Job summary
To provide basic nursing care support to the nursing team at the Luton Treatment Centre. Provide phlebotomy clinics at the Luton Treatment Centre and other bases within our portfolio as required and also assisting the Community Phlebotomists with domiciliary visits where necessary. At times where other services are facing staffing issues you may be required to assist within your skill set.
Before applying for this vacancy please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care may not reach the minimum salary threshold to obtain a certificate of sponsorship.
(Please note that should we receive a high number of applications, we reserve the right to close the advert earlier than advertised).
Main duties of the job
To provide basic nursing care support to the nursing team
Provide phlebotomy clinics at the Luton Treatment Centre and other bases within our portfolio as required.
Assist the Community Phlebotomist Service with domiciliary visits where necessary
When undertaking home visits on scheduled days to plan visits accordingly.
Assess the client's registration forms and initiate investigations (to include blood pressure, weight, height, BMI, urinalysis, screening blood tests, blood glucose tests).
To set up clinical areas prior to clinic and adhere to universal precautions
To chaperone and assist clients attending for procedures
Act as an ambassador for the Luton Treatment Centre at all times, welcoming visitors, patients, partners and other multidisciplinary users of the centre.
To give general advice to patients regarding services, referring them to staff/agencies as required
Check all equipment prior to clinic and report any defects to appropriate personnel.
To take appropriate emergency action as required and to immediately inform the nurse in charge or manager.
To be prepared to organise/take part in health promotion events
To participate in staff meetings and take minutes in the absence of the administrative staff
To assist in the collection of information for audit purposes
To rotate stock according to expiry dates
To put supplies, pharmacy, logistics and stores away
Assist in taking requests from patients on the phone booking line for clinic phlebotomy.
About us
Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Job description
Job responsibilities
Main Duties and Responsibilities
1. To provide basic nursing care support to the nursing team2. Provide phlebotomy clinics at the Luton Treatment Centre and other bases within our portfolio as required.3. Assist the Community Phlebotomist Service with domiciliary visits where necessary4. When undertaking home visits on scheduled days to plan visits accordingly.5. Assess the clients registration forms and initiate investigations (to include blood pressure, weight, height, BMI, urinalysis, screening blood tests, blood glucose tests).6. To provide basic dressings as directed by nursing team7. To set up clinical areas prior to clinic and adhere to universal precautions8. To chaperone and assist clients attending for procedures (on and off examination couch, escorting within the building and out to their car)9. Act as an ambassador for the Luton Treatment Centre at all times, welcoming visitors, patients, partners and other multidisciplinary users of the centre.10. To give general advice to patients regarding services, referring them to staff/agencies as required11. Check all equipment prior to clinic and report any defects to appropriate personnel.12. To take appropriate emergency action as required and to immediately inform the nurse in charge or manager.13. To be prepared to organise/take part in health promotion events14. To participate in staff meetings and take minutes in the absence of the administrative staff15. To assist in the collection of information for audit purposes16. To rotate stock according to expiry dates17. To put supplies, pharmacy, logistics and stores away18. To ensure bins are emptied at the end of each clinic19. Assist in taking requests from patients on the phone booking line for clinic phlebotomy.
