Job summary
We have an exciting vacancy to work in a friendly and supportive Library and Knowledge Service team. The service supports the information needs of the Trust's staff and students, by facilitating access to books, e-resources, training, current awareness and more.
The role is varied; no two days are the same. We offer the flexibility to manage your own workload, unsupervised on occasion. You will also have the opportunity to use your initiative and creativity to contribute to service development. Experience within a library environment is desirable, but not essential. Training on specific library systems will be provided.
Opportunities for continuing professional development are encouraged.
Whilst this is a full-time role, we would also consider applications for part time posts.
You will be required to split your time between St Michael's Hospital, Warwick and Brooklands Hospital, Marston Green (one or two days a week).
Please get in touch if you would like any information or an informal chat.
Main duties of the job
For more information on this role, please see the attached support information. This will give you a better overview of the role and requirements.
In this role, you will:
carry out general library duties, such as clerical support, dealing with enquiries, book loans and acquisitions, article requests and basic evidence searching.
process member registrations and provide inductions to new starters
support promotional and marketing material for the library and its services.
maintain physical library spaces and stock
About us
At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.
We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.
These include
generous annual leave entitlement which increases during your time with us
flexible working opportunities
excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
wellbeing support, including an in-house counselling service, external helpline and more
staff networks and support groups
We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.
Job description
Job responsibilities
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
Main responsibilities of the post
Communication
Inductions of new library users relating to library facilities, platforms and services
Process library registrations, OpenAthens and article requests
Provide information regarding relevant legislation (e.g. copyright, data protection)
Market and promote library services. Produce publicity materials and library guides.
Aid users in the use of E-resources.
Carry out routine literature searches for users, referring more advanced questions to the professional librarians.
Good customer care skills
Analytical and Judgemental Skills/Freedom to Act
Using initiative when in sole charge of the library space.
Plan own workload
Physical Skills
Light to moderate physical effort shelving stock and equipment, use of steps to reach windows and shelves.
Policy and Service Responsibilities
Implement policies and services as agreed at team level.
Contribute to the continued development of the library services. Take minutes at team meetings on a rota basis.
Responsibility for Financial and Physical Resources
Open and close the library daily and regular lone working
Keep office and book maintenance supplies constant and order as needed
Responsibility for Information
Add new resources to the Library Management System
Remove outdated stock and assist in the stock check for missing items.
Retrieve overdue items and mark long overdue and/or missing stock on catalogue
Issue and return books and multimedia materials using the library management system.
Process article requests
Create and update documents, tables, spreadsheets and posters using Microsoft Office software.
Work with other members of the team to maintain Current Awareness Service.
Research and Development
Use Excel to keep statistics of completed work
Participate in gathering of feedback
Person Specification
5 GCSEs or equivalent including English Language
Experience in an administrative role
Good knowledge of Outlook, Word and Excel
Excellent written and verbal communication skills
Good interpersonal and customer care skills
Self-motivated and flexible work approach
Ability to work as part of a team
Ability to move stock and equipment within the library
Ability to meet travel requirements of the post
Job description
Job responsibilities
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
Main responsibilities of the post
Communication
Inductions of new library users relating to library facilities, platforms and services
Process library registrations, OpenAthens and article requests
Provide information regarding relevant legislation (e.g. copyright, data protection)
Market and promote library services. Produce publicity materials and library guides.
Aid users in the use of E-resources.
Carry out routine literature searches for users, referring more advanced questions to the professional librarians.
Good customer care skills
Analytical and Judgemental Skills/Freedom to Act
Using initiative when in sole charge of the library space.
Plan own workload
Physical Skills
Light to moderate physical effort shelving stock and equipment, use of steps to reach windows and shelves.
Policy and Service Responsibilities
Implement policies and services as agreed at team level.
Contribute to the continued development of the library services. Take minutes at team meetings on a rota basis.
Responsibility for Financial and Physical Resources
Open and close the library daily and regular lone working
Keep office and book maintenance supplies constant and order as needed
Responsibility for Information
Add new resources to the Library Management System
Remove outdated stock and assist in the stock check for missing items.
Retrieve overdue items and mark long overdue and/or missing stock on catalogue
Issue and return books and multimedia materials using the library management system.
Process article requests
Create and update documents, tables, spreadsheets and posters using Microsoft Office software.
Work with other members of the team to maintain Current Awareness Service.
Research and Development
Use Excel to keep statistics of completed work
Participate in gathering of feedback
Person Specification
5 GCSEs or equivalent including English Language
Experience in an administrative role
Good knowledge of Outlook, Word and Excel
Excellent written and verbal communication skills
Good interpersonal and customer care skills
Self-motivated and flexible work approach
Ability to work as part of a team
Ability to move stock and equipment within the library
Ability to meet travel requirements of the post
Person Specification
Qualifications
Essential
- 5 GCSEs or equivalent including English Language
Desirable
- NVQ Level III or equivalent Information & Library Services or equivalent library qualificatio
Knowledge and Skills
Essential
- High level of computer literacy
- Sound knowledge of Microsoft Office applications particularly Word, Excel and Powerpoint
- Effective verbal and written communication skills
- Ability to source information effectively.
Experience
Essential
- Previous library or office experience
Desirable
- Practical experience of internet search tools and Outlook email system
- Previous NHS experience
Personal Attributes
Essential
- Good interpersonal skills
- Good customer care skills
- Self-motivated
- Flexible work approach
- Ability to work as part of a team
- The ability to work on your own initiative without supervision
Other
Essential
- Ability to work with VDU equipment
- Ability to move stock and equipment within the library
- Ability to meet travel requirements of the post
Coventry and Warwickshire Partnership Trust Values
Essential
- Demonstrable ability to meet the Trust Values
Person Specification
Qualifications
Essential
- 5 GCSEs or equivalent including English Language
Desirable
- NVQ Level III or equivalent Information & Library Services or equivalent library qualificatio
Knowledge and Skills
Essential
- High level of computer literacy
- Sound knowledge of Microsoft Office applications particularly Word, Excel and Powerpoint
- Effective verbal and written communication skills
- Ability to source information effectively.
Experience
Essential
- Previous library or office experience
Desirable
- Practical experience of internet search tools and Outlook email system
- Previous NHS experience
Personal Attributes
Essential
- Good interpersonal skills
- Good customer care skills
- Self-motivated
- Flexible work approach
- Ability to work as part of a team
- The ability to work on your own initiative without supervision
Other
Essential
- Ability to work with VDU equipment
- Ability to move stock and equipment within the library
- Ability to meet travel requirements of the post
Coventry and Warwickshire Partnership Trust Values
Essential
- Demonstrable ability to meet the Trust Values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Coventry and Warwickshire Partnership Trust
Address
St Michael's Hospital/Brooklands Hospital
St Michael's Road/Marston Green
Warwick/Birmingham B37 7HH
CV34 5QW
Employer's website
https://www.covwarkpt.nhs.uk/ (Opens in a new tab)
