Job summary
Are you passionate about shaping the future of maternity and
neonatal care for mothers, babies and families in County Durham &
Darlington?
County Durham and Darlington Maternity and Neonatal services
place huge value on the voices of the families we care for and recognise the
role of the service user as a crucial part of the overall development of the
maternity and neonatal service. We are seeking a current or recent user of
Maternity or Neonatal services in CDDFT to work alongside our current MNVP
lead. This role is perfect for an individual dedicated to improving maternity
and neonatal services, fostering engagement and collaboration with women and
families from the diverse communities we serve.
This is a volunteer role with an honorarium payment
agreement for services and expenses
*subject to confirmed ICB MNVP funding 26/27
Main duties of the job
An MNVP is a team of women/ birthing people and their
families, commissioners and providers, working together to review and
contribute to the development of local maternity and neonatal care.
MNVPs serve the needs of local women and families, gathering
feedback and advising Local Maternity and Neonatal Systems (LMNSs), expert
clinical groups and those commissioning services from a service user
perspective.
All women, partners and families can get involved with their
MNVP by giving feedback or becoming service user representative.
Membership of an MNVP may include:
Maternity
service users and families (they must make up at least a third of the group)
Clinical
and managerial representation (midwives, obstetricians, neonatologists,
managers, communication services, patient experience team)
Charities
and advocacy groups
Commissioners
Statutory
partners, including Healthwatch
The MNVPs help shape decision making and the way services
are designed and developed. They can provide an avenue to act as a critical
friend and make sure that anything which impacts women and their families is
considered.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
We are unable to sponsor roles that do not meet the minimum salary requirements. please check the UK immigration skilled worker rules for information.
Full Job Descriptions can be found in the adverts supporting documents.
Job description
Job responsibilities
We don't expect you to have all of these skills and
experience to start with and we will help you to develop them. A genuine
enthusiasm for learning is important for this role.
The type of duties may include:
Communication, Engagement, Inclusivity and Diversity
Ensure
accessible engagement for all service users and communities particularly for
neonatal, underrepresented groups and bereaved families.
Use
social media to support engaging with and gathering insights from
women/birthing people and families about their experiences of maternity and
neonatal care.
Champion
the voices of women and families and positively challenging when needed.
Plan,
attend and chair formal MNVP meetings.
Ensure
all stakeholders are able to contribute to meetings.
Seek to
create an inclusive environment where all feel welcome and represented
Actively
seek out voices of underrepresented groups using innovative engagement
strategies
Induct
and provide ongoing support to new service user reps.
Networking
with other MNVPs Leads within the region and build strong relationships with
those leads in neighbouring trusts to share ideas and promote seamless
services.
Build
strong influential relationships with providers, commissioners and local system
partners at all levels in order to facilitate co-production in transformation,
safety agendas and decision making.
Work in
partnership with the current MNVP lead to ensure service user voices are
represented at Trust meetings (Including but not limited to: MatNeo Safety
Champion meeting, perinatal governance, Safeguarding Audit Governance
Education, Evidence based practice group, Perinatal Mortality Review Tool).
Work
alongside the maternity service to ensure it remains responsive to changes in
service user needs in line with current evidence and practice.
Coproduce
the MNVP workplan and budget requirements with members of the MNVP and
maternity and neonatal leadership.
Lead on
15 Steps site visits to identify areas for improvement in relation to quality
and safety of maternity and neonatal services from service user perspective.
Desirable Skills and Experience or willingness to develop.
Ability
to work creatively, respectfully and collaboratively.
Good
listening skills and experience of advocacy.
Willingness
to develop skills to be able to confidently speak to large groups and interact
with multiple stakeholders.
An
interest in working in partnership with healthcare organisations or programmes.
Ability
to display sound judgement and objectivity.
Ability
to promote equality and diversity.
Understand
and respect the need for confidentiality.
Understand
and be familiar with the principles of co-production.
Knowledge
of the Three Year Delivery Plan and the NHS Long-Term Plan commitments around
maternity and neonatal care.
Alignment
to the following selflessness, integrity, objectivity, accountability,
openness, honesty, leadership. (Seven principles of public life', known as the
'Nolan Principles':
https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-
principles-of-public-life)
Job description
Job responsibilities
We don't expect you to have all of these skills and
experience to start with and we will help you to develop them. A genuine
enthusiasm for learning is important for this role.
The type of duties may include:
Communication, Engagement, Inclusivity and Diversity
Ensure
accessible engagement for all service users and communities particularly for
neonatal, underrepresented groups and bereaved families.
Use
social media to support engaging with and gathering insights from
women/birthing people and families about their experiences of maternity and
neonatal care.
Champion
the voices of women and families and positively challenging when needed.