Communication
1. Greet patients attending clinics at LTC and signpost them accordingly2. To record accurate, concise information on patient care within the patient notes3. To maintain confidentiality of patients at all times4. To communicate patient information to medical/nursing staff as appropriate to patient care5. Attend and contribute to service meetings6. To ensure accurate labelling of blood bottles and safe secure transfer to the laboratory7. To assist in making appointments for patients who have language, speech or hearing difficulties8. Receive, screen and transfer telephone calls as appropriate, acting on own initiative ensuring that accurate detailed messages are taken and recorded.9. Keep up to date with reading and replying to work email communications10. Communicate with Phlebotomists, HCAs Specialist Nurses, GPs, Nurses, Patients, local hospitals and other health professionals within the multidisciplinary team11. To be the patients advocate within the clinical setting12. To be supportive and communicative with colleagues and clients
Budgetary Responsibility
1. To monitor stock in partnership with nursing team and co-ordinate ordering of pharmacy stores, supplies, logistics and equipment as required
Human Resources
1. Participate in the induction of students and Health Care staff2. Development of staff3. Maintaining own professional development and requirement to take part in appraisal and KSF process
Research & Development Activity
1. Required to undertake R&D activity eg Hand washing and essential steps on a regular basis2. Participate in obtaining patient engagement feedback on a continual basis. Audits as and when required
Clinical and Practice Governance
1. Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.2. Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies. 3. The post holder must adhere to the Trust risk assessment and risk management processes4. The post holder must adhere to infection control policies and procedures5. Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust.6. The post holder must participate in clinical and other audits as required7. Provide patients and their families /carers with information on standards they should expect from the team 8. Participate in clinical supervision on a regular basis9. The post holder is required to participate in relevant emergency preparedness process for their team.
Freedom to act
1. Work is managed rather than supervised2. The post holder is required to use own initiative to problem solve deciding when to refer to Medical / Nursing staff
Job description
Job responsibilities
Main Duties and Responsibilities
1. To provide basic nursing care support to the nursing team2. Provide phlebotomy clinics at the Luton Treatment Centre and other bases within our portfolio as required.3. Assist the Community Phlebotomist Service with domiciliary visits where necessary4. When undertaking home visits on scheduled days to plan visits accordingly.5. Assess the clients registration forms and initiate investigations (to include blood pressure, weight, height, BMI, urinalysis, screening blood tests, blood glucose tests).6. To provide basic dressings as directed by nursing team7. To set up clinical areas prior to clinic and adhere to universal precautions8. To chaperone and assist clients attending for procedures (on and off examination couch, escorting within the building and out to their car)9. Act as an ambassador for the Luton Treatment Centre at all times, welcoming visitors, patients, partners and other multidisciplinary users of the centre.10. To give general advice to patients regarding services, referring them to staff/agencies as required11. Check all equipment prior to clinic and report any defects to appropriate personnel.12. To take appropriate emergency action as required and to immediately inform the nurse in charge or manager.13. To be prepared to organise/take part in health promotion events14. To participate in staff meetings and take minutes in the absence of the administrative staff15. To assist in the collection of information for audit purposes16. To rotate stock according to expiry dates17. To put supplies, pharmacy, logistics and stores away18. To ensure bins are emptied at the end of each clinic19. Assist in taking requests from patients on the phone booking line for clinic phlebotomy.
Communication
1. Greet patients attending clinics at LTC and signpost them accordingly2. To record accurate, concise information on patient care within the patient notes3. To maintain confidentiality of patients at all times4. To communicate patient information to medical/nursing staff as appropriate to patient care5. Attend and contribute to service meetings6. To ensure accurate labelling of blood bottles and safe secure transfer to the laboratory7. To assist in making appointments for patients who have language, speech or hearing difficulties8. Receive, screen and transfer telephone calls as appropriate, acting on own initiative ensuring that accurate detailed messages are taken and recorded.9. Keep up to date with reading and replying to work email communications10. Communicate with Phlebotomists, HCAs Specialist Nurses, GPs, Nurses, Patients, local hospitals and other health professionals within the multidisciplinary team11. To be the patients advocate within the clinical setting12. To be supportive and communicative with colleagues and clients
Budgetary Responsibility
1. To monitor stock in partnership with nursing team and co-ordinate ordering of pharmacy stores, supplies, logistics and equipment as required
Human Resources
1. Participate in the induction of students and Health Care staff2. Development of staff3. Maintaining own professional development and requirement to take part in appraisal and KSF process
Research & Development Activity
1. Required to undertake R&D activity eg Hand washing and essential steps on a regular basis2. Participate in obtaining patient engagement feedback on a continual basis. Audits as and when required
Clinical and Practice Governance
1. Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.2. Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies. 3. The post holder must adhere to the Trust risk assessment and risk management processes4. The post holder must adhere to infection control policies and procedures5. Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust.6. The post holder must participate in clinical and other audits as required7. Provide patients and their families /carers with information on standards they should expect from the team 8. Participate in clinical supervision on a regular basis9. The post holder is required to participate in relevant emergency preparedness process for their team.
