Receptionist - Band 2

Job summary

Receptionist - Band 2

The Loft, Manor Site, Nuneaton, CV11 5HX

This is an on site full time position.

Hours to be covered 9-5pm.

37.5 hours per week - Monday to Friday

We are looking to recruit to an administrative support role largely based at The Loft with the occasional remote support for other Community teams for the Learning Disabilities and Autism Directorate.

The multidisciplinary teams offer services to adults with a learning disability, and comprise of Psychiatrists, Psychologists, Community Nurses, Occupational Therapist, Physiotherapists,Support Workers, Speech and Language Therapy. Music and Art Therapy arealso available in some areas.

The teams operate an open referral system, meaning that anyone can make a referral to them for support with their health care. The team will assess the person referred to assess the health care need and to see what interventions, if any, will help to reduce the impact of their problem. These interventions may be behavioural in nature, for example, supporting a person to understand their condition or to support an individual or their carers to do things differently. The intervention may be more traditionally medical, for example, medication may be prescribed or a particular treatment may be suggested.

Main duties of the job

The post-holder will be required to work within an integrated and skill mixed team, providing an effective and efficient admin support to clinical staff across the site. You will be required to learn different admin functions in order to provide input to the clinical and admin teams. Due to the nature of the role you must be able to multi-task under pressure and work autonomously and flexibly to meet the needs of the service. This will be an interesting and varied role and we are, therefore, looking for individuals with a positive approach to change and who are supportive of service improvements. There is an expectation that within time, you will be able to support other teams remotely in line with service needs.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

About us

Join our team and enjoy the following rewards:

• Annual leave starting at 27 days + 8 BHs, rising to 33 days + 8,
• Generous pension scheme,
• Childcare vouchers,
• Health and Wellbeing offers for staff,
• Reimbursement of eyesight checks,
• Employee assistance programme (counselling, financial/legal support, etc),
• On-line learning + qualification development programmes,
• Coaching support,
• Success awards, including long service vouchers, etc...

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some of our specialist services, we see on average around 5,000 patients every day.