Safety and Quality Administrator (Internal)

Job summary

To provide efficient secretarial and administrative support to the Safety and Quality team based at Wayside House, adhering to procedures and processes within service timescales, whilst operating within a busy and demanding environment. The Safety and Quality team are a group of senior managers incorporating senior staff in Nursing and Allied health Professionals, Patient Safety, PALs and Complaints, Infection Control, Data analysis and Clinical compliance.

Main duties of the job

To provide a comprehensive administrative service to the Safety and Quality Team, including word-processing, drafting and producing minutes / reports / letters / business documents etc. from either/or audio or copy sources. Updating and managing the electronic diaries of team members. Be responsible for organising and servicing meetings as required, including room bookings, taking accurate minutes, transcription and circulation as appropriate. Operate and maintain a robust and secure filing system. To undertake general office duties as required including filing, photocopying, collating and distributing information, receipt and distribution of incoming and outgoing mail. To liaise with staff across the Trust, professional groups, individuals, service users and external agencies on matters relating to the work of the team. To communicate effectively using good written and verbal skills. Liaise closely with internal departments and staff (all levels, all grades) in delivering the associated programme of work. Liaise closely with external agencies such as CQC, Coroner's Office, Local Authorities, Courts, Solicitors, Police etc. Prepare letters, reports and other documentation from both handwritten and audio notes including documents of a sensitive and confidential nature. Take accurate minutes of meetings including transcription and circulation as appropriate. Maintain robust office systems and procedures.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.