County Durham & Darlington NHS Foundation Trust

Clinical Administration Assistant

The closing date is 06 February 2026

Job summary

Clinical administration is a key function in the management and day to day functionality of community nursing teams and the patients they care for. The purpose of this role is to work with and support the Community Nursing team with their clinical administration functions associated with the management of patients.

Main duties of the job

Accepting incoming tasks and referrals to the team, setting appropriate care plans. Using the autoplanner functionality within SystmOne to allocate the following days visits. Supporting the duty sister to review allocated visits and supporting any changes required to the visit lists. Supporting with the replenishment and ordering of stock and equipment for the team.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have been employed for a minimum of two years of as a HCA within the NHS for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months).

Date posted

23 January 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9439-2526-1411

Job locations

Darlington Nhs Trust

Hundens Lane

Darlington

County Durham

DL1 1JE

Job description

Job responsibilities

Job description

Job responsibilities

Person Specification

Experience

Essential

Experience of using trust electronic systems such as SystmOne and telephone call handling

Desirable

Understanding of community nursing caseloads and systems of working

Qualifications

Essential

Maths and English GCSE/equivalent
NVQ Level 3 or equivalent level of training and understanding of clinical organisation gained through individual training and experience

Desirable

Understanding and familiarity with electronic systems such as SystmOne

Special Skills and Knowledge

Essential

Good verbal and written communication skills
Good organisational and facilitation skills
Ability to work independently
General I.T. skills

Desirable

Ability to use audit methodologies
Using data extraction methodology
Preparing excel spreadsheets and reports
Clinical knowledge
Able to assess service user needs, apply appropriate care plan and allocate the visit to the appropriate professional to deliver the care

Person Specification

Experience

Essential

Experience of using trust electronic systems such as SystmOne and telephone call handling

Desirable

Understanding of community nursing caseloads and systems of working

Qualifications

Essential

Maths and English GCSE/equivalent
NVQ Level 3 or equivalent level of training and understanding of clinical organisation gained through individual training and experience

Desirable

Understanding and familiarity with electronic systems such as SystmOne

Special Skills and Knowledge

Essential

Good verbal and written communication skills
Good organisational and facilitation skills
Ability to work independently
General I.T. skills

Desirable

Ability to use audit methodologies
Using data extraction methodology
Preparing excel spreadsheets and reports
Clinical knowledge
Able to assess service user needs, apply appropriate care plan and allocate the visit to the appropriate professional to deliver the care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.