Coventry and Warwickshire Partnership Trust

Operational Manager - LDA In Patient Services

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This job is now closed

Job summary

This is an exciting opportunity to join the Learning Disabilities and Autism (LDA), InPatient Senior Management Team. The successful candidate will work closely with and deputise for the In-Patient General Manager assuming responsibility for: day to day operational management of Brooklands site and services.

You will need to demonstrate substantial middle management/leadership experience, proven evidence delivering key performance indicators, safety and quality, efficient and effective utilization of available workforce and structural resources, service improvement, within budget and financial targets, effective internal/external partnership working that enables the delivery of shared project outcomes and supports national, policy drivers and local transformation programmes.

The successful candidate must have strong verbal communication skills, ability to translate, analyse and present complex information to a variety of internal/external audiences. Ability to manage/prioritise workload demands, deliver change, using a range of project management tools and/or service redesign methodology, plan for short, medium and long-term timescales and adjust plans/resources, to respond to unexpected demands. Be dedicated to the delivery of quality Patient services and our service users experience.

This is an exciting opportunity to gain operational management experience and career development.

Main duties of the job

The post holder is a key member of the Senior Management Team and will assume day-to-day responsibility for the operational management and delivery of Learning Disability and Autism (LDA) Inpatient services including; patient /service activity, key performance indicators, safety and quality, finance management, oversight of the In Patient services estates and workforce matters.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

  • generous annual leave entitlement which increases during your time with us
  • excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
  • salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
  • discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
  • wellbeing support, including an in-house counselling service, external helpline and more
  • staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Details

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

444-7414582-LDA

Job locations

Brooklands, Brian Oliver Centre

Moorend Avenue

Marston Green

B37 5RY


Job description

Job responsibilities

Contribute to the services response to national and policy drivers and key local transformation programmes and investment initiatives for LDA services, users and their families.

To deliver LDA focused services, against agreed key performance indicators, quality targets and within financial budget.

Contribute to the efficient and effective utilization of available resources, within budgetary constraints

Contribute to the delivery of agreed cost improvement targets.

Management of staff aligned to the role.

Contribute to effective partnership working with key external services, such as Reach Out, Coventry and Warwickshire and Local Authority Commissioners, Social Care and other relevant commissioners of contracts specific to In Patient services, to enable the delivery of shared outcomes

Ability to analyse and present complex data

Delivery of projects utilising project management tools and/or service redesign methodology

Work collaboratively with corporate colleagues including; Information, Finance, Human Resources, Safety & Quality, Estates and the Programme Management Office, to ensure

effective and optimum service delivery and staff management.

To liaise with Estates colleagues to manage and maintain the In-Patient services estate and site development

Deputise for the General Manager at key corporate and external partnership meetings, as appropriate.

Job description

Job responsibilities

Contribute to the services response to national and policy drivers and key local transformation programmes and investment initiatives for LDA services, users and their families.

To deliver LDA focused services, against agreed key performance indicators, quality targets and within financial budget.

Contribute to the efficient and effective utilization of available resources, within budgetary constraints

Contribute to the delivery of agreed cost improvement targets.

Management of staff aligned to the role.

Contribute to effective partnership working with key external services, such as Reach Out, Coventry and Warwickshire and Local Authority Commissioners, Social Care and other relevant commissioners of contracts specific to In Patient services, to enable the delivery of shared outcomes

Ability to analyse and present complex data

Delivery of projects utilising project management tools and/or service redesign methodology

Work collaboratively with corporate colleagues including; Information, Finance, Human Resources, Safety & Quality, Estates and the Programme Management Office, to ensure

effective and optimum service delivery and staff management.

To liaise with Estates colleagues to manage and maintain the In-Patient services estate and site development

Deputise for the General Manager at key corporate and external partnership meetings, as appropriate.

Person Specification

Qualifications

Essential

  • Educated to degree level or willingness to work towards this, OR equivalent demonstrable operational management knowledge and experience.
  • Either Project Management qualification or Quality Improvement training in an NHS/Healthcare setting, or a willingness to work towards this, OR equivalent demonstrable project management knowledge and experience.
  • Leadership/management training OR demonstrable leadership / management knowledge and experience.

Experience

Essential

  • Must have substantial middle management experience within a health or social care setting and proven track level of achieving objectives
  • Evidence of delivering successful change within a service context, using a range of effective influencing, negotiation, facilitation and process skills
  • Experience of process and service redesign; experience of implementing new ways of working
  • Experience of developing and maintaining monitoring systems to measure service performance or quality and progress on projects and initiative
  • Experience of managing budgets, involvement in budget setting and working knowledge of financial processes

Other

Essential

  • Ability to work throughout the CWPT geography as required for specific projects or CWPT wide developments
Person Specification

Qualifications

Essential

  • Educated to degree level or willingness to work towards this, OR equivalent demonstrable operational management knowledge and experience.
  • Either Project Management qualification or Quality Improvement training in an NHS/Healthcare setting, or a willingness to work towards this, OR equivalent demonstrable project management knowledge and experience.
  • Leadership/management training OR demonstrable leadership / management knowledge and experience.

Experience

Essential

  • Must have substantial middle management experience within a health or social care setting and proven track level of achieving objectives
  • Evidence of delivering successful change within a service context, using a range of effective influencing, negotiation, facilitation and process skills
  • Experience of process and service redesign; experience of implementing new ways of working
  • Experience of developing and maintaining monitoring systems to measure service performance or quality and progress on projects and initiative
  • Experience of managing budgets, involvement in budget setting and working knowledge of financial processes

Other

Essential

  • Ability to work throughout the CWPT geography as required for specific projects or CWPT wide developments

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Brooklands, Brian Oliver Centre

Moorend Avenue

Marston Green

B37 5RY


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Brooklands, Brian Oliver Centre

Moorend Avenue

Marston Green

B37 5RY


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

General Manager

Carol Woods

carol.woods@covwarkpt.nhs.uk

07920252377

Details

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

444-7414582-LDA

Job locations

Brooklands, Brian Oliver Centre

Moorend Avenue

Marston Green

B37 5RY


Supporting documents

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