Job summary
Team Secretary to support the Senior Management Team - Band 3 Permanent - 37.5 hours per week
Base: The Caludon Centre
Main duties of the job
We are looking for a dynamic individual with excellent communication, organisational and secretarial skills to be part of the Senior Management Administration hub, providing support to the Trust's Senior Management Team based at the Caludon Centre.
The administration team comprises of Band 4 Personal Assistants and Band 3 Team Secretarial support.
The successful candidate will be required to provide an efficient and comprehensive administration service within the team. We are looking for an individual with a positive approach to change who is supportive of service improvements.
About us
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Job description
Job responsibilities
The successful candidate will be educated to GCSE level with an administration NVQ /QCF or equivalent experience. Excellent IT skills are essential including a good working knowledge of Microsoft word, excel, email and diary management. Previous experience of working in a busy office environment and taking meeting minutes is also a requirement of the role.
You must be able to build effective working relationships, have a flexible approach to work, be a team player and able to work autonomously, using your own initiative.
To support the Trusts move to remote working there may be some expectation for the successful applicant to be able to work from home on a rota basis which appropriate equipment will be provided.
Job description
Job responsibilities
The successful candidate will be educated to GCSE level with an administration NVQ /QCF or equivalent experience. Excellent IT skills are essential including a good working knowledge of Microsoft word, excel, email and diary management. Previous experience of working in a busy office environment and taking meeting minutes is also a requirement of the role.
You must be able to build effective working relationships, have a flexible approach to work, be a team player and able to work autonomously, using your own initiative.
To support the Trusts move to remote working there may be some expectation for the successful applicant to be able to work from home on a rota basis which appropriate equipment will be provided.
Person Specification
Qualifications
Essential
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 2
- QCF Customer Service Level 2
Knowledge & Skills
Essential
- Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills
- Ability to manage and prioritise own and other's workload and use own initiative
- Good organisation skills and ability to multitask
- Good time management skills
- Good knowledge and understanding of office procedures
- Understand confidentiality and apply the principles in every day working practice
- Ability to take and transcribe notes of meetings in a timely manner
Experience
Essential
- Experience of working in a busy office / customer care environment
Personal Attributes
Essential
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
Person Specification
Qualifications
Essential
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 2
- QCF Customer Service Level 2
Knowledge & Skills
Essential
- Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills
- Ability to manage and prioritise own and other's workload and use own initiative
- Good organisation skills and ability to multitask
- Good time management skills
- Good knowledge and understanding of office procedures
- Understand confidentiality and apply the principles in every day working practice
- Ability to take and transcribe notes of meetings in a timely manner
Experience
Essential
- Experience of working in a busy office / customer care environment
Personal Attributes
Essential
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
