Coventry and Warwickshire Partnership Trust

Admin Team Coordinator - Band 4

Information:

This job is now closed

Job summary

Admin Team Coordinator (band 4) Wheelchair Service

Full-Time 37.5 hours per week

Join our team and enjoy the following rewards:

Annual leave starting at 27 days + 8 BHs, rising to 33 days + 8 pro rata,

Coventry and Warwickshire Partnership NHS Trust has an exciting opportunity become available for an Admin Team Coordinator (Band 4) within our Wheelchair Service based at Newfield House. We are looking for an enthusiastic, dynamic individual to line manage admin staff and ensure the smooth running of the admin office. You will need to be self-motivated with excellent communication and organisational skills.

Who we're Seeking:Applicants with line management and supervisory skills.

The post holder will need to provide oversight to the roles of the administrative staff in the provision of a comprehensive administration & data co-ordination support service, supporting the Senior Admin Lead. You will be acutely aware of maintaining confidentiality and you will be used to managing many competing priorities on a daily basis. We are looking for individuals with a positive approach to change who are supportive of service improvements.

Applicants will share and demonstrate our values of compassion, respect, integrity, working together and seeking excellence to present a professional image and maintain the highest standards of customer service and confidentiality

Main duties of the job

The role is pivotal in line managing admin support across the department therefore, it is essential you have previous experience line managing staff and you also need to be competent in delivering advice and support to staff. You will be expected to use your own initiative and able to work unsupervised, undertaking specific project work as necessary. You will be expected to plan and manage a range of complex duties, organise own work and that of others to meet deadlines and respond professionally to enquires both internally and externally to the organisation.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:

  • generous annual leave entitlement which increases during your time with us
  • excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
  • salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
  • discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
  • wellbeing support, including an in-house counselling service, external helpline and more
  • staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Details

Date posted

03 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

444-5540568-BL

Job locations

Newfield House

Kingfield Road

Coventry

CV1 4DW


Job description

Job responsibilities

You must be able to build effective working relationships, be approachable and accessible to support the Senior Admin Lead and Service lead in terms of effective management/use of admin support, buildings and the provision of services from them.

This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue a management career in the NHS.

Job description

Job responsibilities

You must be able to build effective working relationships, be approachable and accessible to support the Senior Admin Lead and Service lead in terms of effective management/use of admin support, buildings and the provision of services from them.

This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue a management career in the NHS.

Person Specification

Qualifications

Essential

  • Good General Education (eg. GCSE English and Maths A-C)
  • QCF Business Administration Level 3
  • QCF Customer Service Level 3
  • QCF Team Leading Level 2 / First Line Management Level 3

Experience

Essential

  • Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
  • Experience of working in a busy office / customer care environment
  • Experience of working in a supervisory role and delegating work

Knowledge

Essential

  • Articulate with excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • Ability to manage and prioritise own and other's workload and use own initiative
  • Excellent organisation skills and ability to multitask
  • Ability to work autonomously
  • Advanced keyboard / IT skills
  • Ability to manage and prioritise own and other's workload and use own initiative
  • Excellent organisation skills and ability to multitask
  • Excellent time management skills ability to prioritise conflicting demands in order to meet deadlines
  • Excellent knowledge and understanding of reception / office procedures
  • Ability to take and transcribe notes of meetings in a timely manner
  • Ability to establish and maintain relevant recording and information systems
  • Ability to problem solve and deal professionally with complaints
  • Understand confidentiality and apply the principles in every day working practice
Person Specification

Qualifications

Essential

  • Good General Education (eg. GCSE English and Maths A-C)
  • QCF Business Administration Level 3
  • QCF Customer Service Level 3
  • QCF Team Leading Level 2 / First Line Management Level 3

Experience

Essential

  • Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
  • Experience of working in a busy office / customer care environment
  • Experience of working in a supervisory role and delegating work

Knowledge

Essential

  • Articulate with excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
  • Ability to manage and prioritise own and other's workload and use own initiative
  • Excellent organisation skills and ability to multitask
  • Ability to work autonomously
  • Advanced keyboard / IT skills
  • Ability to manage and prioritise own and other's workload and use own initiative
  • Excellent organisation skills and ability to multitask
  • Excellent time management skills ability to prioritise conflicting demands in order to meet deadlines
  • Excellent knowledge and understanding of reception / office procedures
  • Ability to take and transcribe notes of meetings in a timely manner
  • Ability to establish and maintain relevant recording and information systems
  • Ability to problem solve and deal professionally with complaints
  • Understand confidentiality and apply the principles in every day working practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Newfield House

Kingfield Road

Coventry

CV1 4DW


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Newfield House

Kingfield Road

Coventry

CV1 4DW


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Admin Lead

Mandi Mouzakitis

mandi.mouzakitis@covwarkpt.nhs.uk

079205870853

Details

Date posted

03 August 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

444-5540568-BL

Job locations

Newfield House

Kingfield Road

Coventry

CV1 4DW


Supporting documents

Privacy notice

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