Job summary
Learning Disabilities & Autism Directorate
Band 4 part-time Medical Secretary: 30 hours/week Monday -Friday
Windmill Road, Windmill Rd, Coventry CV6 7AT (LD & A Community Team)
You will be working within an Admin Team providing an efficient and comprehensive administrative support to Consultants and managers with the Community Learning Disabilities Service. The post holder will be expected to manage Consultants caseload as well line management of band 2 and 3 members of the team.
We are seeking applicants with secretarial or similar experience to provide a comprehensive secretarial service to Community Consultant. Psychiatrists and clinical teams.
Main duties of the job
Main duties of the job
The Job Role: You will act as the first point of contact for the service responding to internal and external enquiries, working unsupervised on aday-to-day basis with a need to exercise judgement and resolve problems using initiative. You'll manage a range of duties, including diarymanagement, and organise workloads to meet deadlines.
About us
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
- generous annual leave entitlement which increases during your time with us
- excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
- salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
- discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
- wellbeing support, including an in-house counselling service, external helpline and more
- staff networks and support group
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Job description
Job responsibilities
Job descriptionJob responsibilitiesYou will need to be friendly and approachable with excellent communication skills to build working relationships and promote change and efficiency. As well as being a team player, there's a need to work autonomously with a flexible approach and strong work ethic to prioritise, multi-task, and delegate workloads. Applicants will share and demonstrate our Trust values and present a professional image, maintaining the highest standards of customer service and confidentiality.
Skills and Experience: Experience of supervising staff is desirable, as is carrying out appraisals, sickness meetings, etc. Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems such as Carenotes, Tracking, etc.Base: The role is based at Windmill Point , Coventry primarily, but may need to be on a hot desking/ home working rota basis depending on service need, for which equipment will be provided (NB a home wi-fi network is required with a confidential space to work in).
Please note: Due to the service being spread over a number of sites across Coventry and Warwickshire, you may be required to travel to support delivery.
Job description
Job responsibilities
Job descriptionJob responsibilitiesYou will need to be friendly and approachable with excellent communication skills to build working relationships and promote change and efficiency. As well as being a team player, there's a need to work autonomously with a flexible approach and strong work ethic to prioritise, multi-task, and delegate workloads. Applicants will share and demonstrate our Trust values and present a professional image, maintaining the highest standards of customer service and confidentiality.
Skills and Experience: Experience of supervising staff is desirable, as is carrying out appraisals, sickness meetings, etc. Knowledge and experience of Microsoft Office systems is essential whilst training will be provided for in-house systems such as Carenotes, Tracking, etc.Base: The role is based at Windmill Point , Coventry primarily, but may need to be on a hot desking/ home working rota basis depending on service need, for which equipment will be provided (NB a home wi-fi network is required with a confidential space to work in).
Please note: Due to the service being spread over a number of sites across Coventry and Warwickshire, you may be required to travel to support delivery.
Person Specification
Qualifications
Essential
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 3
- QCF Customer Service Level 3
- QCF Team Leading Level 2 / First Line Management Level 3
Experience
Essential
- Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment
- Experience of working in Healthcare
- Experience of working in a supervisory role and delegating work
- Medical secretarial experience
Person Specification
Qualifications
Essential
- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 3
- QCF Customer Service Level 3
- QCF Team Leading Level 2 / First Line Management Level 3
Experience
Essential
- Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment
- Experience of working in Healthcare
- Experience of working in a supervisory role and delegating work
- Medical secretarial experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
