Job summary
This is an exciting
opportunity to provide systems support to the Lung Cancer Screening Programme
(LCSP) in County Durham. The purpose of the programme is to enable the early
detection of lung cancer to save lives.
Were looking for a proactive and technically savvy person
to help with the smooth running our clinical IT systems. Were seeking a
dedicated Systems Support (Clinical Applications) to join our team.
As a Systems Support for clinical applications, you will
play a vital role in providing technical administration,
configuration/development and support for one or more of the Trust's Clinical
IT systems. This post offers great potential for personal and career
development and enables you to enhance your knowledge of healthcare and
clinical IT Systems. Any experience of Radiology systems or similar would be
beneficial to this role.
We are able to offer flexible/hybrid working
with the ability to be based at one of several sites across County Durham,
including locations in Chester-le-Street and Peterlee.
Main duties of the job
To provide systems support to the Lung Cancer Screening
team, including the Systems Manager
To safely manage
radiological images, ensuring patient records are correct and up to date
To ensure patient images are safely managed through Trust
and third party reporting systems
To provide system support to the Lung Cancer Screening
service Screening Review Meeting (MDT), including requesting and merging
patient images
To develop and maintain LCSP system policies and procedural
documentation
To provide troubleshooting support to the LCSP team,
including monitoring and resolving systems and data quality issues, ensuring
safety and quality standards are met
To support the Systems Manager in systems
integration work
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have been employed for a minimum of two years
of as a HCA within the NHS for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months).
Job description
Job responsibilities
The post holder is an IM&T systems support whose role is
to implement, maintain, and provide user support and frontline system
administration technical support to LCSP and Trust systems.
The post holder will report directly to the LCSP Project
Manager and work in close association with the LCSP Systems Manager. The LCSP
Systems Manager will provide professional oversight, training and support.
The post holder will ensure that
users receive the best possible service in terms of data quality, system
availability, technical and operational support.
The successful candidate will meet
the criteria published within the Job Description and Personal Specification,
and ideally have demonstrable experience within a systems support environment
with a drive for continued professional development. They will be customer
focused, pro-active, possess strong communication skills, confident, with solid
IT skills and a strong work ethic. They will have the opportunity to work with
a diverse team, committed to working together in supporting our clinical
service.
Job description
Job responsibilities
The post holder is an IM&T systems support whose role is
to implement, maintain, and provide user support and frontline system
administration technical support to LCSP and Trust systems.
The post holder will report directly to the LCSP Project
Manager and work in close association with the LCSP Systems Manager. The LCSP
Systems Manager will provide professional oversight, training and support.
The post holder will ensure that
users receive the best possible service in terms of data quality, system
availability, technical and operational support.
The successful candidate will meet
the criteria published within the Job Description and Personal Specification,
and ideally have demonstrable experience within a systems support environment
with a drive for continued professional development. They will be customer
focused, pro-active, possess strong communication skills, confident, with solid
IT skills and a strong work ethic. They will have the opportunity to work with
a diverse team, committed to working together in supporting our clinical
service.
Person Specification
Qualifications
Essential
- Higher Diploma in computer science or related discipline
- A minimum of 2 years experience in a technical environment with evidence of professional development.
- Experience of maintaining and supporting computer systems
- Use of Microsoft Office Suite
- GCSE English Language and Maths grade C or above (or comparable qualification)
Desirable
- ITIL Foundation Certificate in IT Service Management
- Educated to A level standard
Experience
Essential
- Substantial experience in a technical role
- Proven experience in the development of computer based solutions
- Systems development environments
- Database environments
- Experience with computer systems and software to allow configuration changes to be managed through thorough controlled procedures and testing
- Customer Service Experience or experience in a customer facing role delivering resolutions to customer issues.
Desirable
- Experience of healthcare environments
- Systems development environments
Special Skills & Knowledge
Essential
- Demonstrable skills in Structured Query Language(s) SQL
- Demonstrable skills in the use of software and software development tools.
- A sound working knowledge and understanding of computer based systems.
- Knowledge of data analysis techniques and tools.
- Able to deal with complex queries in relation to systems and data.
- Ability to analyse data from different sources and correlate discrepancies and outputs
- An ability to plan and organise workload to meet objectives and deadlines.
- Ability to communicate highly complex, sensitive, contentious information where there may be barriers to overcome
Desirable
- Understanding of the application of modern IT solutions.
- Understanding of clinical processes
Special Requirements
Essential
- Able to travel across Trust sites to meet the requirements of the post
Person Specification
Qualifications
Essential
- Higher Diploma in computer science or related discipline
- A minimum of 2 years experience in a technical environment with evidence of professional development.
- Experience of maintaining and supporting computer systems
- Use of Microsoft Office Suite
- GCSE English Language and Maths grade C or above (or comparable qualification)
Desirable
- ITIL Foundation Certificate in IT Service Management
- Educated to A level standard
Experience
Essential
- Substantial experience in a technical role
- Proven experience in the development of computer based solutions
- Systems development environments
- Database environments
- Experience with computer systems and software to allow configuration changes to be managed through thorough controlled procedures and testing
- Customer Service Experience or experience in a customer facing role delivering resolutions to customer issues.
Desirable
- Experience of healthcare environments
- Systems development environments
Special Skills & Knowledge
Essential
- Demonstrable skills in Structured Query Language(s) SQL
- Demonstrable skills in the use of software and software development tools.
- A sound working knowledge and understanding of computer based systems.
- Knowledge of data analysis techniques and tools.
- Able to deal with complex queries in relation to systems and data.
- Ability to analyse data from different sources and correlate discrepancies and outputs
- An ability to plan and organise workload to meet objectives and deadlines.
- Ability to communicate highly complex, sensitive, contentious information where there may be barriers to overcome
Desirable
- Understanding of the application of modern IT solutions.
- Understanding of clinical processes
Special Requirements
Essential
- Able to travel across Trust sites to meet the requirements of the post
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Chester Le Street Community Hospital
Front Street
Chester Le Street
County Durham
DH3 3AT
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
