Early Help Admin Support

Coventry and Warwickshire Partnership Trust

Information:

This job is now closed

Job summary

Admin Support - Band 2

Full time 37.5 hours to cover Monday - Friday 8am - 5pm

Rise Early Helpis a well-established multi-disciplinary team within Coventry and Warwickshire Partnership Trust. We work in partnership with different providers across Coventry and Warwickshire including Coventry and Warwickshire Mind, GP surgery's, schools, children's services, and parents/carers to promote positive outcomes of mental health and emotional wellbeing for children, young people and their families.

Recent investmentand expansion in the Rise Early Help Service has led to several administration opportunities across Coventry and Warwickshire. This role will offer a blended approach to working with some presence needed in a base but also able to work from home which is negotiable on appointment.

The post holder will play an important role supporting our Rise Children and Young People Services. You will be required to support the admin team in providing efficient and comprehensive administrative support to clinicians and managers and will work within an integrated and skill mixed admin team to support clinical service delivery.

Main duties of the job

Weare looking for a compassionate approach to supporting patient care and service improvements. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are good telephone manner, high level communication skills and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

About us

The roles are based at site but can be supported with some home working on a flexible rota basis in line with service needs, for which equipment will be provided (NB a home wi-fi network is required with a confidential space to work in).

Join our team and enjoy the following rewards:

Annual leave starting at 27 days + BHs, rising to 33 days + BH's,

Generous pension scheme,

Childcare vouchers,

Health and wellbeing offer's for staff,

Reimbursement of eyesight checks,

Employee assistance programme (counselling, financial/legal support, etc),

On-line learning + qualification development programmes,

Coaching support,

Success awards, including long service vouchers, etc.

Date posted

19 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

444-6229756-CG

Job locations

Swanswell Point

Stoney Stanton Road

Coventry

CV1 4FS


Job description

Job responsibilities

For more information on this job role and the requirements please see the support information attached. This will give you an full overview of the person specification and duties.

Tasks to undertake:

Inputting of referrals

Scanning, Inputting and Uploading letters

Data Inputting

Answering telephone queries

Handling sensitive information

Job description

Job responsibilities

For more information on this job role and the requirements please see the support information attached. This will give you an full overview of the person specification and duties.

Tasks to undertake:

Inputting of referrals

Scanning, Inputting and Uploading letters

Data Inputting

Answering telephone queries

Handling sensitive information

Person Specification

Qualifications

Essential

  • Good general education including English & Maths
  • Administration NVQ Level 2/3 in Customer Service or equivalent experience.

Knowledge and Skills

Essential

  • Excellent IT skills
  • Effective written communication skills
  • Attention to detail

Experience

Essential

  • IT literate with Word, Excel and Microsoft outlook
Person Specification

Qualifications

Essential

  • Good general education including English & Maths
  • Administration NVQ Level 2/3 in Customer Service or equivalent experience.

Knowledge and Skills

Essential

  • Excellent IT skills
  • Effective written communication skills
  • Attention to detail

Experience

Essential

  • IT literate with Word, Excel and Microsoft outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Swanswell Point

Stoney Stanton Road

Coventry

CV1 4FS


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Swanswell Point

Stoney Stanton Road

Coventry

CV1 4FS


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Admin Team Co-Ordinator

Shabina Khalifa

shabina.khalifa@covwarkpt.nhs.uk

07876398065

Date posted

19 April 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

444-6229756-CG

Job locations

Swanswell Point

Stoney Stanton Road

Coventry

CV1 4FS


Supporting documents

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