when requested.
To undertake in annual appraisal of work, one to ones, and clinical supervision throughout the year.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To assist in the updating of clinic noticeboards.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.
Following training, register and issue C-card and condoms.
Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.
Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
Communication
Communicate effectively with the multidisciplinary team in order to promote efficient patient care.
Be conversant with the roles of all the staff within the service and occasionally with other colleagues internal or external to the organisation.
Always ensure correct storage of patients records as per the Trusts record keeping policy.
Liaise with other services as necessary for the co-ordination of patient care and the smooth running of the department.
Welcome visitors and patients to the clinical area providing assistance, support and information where required.
Maintain good communication with other staff, patients and visitors including front of house/reception and answering the telephone in a courteous and professional manner.
Ensure accurate record keeping in line with Trust and national standards.
Monitor and reassure patients during clinical procedures.
Actively participate in multidisciplinary training, meetings, and events.
Signpost clients to other services where appropriate.
Within remit of own role, support the teaching and supervision of students from a variety of disciplines.
Ensure that all organisational wide communication is accessed and adhered to accordingly via the nhs.net account.
Job description
Job responsibilities
To welcome patients and obtain relevant personal and clinical details as appropriate treating all such information as confidential.
Following training, and once signed off as competent, to act as a chaperone and assist nurses/doctors to undertake intimate examinations/procedures and or sexual health screening on patients.
To provide information to patients as appropriate who attend the department and to those who are diagnosed with a sexually transmitted infection/HIV or require contraception advice, risk reduction advice and condom demonstration.
Where local services require and following training and sign off, provide a service for asymptomatic patients requesting a routine sexual health screen.
Following training, provide a phlebotomy service for patients attending the services.
To support and direct patients to the relevant individuals/agencies whilst accessing health care.
To participate in outreach and support health promotion events when requested.
To undertake in annual appraisal of work, one to ones, and clinical supervision throughout the year.
To be non-judgemental to all client groups regardless of age/ethnicity/religion.
To assist in the updating of clinic noticeboards.
To undertake non-clinical duties in support of the admin team, for example undertake call taking and reception cover including 0300 number answering, registering patients and booking, support data collection and or general patient and non-patient administration.
Following training, register and issue C-card and condoms.
Following training, undertake, read and interpret microscopy slides as directed by clinicians and appropriately document and communicate the associated findings, if required by the clinical service.
Following training and being deemed competent to do so, to administer prescribed vaccines in accordance with service guidelines and Standard Operating Procedures, if required by the clinical service.
Hold the Care Certificate and deliver the associated standards of care or undertake the training at the earliest opportunity upon recruitment to post.
Communication
Communicate effectively with the multidisciplinary team in order to promote efficient patient care.
Be conversant with the roles of all the staff within the service and occasionally with other colleagues internal or external to the organisation.
Always ensure correct storage of patients records as per the Trusts record keeping policy.
Liaise with other services as necessary for the co-ordination of patient care and the smooth running of the department.
Welcome visitors and patients to the clinical area providing assistance, support and information where required.
Maintain good communication with other staff, patients and visitors including front of house/reception and answering the telephone in a courteous and professional manner.
Ensure accurate record keeping in line with Trust and national standards.
Monitor and reassure patients during clinical procedures.
Actively participate in multidisciplinary training, meetings, and events.
Signpost clients to other services where appropriate.
Within remit of own role, support the teaching and supervision of students from a variety of disciplines.
Ensure that all organisational wide communication is accessed and adhered to accordingly via the nhs.net account.
Person Specification
Qualifications and Training
Essential
- Educated to GCSE level English and Maths or equivalent
- Evidence of achievement of the Care Certificate or willingness to complete within first 6 months of substantive employment
Desirable
- Experience in NHS or Healthcare clinic
- Experience of working as part of a multidisciplinary team.
- Level 2 or 3 qualification in Health & Social Care or equivalent.
Experience
Essential
- Experience of working with the public.
- Experience of working in a health care environment.
- Has a good understanding of the Safeguarding agenda.
- Recognises the limits of own authority and seeks professional support appropriately.
Desirable
- Recent experience of working in a sexual and reproductive health service or equivalent.
- Experience in working with confidential information.
Skills
Essential
- Able to perform the full range of duties the role requires and dexterity to perform clinical duties.
- Good communication skills.
- Ability to work under pressure with difficult situations
- Ability to pass on information accurately.
- Competent in phlebotomy/venepuncture or willingness to train.
Desirable
- Experience of reading and interpreting microscopy slides
- Sexually Transmitted Infection Foundation (STIF) course - Core
Person Specification
Qualifications and Training
Essential
- Educated to GCSE level English and Maths or equivalent
- Evidence of achievement of the Care Certificate or willingness to complete within first 6 months of substantive employment
Desirable
- Experience in NHS or Healthcare clinic
- Experience of working as part of a multidisciplinary team.
- Level 2 or 3 qualification in Health & Social Care or equivalent.
Experience
Essential
- Experience of working with the public.
- Experience of working in a health care environment.
- Has a good understanding of the Safeguarding agenda.
- Recognises the limits of own authority and seeks professional support appropriately.
Desirable
- Recent experience of working in a sexual and reproductive health service or equivalent.
- Experience in working with confidential information.
Skills
Essential
- Able to perform the full range of duties the role requires and dexterity to perform clinical duties.
- Good communication skills.
- Ability to work under pressure with difficult situations
- Ability to pass on information accurately.
- Competent in phlebotomy/venepuncture or willingness to train.
Desirable
- Experience of reading and interpreting microscopy slides
- Sexually Transmitted Infection Foundation (STIF) course - Core
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
