Band 3 Eating Disorders Team Secretary

Job summary

The Aspen Centre is a standalone Eating Disorders unit providing in-patient and out-patient care.

Team Secretary to support the clinical team - Band 3 Permanent - 30 hours per week.

Main duties of the job

Working alongside your admin colleagues, you will provide comprehensive administrative and secretarial services to our clinical and medical teams. You will be required to produce accurate letters and reports via our digital dictation system (Bighand), correspond effectively via e-mail communications, process referrals and provide administrative support to the MDT.

Using our electronic patient record system (Carenotes) you will need to produce accurate data inputting as well as scan, print and upload various correspondence.

Being able to demonstrate empathy and maintain confidentiality is also essential, as you will be required to answer complex telephone queries, where you will need to respond professionally to enquiries both internally and externally and possess the ability to exercise judgement and problem solve quickly.

You will be supporting our Medical Secretaries with providing cover in their absence, as well as working flexibly with your admin colleagues, to provide cross cover for our reception, where necessary.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.