Admin Support

Job summary

Admin Support/Receptionist, Band 2, based at Swanswell Point, Stoney Stanton Road, Coventry. The working pattern for this post is 37.5 hours per week working Monday to Friday 9.00am to 5.00pm

Coventry and Warwickshire Partnership NHS Trust is looking for an enthusiastic and self-motivated person to join our Community Mental Health Team based at Swanswell Point, Coventry.

Main duties of the job

The post holder will play an important role supporting the Medical Secretaries and wider Admin Team. You will require excellent customer services skills as you will be taking telephone calls from professionals and patients for the team. You will also provide efficient and comprehensive administrative support to Medical Secretaries, Medics and managers and will work within an integrated and skill mixed admin team across the building to support clinical service delivery. You will also be required to provide cover for our main reception at Swanswell Point.

We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care as well as previous reception duties would be an advantage.

You will need to be computer literate in Word, Excel and electronic mail with excellent accuracy in data inputting. You must have the ability to multi task, manage and prioritise your own workload and be able to work on both your own initiative and as part of a team.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.