Duty Office and Diary Manager

Job summary

Coventry and Warwickshire Partnership NHS Trust has an exciting opportunity now available and we are looking for an enthusiastic, dynamic individual to work within Acute mental health services. You will need to be self-motivated with excellent communication and organisational skills.

The post holder will be required to work within a multi-disciplinary age independent 24/7 mental health Access Hub and Home treatment service. The hours of this role are Monday - Friday 9-5pm The Home Treatment Team provides a service to people who are experiencing an acute psychiatric crisis (functional or Organic) who require urgent assessment to determine the required interventions using the least restrictive environment to facilitate recovery within the community. The Access Hub is the front door to all referrals to mental health services into Coventry and Warwickshire Partnership Trust.

This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue a management career in the NHS.

Main duties of the job

The post is designed to deliver a dual function of clinical (at the discretion of the service leads) and administrative support to the team. This will include responsibilities around key tasks relating to the efficient team functioning.

The post holder will need to provide oversight to the roles of the administrative staff in the provision of a comprehensive administration & data co-ordination support service, supporting the service leads You will be acutely aware of maintaining confidentiality and you will be used to managing many competing priorities on a daily basis. We are looking for individuals with a positive approach to change who are supportive of service improvements.

You must be able to build effective working relationships, be approachable and accessible to support the team.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support groups

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.