Medical Secretary - Band 4

Job summary

Perinatal Team - Willenhall PCC, Remembrance Road, Coventry, CV3 3DG

Medical Secretary - Band 4

Permanent - 37.5 hours per week

Who we're Seeking: Applicants with secretarial experience to join our busy admin team in providing a comprehensive secretarial service to Medical Consultants and their clinical teams, supporting the growing demand for provision of care within the Perinatal Mental Health Team. This team provides mental health support for antenatal and postnatal women across Coventry & Warwickshire.

We're looking for someone who is friendly and approachable with excellent communication skills, who can build working relationships and promote change and efficiency. As well as being a team player, you'll need to work autonomously and promote a flexible approach and strong work ethic in order to prioritise, multi-task, and delegate workloads.

Applicants will share our values of Compassion, Respect, Excellence, Collaboration & Integrity to present a professional image and maintain the highest standards of customer service and confidentiality.

Interviews will take place face-to-face.

Main duties of the job

The Job Role: As Medical Secretary, you will act as one of the first points of contact for the service, being required to exercise judgement and resolve problems using initiative, and to work unsupervised on a day-to-day basis to meet deadlines. You'll manage a range of duties, organise workloads, including diary management, and respond to enquiries both internal and external to the organisation. The role will also provide typing support to the Consultants and their teams (digital dictation and other methods), Attention to detail is essential.

This role includes a requirement to supervise and co-ordinate Band 2/3 administrative staff functions and to support the Senior Admin Lead in providing a comprehensive and efficient service.

As a single point of entry service, you will help to manage and co-ordinate referrals from the admin inbox. There will be a requirement to attend Multi-Disciplinary Team meetings and generate outcomes from this meeting in a timely manner.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support groups

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.