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Administration Team Co-ordinator

Coventry and Warwickshire Partnership Trust

Information:

This job is now closed

Job summary

We are seeking an organised, self-motivated and enthusiastic individual with a positive outlook to driving change. Based at Stratford Health Centre, the successful candidate will be a resourceful and flexible team player with the ability to work effectively in engaging others.

Our Stratford site provides an Outpatients service to support Adult Mental Health patients across South Warwickshire.

Main duties of the job

The role is pivotal in managing the admin support provided on site and key responsibilities will be varied. Duties will include direct line management of admin staff, 1-1 supervisions, appraisals, sickness reporting, leave requests and providing support/guidance, including management and co-ordination of staff rotas and out-patient reception cover and working alongside clinical and admin staff in developing processes to make them more efficient and streamlined.

In addition, the post holder will be responsible for co-ordinating subject access requests (access to records) including chasing and processing responses back from clinical and medical teams.

The Admin Team Co-ordinator will work closely with the Senior Admin Lead and other Band 4 colleagues to support wider cross cover arrangements. This will include supporting the Adult Mental Health admin teams based in Leamington - working alongside the Leamington based Admin Team Coordinator, covering sickness and AL. The post holder will need to be able to work collaboratively with admin colleagues and clinical teams to review, develop and implement consistent processes and procedures across both localities.

About us

Benefits of working with us:

Annual leave starting at 27 days + 8 BHs, rising to 33 days + 8,

generous pension scheme,

childcare vouchers,

health and wellbeing offers for staff,

reimbursement of eye sight checks,

employee assistance programme (counselling, financial/legal support, etc),

on-line learning + qualification development programmes,

coaching support,

Date posted

10 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

444-5814191-CG

Job locations

Stratford Health Centre

Building 2, Arden Street

Stratford upon Avon

CV37 6NQ


Job description

Job responsibilities

The successful applicant must have excellent communication skills and experiences of supervising and line managing staff. You will need to work on your own initiative and organise your own workload, as well as that of others, meeting deadlines, and responding professionally to enquiries both internally and externally to the organisation. Maintaining confidentiality is essential along with the ability to prioritise and exercise judgement to problem solve.

The successful applicant should be able to demonstrate a good working knowledge of Excel, Outlook calendars, Microsoft Teams (virtual meetings), and experience of using electronic patient record systems ideally CareNotes.

You will be expected to plan and manage a range of complex duties, including working closely with service leads and admin staff to implement agreed changes to systems and working practices.

As the role will require working closely with other Band 4 colleagues, to share best practice and supporting the Senior Admin Lead and Administration and Process Managers, you be required to attend/participate in regular meetings to include a mix of face to face and virtual MS team meetings.

Job description

Job responsibilities

The successful applicant must have excellent communication skills and experiences of supervising and line managing staff. You will need to work on your own initiative and organise your own workload, as well as that of others, meeting deadlines, and responding professionally to enquiries both internally and externally to the organisation. Maintaining confidentiality is essential along with the ability to prioritise and exercise judgement to problem solve.

The successful applicant should be able to demonstrate a good working knowledge of Excel, Outlook calendars, Microsoft Teams (virtual meetings), and experience of using electronic patient record systems ideally CareNotes.

You will be expected to plan and manage a range of complex duties, including working closely with service leads and admin staff to implement agreed changes to systems and working practices.

As the role will require working closely with other Band 4 colleagues, to share best practice and supporting the Senior Admin Lead and Administration and Process Managers, you be required to attend/participate in regular meetings to include a mix of face to face and virtual MS team meetings.

Person Specification

Essential

Essential

  • Line Management/Supervision Experience
  • Office Based Administration Experience
  • Excellent IT Skills - Microsoft packages

Desirable

  • NHS Experience
  • Mental Health Services
  • Carenotes or similar Electronic Patient Record System
Person Specification

Essential

Essential

  • Line Management/Supervision Experience
  • Office Based Administration Experience
  • Excellent IT Skills - Microsoft packages

Desirable

  • NHS Experience
  • Mental Health Services
  • Carenotes or similar Electronic Patient Record System

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Stratford Health Centre

Building 2, Arden Street

Stratford upon Avon

CV37 6NQ


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Stratford Health Centre

Building 2, Arden Street

Stratford upon Avon

CV37 6NQ


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Senior Admin Lead

Elisabeth Breyley

Elisabeth.breyley@covwarkpt.nhs.uk

07920594097

Date posted

10 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

444-5814191-CG

Job locations

Stratford Health Centre

Building 2, Arden Street

Stratford upon Avon

CV37 6NQ


Supporting documents

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