Job summary
The post holder will provide support to the Acute
Intervention team practitioner carrying out and assigning clinical tasks and
associated administrative duties.
The post holder will work as part of a team as well as
undertaking routine acute intervention team tasks without direct supervision
following a period of induction and participate in the delivery of the acute
intervention team agenda.
The post is allocated a nominal base but also involves
working at other locations within and outside of the Trust.
The role requires an on-going commitment to
Personal and People development both colleagues and clients, and (with
seniority) an increasing responsibility for service improvement and quality.
Main duties of the job
Good standard of general education
NVQ level 3 in health care or equivalent.
Working knowledge of Microsoft word and excel or similar
software packages
Must
possess certificates or be willing to undertake training in: ECG recording,
phlebotomy and cannulation.
Ability to demonstrate reasonable literacy and numeracy
skills
Ability to maintain absolute confidentiality at all times
Ability to work on own initiative with limited supervision
Able to communicate with clinical staff and clients and deal
sensitively and confidentially with situations
Demonstrate the ability to prioritise workload in order to
meet deadlines
Ability to work as a team member
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have been employed for a minimum of two years
of as a HCA Band 3 within the NHS for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months).
Job description
Job responsibilities
To support the delivery of the acute intervention team
agenda to ensure care of the acutely ill patient is of a high standard.
To develop skills, knowledge and relationships which enable
professional, timely and creative service delivery and development, based on
personal development plans
To work outside the role / area appointed to, as indicated
by changing service demands and to achieve high levels of personal and career
development in the course of employment with HR & OD and the wider
Foundation Trust
To raise concerns in a professional and timely way so that
they can be effectively dealt with rather than becoming a barrier to best
possible contributions
CLINICAL RESPONSIBILITIES
Follows standard procedures and guidelines and uses
analytical and judgement skills to assess patients who are acutely unwell.
Respond to emergency calls within the organisation as an
active member of the team.
Perform Task allocation within the Acute Intervention Team
utilising EPR
Carries out ECG recording (with appropriate training).
Carry out continuous monitoring of acutely unwell patients.
Support ward staff with the care of acutely unwell patients.
Support ward staff with the transfer of acutely unwell
patients to higher levels of care (if necessary).
Perform cannulation and venepuncture when required (with
appropriate training)
Provides general assistance to the medical and nursing staff
Supports nursing and medical staff in the management of
clients
ADMINISTRATION DUTIES
Retrieves information from the computer system with regard
to pathology results
Maintains an effective filing system ensuring that documents
are filed and stored appropriately
Maintains databases as required
Completes any audit required within the Acute Intervention
Team and supports senior staff with audit.
Maintains up to date clinical records under Trust and
departmental guidelines
TEAM WORKING
Works effectively as a member of the Acute Intervention Team
and establishes and maintains professional relationships within that team and
with all teams within the Organisation.
In conjunction with other team members, demonstrates
application of effective time management.
OTHER DUTIES
Maintains confidentiality in all matters at all times
Assists in the development of new or changing Acute
Intervention and Trust initiatives
Prioritises work ensuring adherence to appropriate deadlines
Participates in the general work of the Acute Intervention
Team as & when required and is prepared to work flexibly to meet service
needs
Contributes to the effective running of the department by
covering for colleagues
as
appropriate
11. COMMUNICATIONS
AND WORKING RELATIONSHIPS
Exchanges confidential and sensitive information with staff,
managers and clients which
may require agreement and co-operation
Provides empathy and reassurance to clients
Provides and receives routine sensitive information to/from
Employee Health & Wellbeing
staff, clients and managers; verbally, in person and in
written format
Ensures that relevant information is passed to
the appropriate member of the clinical team
Job description
Job responsibilities
To support the delivery of the acute intervention team
agenda to ensure care of the acutely ill patient is of a high standard.
To develop skills, knowledge and relationships which enable
professional, timely and creative service delivery and development, based on
personal development plans
To work outside the role / area appointed to, as indicated
by changing service demands and to achieve high levels of personal and career
development in the course of employment with HR & OD and the wider
Foundation Trust
To raise concerns in a professional and timely way so that
they can be effectively dealt with rather than becoming a barrier to best
possible contributions
CLINICAL RESPONSIBILITIES
Follows standard procedures and guidelines and uses
analytical and judgement skills to assess patients who are acutely unwell.
