Job summary
We are seeking an experienced and motivated Band 7 Team Operational Lead to provide strong, visible operational leadership across the School Aged Immunisation Service (SAIS) at CWPT.
The service delivers routine immunisation programmes for children and young people aged 4-19 years across schools, community settings, and through home visits, alongside the targeted Neonatal Hepatitis B programme and vaccination responses during outbreaks.
The Team Operational Lead will have responsibility for the day-to-day operational management of the service, ensuring effective workforce planning, recruitment, performance monitoring, and operational governance to support the safe and efficient delivery of immunisation programmes commissioned by NHS England.
Although clinically qualified, the postholder's primary focus will be on operational leadership, including HR management, recruitment and onboarding, operational audits, data quality, and oversight of the MAVIS system used to record and schedule school vaccinations.
The postholder will work closely with the Clinical Lead, Service Manager, commissioners, public health teams, and education partners to ensure services are responsive, compliant, and continuously improving, contributing to high-quality outcomes and improved vaccine uptake.
This is an excellent opportunity for a clinically qualified leader with strong operational expertise to shape service delivery, and ensure robust systems and processes underpin immunisation services.
Main duties of the job
For more information on this role please see the attached support information. This will give you a better overview of the role and requirements.
Provide visible operational leadership across SAIS, promoting a culture of efficiency, accountability, and continuous improvement.
Lead on workforce management, including rota planning, absence management, recruitment, onboarding, and day-to-day HR queries.
Oversee operational delivery of immunisation programmes, ensuring services are appropriately staffed, scheduled, and delivered in line with contractual KPIs.
Maintain oversight of operational governance, including audits, data quality, risk management, and compliance with Trust policies.
Act as the operational lead for the MAVIS system, ensuring accurate recording, scheduling, reporting, and system updates to support service delivery and assurance.
Work in partnership with the Clinical Lead to ensure operational processes support safe, effective, and high-quality clinical care.
Support service transformation, service improvement, and digital developments to enhance efficiency, resilience, and user experience.
Build effective relationships with schools, commissioners, public health teams, and internal stakeholders to support smooth operational delivery.
About us
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Job description
Job responsibilities
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
1. Operational Leadership and Service Management
- Provide strong and visible operational leadership across the School Aged Immunisation Service.
- Lead the day-to-day operational management of the service, ensuring effective planning, coordination, and delivery of immunisation programmes.
- Work closely with the Service Manager and Clinical Lead to deliver contractual requirements, service targets, and KPIs.
- Ensure operational policies, procedures, and SOPs are implemented consistently and reviewed regularly.
- Lead service planning to support seasonal demand, outbreak response, and business continuity.
2. Workforce, HR, and Recruitment
- Act as the first point of contact for operational HR matters within SAIS, including sickness absence, performance management, and employee relations, in line with Trust policies.
- Lead on recruitment and retention, including workforce planning, recruitment campaigns, interviews, onboarding, and induction.
- Ensure appropriate skill mix and staffing levels to support safe and effective service delivery.
- Support staff wellbeing, engagement, and development, promoting a positive and inclusive team culture.
- Contribute to appraisal, development planning, and workforce development initiatives.
3. Operational Governance, Audit, and Compliance
- Lead on operational audits, data quality checks, and service assurance processes.
- Ensure systems are in place for effective monitoring of performance, activity, and compliance.
- Support incident reporting, risk management, and learning from operational issues in partnership with the Clinical Lead.
- Contribute to preparation for internal and external reviews, inspections, and commissioner assurance processes.
- Ensure compliance with Trust policies, information governance, and safeguarding requirements.
4. MAVIS System Oversight and Data Management
- Act as the operational lead for the MAVIS system used to record and schedule school vaccinations.
- Ensure accurate and timely data entry, reporting, and system maintenance to support service delivery and performance monitoring.
- Lead on system updates, user access, and troubleshooting in collaboration with digital and informatics teams.
- Use MAVIS data to inform operational planning, capacity management, and service improvement.
- Ensure data quality and information governance standards are consistently met.
5. Partnership and Collaborative Working
- Work collaboratively with the Clinical Lead, Service Manager, commissioners, local authority public health teams, and education partners.
- Build effective working relationships with schools to support planning, scheduling, and smooth delivery of immunisation sessions.
- Support communication and engagement activities aimed at improving uptake and reducing inequalities.
- Represent the service at operational meetings and forums as required.
6. Professional Standards
- Maintain professional registration and act in accordance with the relevant professional code of conduct.
- Use clinical knowledge and expertise to inform operational decision-making and support safe service delivery.
- Demonstrate CWPT values of Compassion, Respect, Collaboration, Excellence, and Integrity at all times.
- Uphold confidentiality, equality, diversity, and inclusion principles in all areas of work.
Key Relationships
- School Aged Immunisation Service Manager
- Clinical Lead SAIS
- SAIS Operational and Clinical Teams
- NHS England (Public Health Commissioning)
- Local Authority Public Health Teams
- Education providers and community partners
- CWPT HR, Digital, and Governance Teams
Job description
Job responsibilities
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
1. Operational Leadership and Service Management
- Provide strong and visible operational leadership across the School Aged Immunisation Service.
