Job summary
County Durham and Darlington NHS Foundation Trust is one of
the largest integrated care providers in England, serving a population of
around 600,000 people. We are a high performing organisation with a track
record of success.
An exciting opportunity has arisen for an enthusiastic
individual who has a keen interest in patient safety & experience to join
the Trust's Corporate Patient Safety & Experience Team. The role involves
working with colleagues in all specialties and disciplines to support patient
safety & experince across the whole organisation.
You will support the team's Lead and Matron in delivering
the Trust's Patient Safety Strategy.
The role would suit a person who has an interest in patient
safety & experience, has a strong focus on team working and with excellent
communication skills.
Candidates will be required to provide a Powerpoint
presentation (maximum 10 minutes) on the below question:
How will you in the role of Patient Safety Manager promote a
culture of safety and continuous improvement?
Main duties of the job
The post holder will be responsible for promoting patient
safety & experience across the organisation through liasing with clinical
and non-clinical staff, providing education and training, and supporting with
the systematic reviews of patient safety incidents and complaints.
Candidates will require excellent analytical and
IT/database management skills as well as the ability to work under pressure to
meet tight deadlines. He/she will be
able to work autonomously but also part of a small team.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have been employed for a minimum of two years
of as a HCA within the NHS for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months).
Job description
Job responsibilities
The post holder will be responsible for promoting patient
safety & experience across the organisation through liasing with clinical
and non-clinical staff, providing education and training, and supporting with
the systematic reviews of patient safety incidents and complaints.
You will support the Trust to develop an effective patient
safety & experience focus and culture through analysing themes and trends
within incidents, as well as supporting care areas to look at recommendations
and safety actions to improve the delivery of services to patients.
The post holder will advise on the application
of the national Patient Safety Incident Response Framework (PSIRF) to managing
risk and safety
Job description
Job responsibilities
The post holder will be responsible for promoting patient
safety & experience across the organisation through liasing with clinical
and non-clinical staff, providing education and training, and supporting with
the systematic reviews of patient safety incidents and complaints.
You will support the Trust to develop an effective patient
safety & experience focus and culture through analysing themes and trends
within incidents, as well as supporting care areas to look at recommendations
and safety actions to improve the delivery of services to patients.
The post holder will advise on the application
of the national Patient Safety Incident Response Framework (PSIRF) to managing
risk and safety
Person Specification
Qualifications
Essential
- Relevant 1st level degree or evidence of relevant experience.
- Evidence of continuous professional development
Desirable
- Post graduate degree or working towards (Masters level)
- Teaching and Training qualification
- Completed an accredited Patient Safety training programme
Experience
Essential
- Experience of working in the NHS in a professional/managerial/specialist role
- Experience of advising and liaising with staff at all levels, preferably in the NHS and academic institutions
- Clear understanding of the issues prevailing around clinical governance
- Experience of project management or leading a change project
Desirable
- Experience of developing care pathways/clinical guidelines
- Evidence of successfully leading change management projects involving multi disciplinary team
- Experience in reviewing or managing patient safety incidents.
Statutory Registration
Desirable
- Relevant professional clinical qualification
Special Skills & Knowledge
Essential
- Knowledge of the Health Service and current national initiatives, particularly in relation to Clinical Governance and patient safety
- Knowledge and skills relating to incident management systems
- Excellent communication, presentational, training and report writing skills
- Skills required to undertake evaluations and/or audit
- Skills in the analysis and interpretation of information
- Ability to influence/persuade/motivate others
- Knowledge of CQC lines of enquiry
- Advanced Microsoft Office training (specifically Word and Excel)
Desirable
- Knowledge of PSIRF
- PSIRF Syllabus Training
- Experince in Patient Experience
Special Requirements
Essential
- Excellent organisational and project management abilities
- Committed to the development of patient safety
- Ability to prioritise and work pro-actively
- High level of personal and professional credibility
- Diplomatic sensitive to the requirements and pressures of colleagues
- Ability to work with sensitivity/tact, including a commitment to confidentiality
- Capable of working on own initiative and able to meet deadlines
Person Specification
Qualifications
Essential
- Relevant 1st level degree or evidence of relevant experience.
- Evidence of continuous professional development
Desirable
- Post graduate degree or working towards (Masters level)
- Teaching and Training qualification
- Completed an accredited Patient Safety training programme
Experience
Essential
- Experience of working in the NHS in a professional/managerial/specialist role
- Experience of advising and liaising with staff at all levels, preferably in the NHS and academic institutions
- Clear understanding of the issues prevailing around clinical governance
- Experience of project management or leading a change project
Desirable
- Experience of developing care pathways/clinical guidelines
- Evidence of successfully leading change management projects involving multi disciplinary team
- Experience in reviewing or managing patient safety incidents.
Statutory Registration
Desirable
- Relevant professional clinical qualification
Special Skills & Knowledge
Essential
- Knowledge of the Health Service and current national initiatives, particularly in relation to Clinical Governance and patient safety
- Knowledge and skills relating to incident management systems
- Excellent communication, presentational, training and report writing skills
- Skills required to undertake evaluations and/or audit
- Skills in the analysis and interpretation of information
- Ability to influence/persuade/motivate others
- Knowledge of CQC lines of enquiry
- Advanced Microsoft Office training (specifically Word and Excel)
Desirable
- Knowledge of PSIRF
- PSIRF Syllabus Training
- Experince in Patient Experience
Special Requirements
Essential
- Excellent organisational and project management abilities
- Committed to the development of patient safety
- Ability to prioritise and work pro-actively
- High level of personal and professional credibility
- Diplomatic sensitive to the requirements and pressures of colleagues
- Ability to work with sensitivity/tact, including a commitment to confidentiality
- Capable of working on own initiative and able to meet deadlines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
