Coventry and Warwickshire Partnership Trust

Admin and Data Quality Assistant - Migrant Mental Health Pathway

Information:

This job is now closed

Job summary

Coventry and Warwickshire NHS Partnership Trust together with local stakeholders in Coventry and Warwickshire including public health and Coventry Refugee and Migrant Centre (CRMC) have established a mental health and well-being provision for refugee children and young people, adults and families.

We currently work with refugee families who have moved into our region as part of the Syrian (UKRS) and Afghan (ARAP) resettlement programs.

We support families on arrival in the UK, after 3 months a well-being screening assessment is offered to all families. If required, further individual or family therapeutic support is provided using trauma-informed care principals.

Main duties of the job

The successful applicant will provide support to the Migrant Mental Health Team with administrative duties and data management.

The successful applicant will provide an efficient and comprehensive administration service and secretarial support to clinicians and managers supporting the clinical and management function.

The successful applicant will have a positive approach to change and be supportive of service improvements.

The successful applicant is expected to use own initiative and able to work unsupervised, with ability to plan and manage a range of complex duties, and organise own work to deadlines.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

generous annual leave entitlement which increases during your time with usexcellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much moresalary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and morediscounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemeswellbeing support, including an in-house counselling service, external helpline and morestaff networks and support groupWe're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Details

Date posted

21 February 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

444-6083629-CG

Job locations

Swan Centre

Norton Street

Coventry

CV2 5FY


Job description

Job responsibilities

The successful applicant must have excellent communication skills. You will need to work on your own initiative and organise your own workload, meeting deadlines, and responding professionally to enquiries both internally and externally to the organisation. Maintaining confidentiality is essential along with the ability to prioritise and exercise judgement to problem solve.

The successful applicant should be able to demonstrate a good working knowledge of Excel, Outlook calendars, Microsoft Teams (virtual meetings), and experience of using electronic patient record systems ideally CareNotes.

You will be expected to plan and manage a range of complex duties, including working closely with service leads to implement agreed changes to systems and working practices.

Job description

Job responsibilities

The successful applicant must have excellent communication skills. You will need to work on your own initiative and organise your own workload, meeting deadlines, and responding professionally to enquiries both internally and externally to the organisation. Maintaining confidentiality is essential along with the ability to prioritise and exercise judgement to problem solve.

The successful applicant should be able to demonstrate a good working knowledge of Excel, Outlook calendars, Microsoft Teams (virtual meetings), and experience of using electronic patient record systems ideally CareNotes.

You will be expected to plan and manage a range of complex duties, including working closely with service leads to implement agreed changes to systems and working practices.

Person Specification

Qualifications

Essential

  • Good General Education (e.g. GCSE English and Maths A-C)
  • QCF Business Administration Level 3
  • QCF Customer Service Level 3

Experience

Essential

  • Competent working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint and Access)
  • Experience of working in a busy office / customer care environment
  • Experience of working in a supervisory role and delegating work
Person Specification

Qualifications

Essential

  • Good General Education (e.g. GCSE English and Maths A-C)
  • QCF Business Administration Level 3
  • QCF Customer Service Level 3

Experience

Essential

  • Competent working with a range of Microsoft Office packages (e.g. Word, Excel, Outlook, PowerPoint and Access)
  • Experience of working in a busy office / customer care environment
  • Experience of working in a supervisory role and delegating work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Swan Centre

Norton Street

Coventry

CV2 5FY


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Swan Centre

Norton Street

Coventry

CV2 5FY


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Migrant Mental Health Team Lead

James Roche

james.roche@covwarkpt.nhs.uk

07876291589

Details

Date posted

21 February 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

444-6083629-CG

Job locations

Swan Centre

Norton Street

Coventry

CV2 5FY


Supporting documents

Privacy notice

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