- Lead the day-to-day operational management of the service, ensuring effective planning, coordination, and delivery of immunisation programmes.
- Work closely with the Service Manager and Clinical Lead to deliver contractual requirements, service targets, and KPIs.
- Ensure operational policies, procedures, and SOPs are implemented consistently and reviewed regularly.
- Lead service planning to support seasonal demand, outbreak response, and business continuity.
2. Workforce, HR, and Recruitment
- Act as the first point of contact for operational HR matters within SAIS, including sickness absence, performance management, and employee relations, in line with Trust policies.
- Lead on recruitment and retention, including workforce planning, recruitment campaigns, interviews, onboarding, and induction.
- Ensure appropriate skill mix and staffing levels to support safe and effective service delivery.
- Support staff wellbeing, engagement, and development, promoting a positive and inclusive team culture.
- Contribute to appraisal, development planning, and workforce development initiatives.
3. Operational Governance, Audit, and Compliance
- Lead on operational audits, data quality checks, and service assurance processes.
- Ensure systems are in place for effective monitoring of performance, activity, and compliance.
- Support incident reporting, risk management, and learning from operational issues in partnership with the Clinical Lead.
- Contribute to preparation for internal and external reviews, inspections, and commissioner assurance processes.
- Ensure compliance with Trust policies, information governance, and safeguarding requirements.
4. MAVIS System Oversight and Data Management
- Act as the operational lead for the MAVIS system used to record and schedule school vaccinations.
- Ensure accurate and timely data entry, reporting, and system maintenance to support service delivery and performance monitoring.
- Lead on system updates, user access, and troubleshooting in collaboration with digital and informatics teams.
- Use MAVIS data to inform operational planning, capacity management, and service improvement.
- Ensure data quality and information governance standards are consistently met.
5. Partnership and Collaborative Working
- Work collaboratively with the Clinical Lead, Service Manager, commissioners, local authority public health teams, and education partners.
- Build effective working relationships with schools to support planning, scheduling, and smooth delivery of immunisation sessions.
- Support communication and engagement activities aimed at improving uptake and reducing inequalities.
- Represent the service at operational meetings and forums as required.
6. Professional Standards
- Maintain professional registration and act in accordance with the relevant professional code of conduct.
- Use clinical knowledge and expertise to inform operational decision-making and support safe service delivery.
- Demonstrate CWPT values of Compassion, Respect, Collaboration, Excellence, and Integrity at all times.
- Uphold confidentiality, equality, diversity, and inclusion principles in all areas of work.
Key Relationships
- School Aged Immunisation Service Manager
- Clinical Lead SAIS
- SAIS Operational and Clinical Teams
- NHS England (Public Health Commissioning)
- Local Authority Public Health Teams
- Education providers and community partners
- CWPT HR, Digital, and Governance Teams
Person Specification
Qualifications
Essential
- Current Registration NMC
- Fundamentals of Immunisation and Vaccination Training
- Post graduate training or appropriate leadership training or willing to achieve this within 2 years
- Mentoring and Assessing in Healthcare Settings CPD
Skills and knowledge
Essential
- Excellent interpersonal and communication skills
- Advanced knowledge and skills in the assessment and intervention with children and young people requiring Immunisation & vaccination
- Ability to demonstrate team building, leadership and organisational skills
- Demonstrates an understanding and ability to practice in a child/young person / family centred way
- Demonstrates a thorough understanding of clinical and management supervision skills
- Skills to include support to children & young people in different venues (and their dynamics) including eg needle phobic CYP
Experience
Essential
- Broad range of experience in working as a qualified nurse
- Significant experience in working in working with children and young people
- Competence with children and young people with complex needs
- Evidence of effective caseload management
- Experience of supervising registered and/or non-registered staff
- Experience of involvement in service evaluation and audit
- Experience in primary care and public health delivery of vaccination programmes
Person Specification
Qualifications
Essential
- Current Registration NMC
- Fundamentals of Immunisation and Vaccination Training
- Post graduate training or appropriate leadership training or willing to achieve this within 2 years
- Mentoring and Assessing in Healthcare Settings CPD
Skills and knowledge
Essential
- Excellent interpersonal and communication skills
- Advanced knowledge and skills in the assessment and intervention with children and young people requiring Immunisation & vaccination
- Ability to demonstrate team building, leadership and organisational skills
- Demonstrates an understanding and ability to practice in a child/young person / family centred way
- Demonstrates a thorough understanding of clinical and management supervision skills
- Skills to include support to children & young people in different venues (and their dynamics) including eg needle phobic CYP
Experience
Essential
- Broad range of experience in working as a qualified nurse
- Significant experience in working in working with children and young people
- Competence with children and young people with complex needs
- Evidence of effective caseload management
- Experience of supervising registered and/or non-registered staff
- Experience of involvement in service evaluation and audit
- Experience in primary care and public health delivery of vaccination programmes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