Freedom to act
1. Work is managed rather than supervised2. The post holder is required to use own initiative to problem solve deciding when to refer to Medical / Nursing staff
Person Specification
Qualifications and Training
Essential
- N.A.P venepuncture qualification or equivalent or a willingness to undertake training within an agreed timeframe
- The post holder must be able to evidence 'Achievement of Care Certificate or be willing to complete this within first 6 months of employment OR Achievement of a vocationally related qualification (e.g. NVQ in Health and social care/ clinical healthcare)
- Willingness to undertake Trust mandatory, statutory and essential training and further training related to the role to meet the needs of the service.
Desirable
- Previous relevant experience-eg. First aid certificate
- Admin/clerical training
Experience
Essential
- Communicate effectively in English
- Experience working as a HCA or equivalent
- Experience of working with the public
- Previous experience of working in a team
- Seeks and uses professional support appropriately
Desirable
- Phlebotomy experience
- Community experience in the phlebotomy/ health care setting
- Knowledge of computer i.e. Microsoft
Safeguarding and promoting the welfare of children and young people/vulnerable adults
Essential
- Ability to safeguard and promote the welfare of children and young people/vulnerable adults
- Demonstrates understanding of safeguarding issues
- Can demonstrate an ability to contribute towards a safe environment
Working within Professional Boundaries
Essential
- Accepts responsibility and accountability for own work and can define the responsibilities of others
- Team player
- Ability to travel around the area
Other
Essential
- Ability to travel across the County for staff training sometimes at short notice
Skills
Essential
- Standard keyboard skills and ability to communicate through IT using packages such as Word and Outlook
- Ability to work flexibly as part of a team.
- Time Management and prioritisation Skills
- Ability to work without direct supervision
- Excellent interpersonal skills
- Willingness to learn new skills
- Ability to communicate effectively with staff and patients
- Accurate and methodical approach to work
Desirable
- Experience of S1 IT system
Person Specification
Qualifications and Training
Essential
- N.A.P venepuncture qualification or equivalent or a willingness to undertake training within an agreed timeframe
- The post holder must be able to evidence 'Achievement of Care Certificate or be willing to complete this within first 6 months of employment OR Achievement of a vocationally related qualification (e.g. NVQ in Health and social care/ clinical healthcare)
- Willingness to undertake Trust mandatory, statutory and essential training and further training related to the role to meet the needs of the service.
Desirable
- Previous relevant experience-eg. First aid certificate
- Admin/clerical training
Experience
Essential
- Communicate effectively in English
- Experience working as a HCA or equivalent
- Experience of working with the public
- Previous experience of working in a team
- Seeks and uses professional support appropriately
Desirable
- Phlebotomy experience
- Community experience in the phlebotomy/ health care setting
- Knowledge of computer i.e. Microsoft
Safeguarding and promoting the welfare of children and young people/vulnerable adults
Essential
- Ability to safeguard and promote the welfare of children and young people/vulnerable adults
- Demonstrates understanding of safeguarding issues
- Can demonstrate an ability to contribute towards a safe environment
Working within Professional Boundaries
Essential
- Accepts responsibility and accountability for own work and can define the responsibilities of others
- Team player
- Ability to travel around the area
Other
Essential
- Ability to travel across the County for staff training sometimes at short notice
Skills
Essential
- Standard keyboard skills and ability to communicate through IT using packages such as Word and Outlook
- Ability to work flexibly as part of a team.
- Time Management and prioritisation Skills
- Ability to work without direct supervision
- Excellent interpersonal skills
- Willingness to learn new skills
- Ability to communicate effectively with staff and patients
- Accurate and methodical approach to work
Desirable
- Experience of S1 IT system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