Respond to emergency calls within the organisation as an
active member of the team.
Perform Task allocation within the Acute Intervention Team
utilising EPR
Carries out ECG recording (with appropriate training).
Carry out continuous monitoring of acutely unwell patients.
Support ward staff with the care of acutely unwell patients.
Support ward staff with the transfer of acutely unwell
patients to higher levels of care (if necessary).
Perform cannulation and venepuncture when required (with
appropriate training)
Provides general assistance to the medical and nursing staff
Supports nursing and medical staff in the management of
clients
ADMINISTRATION DUTIES
Retrieves information from the computer system with regard
to pathology results
Maintains an effective filing system ensuring that documents
are filed and stored appropriately
Maintains databases as required
Completes any audit required within the Acute Intervention
Team and supports senior staff with audit.
Maintains up to date clinical records under Trust and
departmental guidelines
TEAM WORKING
Works effectively as a member of the Acute Intervention Team
and establishes and maintains professional relationships within that team and
with all teams within the Organisation.
In conjunction with other team members, demonstrates
application of effective time management.
OTHER DUTIES
Maintains confidentiality in all matters at all times
Assists in the development of new or changing Acute
Intervention and Trust initiatives
Prioritises work ensuring adherence to appropriate deadlines
Participates in the general work of the Acute Intervention
Team as & when required and is prepared to work flexibly to meet service
needs
Contributes to the effective running of the department by
covering for colleagues
as
appropriate
11. COMMUNICATIONS
AND WORKING RELATIONSHIPS
Exchanges confidential and sensitive information with staff,
managers and clients which
may require agreement and co-operation
Provides empathy and reassurance to clients
Provides and receives routine sensitive information to/from
Employee Health & Wellbeing
staff, clients and managers; verbally, in person and in
written format
Ensures that relevant information is passed to
the appropriate member of the clinical team
Person Specification
Experience
Essential
- Experience of working in an acute care setting such as ED, AMU, ITU, Theatres.
Desirable
- Experience of clinical audit
Special Skills & Knowledge
Essential
- Understanding of acutely ill patients.
- Ability to work on own initiative with limited supervision
- Able to communicate with clinical staff and clients and deal sensitively and confidentially with situations
- Demonstrate the ability to prioritise workload in order to meet deadlines
- Ability to work as a team member
- Ability to deal with people including colleagues, in a friendly, professional manner
- Ability to remain calm in stressful situations
- Ability to adapt as the service develops
Desirable
- ECG recording
- Venepuncture
- IV cannulation
Qualifications
Essential
- NVQ LEVEL 3 Healthcare or demonstrable equivalent experience
- Good standard of general education
- IT Skills use of microsoft apps
- Demonstrate a willingness to undertake further training
- Ability to identify own training needs
- Ability to adapt and be flexible in approach to changing demands in service.
Desirable
- Previous expereince patient facing roles.
- Experience in working with members of the public.
- Previous experience using electronic devices used for track and trigger.
- Experience in use electronic patient and staff platforms to record information.
Person Specification
Experience
Essential
- Experience of working in an acute care setting such as ED, AMU, ITU, Theatres.
Desirable
- Experience of clinical audit
Special Skills & Knowledge
Essential
- Understanding of acutely ill patients.
- Ability to work on own initiative with limited supervision
- Able to communicate with clinical staff and clients and deal sensitively and confidentially with situations
- Demonstrate the ability to prioritise workload in order to meet deadlines
- Ability to work as a team member
- Ability to deal with people including colleagues, in a friendly, professional manner
- Ability to remain calm in stressful situations
- Ability to adapt as the service develops
Desirable
- ECG recording
- Venepuncture
- IV cannulation
Qualifications
Essential
- NVQ LEVEL 3 Healthcare or demonstrable equivalent experience
- Good standard of general education
- IT Skills use of microsoft apps
- Demonstrate a willingness to undertake further training
- Ability to identify own training needs
- Ability to adapt and be flexible in approach to changing demands in service.
Desirable
- Previous expereince patient facing roles.
- Experience in working with members of the public.
- Previous experience using electronic devices used for track and trigger.
- Experience in use electronic patient and staff platforms to record information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