Plan,
attend and chair formal MNVP meetings.
Ensure
all stakeholders are able to contribute to meetings.
Seek to
create an inclusive environment where all feel welcome and represented
Actively
seek out voices of underrepresented groups using innovative engagement
strategies
Induct
and provide ongoing support to new service user reps.
Networking
with other MNVPs Leads within the region and build strong relationships with
those leads in neighbouring trusts to share ideas and promote seamless
services.
Build
strong influential relationships with providers, commissioners and local system
partners at all levels in order to facilitate co-production in transformation,
safety agendas and decision making.
Work in
partnership with the current MNVP lead to ensure service user voices are
represented at Trust meetings (Including but not limited to: MatNeo Safety
Champion meeting, perinatal governance, Safeguarding Audit Governance
Education, Evidence based practice group, Perinatal Mortality Review Tool).
Work
alongside the maternity service to ensure it remains responsive to changes in
service user needs in line with current evidence and practice.
Coproduce
the MNVP workplan and budget requirements with members of the MNVP and
maternity and neonatal leadership.
Lead on
15 Steps site visits to identify areas for improvement in relation to quality
and safety of maternity and neonatal services from service user perspective.
Desirable Skills and Experience or willingness to develop.
Ability
to work creatively, respectfully and collaboratively.
Good
listening skills and experience of advocacy.
Willingness
to develop skills to be able to confidently speak to large groups and interact
with multiple stakeholders.
An
interest in working in partnership with healthcare organisations or programmes.
Ability
to display sound judgement and objectivity.
Ability
to promote equality and diversity.
Understand
and respect the need for confidentiality.
Understand
and be familiar with the principles of co-production.
Knowledge
of the Three Year Delivery Plan and the NHS Long-Term Plan commitments around
maternity and neonatal care.
Alignment
to the following selflessness, integrity, objectivity, accountability,
openness, honesty, leadership. (Seven principles of public life', known as the
'Nolan Principles':
https://www.gov.uk/government/publications/the-7-principles-of-public-life/the-7-
principles-of-public-life)
Person Specification
Special Skills & Knowledge
Essential
- Clear communicator both written and verbal to a variety of different audiences.
- The ability to listen and keep meetings on track.
- Ability to take meeting minutes.
- Be approachable, supportive and have courage to speak up to represent service users.
- Have empathy for others and the ability to articulate a patient experience.
Special Requirements
Essential
- Positive and flexible approach to work.
- Commitment to (and understanding of) equality and diversity related to opportunities and good relationships.
- The role requires flexibility, we understand the importance of balancing other commitments, including work and parenting, and will support these where possible.
Experience
Essential
- Knowledge of administrative skills
- Knowledge and good use of IT systems and the ability to communicate digitally.
- Understanding of Confidentiality and GDPR (General Data Protection Regulation).
- Knowledge of NHS maternity and neonatal care and an enthusiasm to improve quality of care.
- Have experience, knowledge and understanding of the local population.
- Skills and enthusiasm in networking, connecting and building relationships.
- Ability to review feedback, identify key themes and present these to decision makers in both written and verbal formats.
- Strong organisational skills
Qualifications
Essential
- Demonstrable experience of maternity and neonatal services as a service user within the past 5 years.
- Ability to work independently, prioritise workloads and meet deadlines.
- Ability to show leadership and support and coordinate service users.
Desirable
- Experience of working in teams, in partnership with and supporting others.
Person Specification
Special Skills & Knowledge
Essential
- Clear communicator both written and verbal to a variety of different audiences.
- The ability to listen and keep meetings on track.
- Ability to take meeting minutes.
- Be approachable, supportive and have courage to speak up to represent service users.
- Have empathy for others and the ability to articulate a patient experience.
Special Requirements
Essential
- Positive and flexible approach to work.
- Commitment to (and understanding of) equality and diversity related to opportunities and good relationships.
- The role requires flexibility, we understand the importance of balancing other commitments, including work and parenting, and will support these where possible.
Experience
Essential
- Knowledge of administrative skills
- Knowledge and good use of IT systems and the ability to communicate digitally.
- Understanding of Confidentiality and GDPR (General Data Protection Regulation).
- Knowledge of NHS maternity and neonatal care and an enthusiasm to improve quality of care.
- Have experience, knowledge and understanding of the local population.
- Skills and enthusiasm in networking, connecting and building relationships.
- Ability to review feedback, identify key themes and present these to decision makers in both written and verbal formats.
- Strong organisational skills
Qualifications
Essential
- Demonstrable experience of maternity and neonatal services as a service user within the past 5 years.
- Ability to work independently, prioritise workloads and meet deadlines.
- Ability to show leadership and support and coordinate service users.
Desirable
- Experience of working in teams, in partnership with and supporting others.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
