Job summary
This
is an exciting opportunity to join a developing service within the Community
Directorate.
We are looking for an
enthusiastic and motivated registered nurse to join the Single Point of Access
team based in Seaham. The SPA Team is
the central access point for a number of community services working between the
hours of 8am and 9pm, 7 days a week. The team has an administrative structure
which is clinically supported by our nurses and therapist in the team. You will
triage referrals before ensuring that these are directed to the most
appropriate department. Referrals to SPA arrive in a variety of forms;
digitally, via telephone and through the ongoing work with partners in NEAS.
You will need to be proficient in prioritising workloads, responsive to the
needs of patients/families and be able to make informed decisions on the best
course of action in a fast paced environment.
You should have an excellent understanding of Community Nursing and
Urgent Community Response (UCR)
Once
fully competent in the role, SPA provide the flexibility to work from home on
an pre-agreed basis.
Main duties of the job
The
successful candidate will be responsible for delivering clinically safe triage
to the patients of CDDFT. You will also support and advise members of the team
who are dealing with incoming referrals and queries. Prioritising workload is
paramount in the role as you will be working between systems and dealing with
referrals depending on clinical need. You will possess excellent communication
skills and be able to work alongside a variety of clinical and non-clinical
roles. You should be a confident individual who is able to work as part of a
wider multidisciplinary team as well as alone.
Within
this role you will be working on a variety of systems including SystmOne,
HealthCall, digital telephone systems and NEAS systems. Your role is to safely
and effectively triage referrals to ensure that they reach the correct
destination depending on clinical presentation.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have been employed for a minimum of two years
of as a HCA within the NHS for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months).
Job description
Job responsibilities
The
post holder will provide leadership in the delivery of care community patients
across CDDFT. They will act in the best interests of people, putting them first
and providing care that is person-centred, safe and compassionate.
The Post holder will act
professionally at all times and use their knowledge and experience to make
evidence-based decisions about care.
The Post holder will
communicate effectively, be accountable for their actions and be a role models
for others.
The post holder will
reflect on their practice and keep abreast of new and emerging developments in
nursing, health and care.
Within the role of a
Clinical member of staff in SPA you will be expected to carry out the following
and full training is provided to support this (this is not an exhaustive list)
Clinical Triage via
Telephone
Prioritisation of workload
Provide support/advice to
administrative staff taking incoming referrals
Managing referrals coming
into SPA from various routes and sources
Dealing with referrals via
the HealthCall Portal
Working
on the NEAS systems based in Seaham, which involves taking referrals directly
from NEAS that are appropriate for community teams within Urgent Community
Response
Job description
Job responsibilities
The
post holder will provide leadership in the delivery of care community patients
across CDDFT. They will act in the best interests of people, putting them first
and providing care that is person-centred, safe and compassionate.
The Post holder will act
professionally at all times and use their knowledge and experience to make
evidence-based decisions about care.
The Post holder will
communicate effectively, be accountable for their actions and be a role models
for others.
The post holder will
reflect on their practice and keep abreast of new and emerging developments in
nursing, health and care.
Within the role of a
Clinical member of staff in SPA you will be expected to carry out the following
and full training is provided to support this (this is not an exhaustive list)
Clinical Triage via
Telephone
Prioritisation of workload
Provide support/advice to
administrative staff taking incoming referrals
Managing referrals coming
into SPA from various routes and sources
Dealing with referrals via
the HealthCall Portal
Working
on the NEAS systems based in Seaham, which involves taking referrals directly
from NEAS that are appropriate for community teams within Urgent Community
Response
Person Specification
Statutory Registration
Essential
- Registered Nurse (adult or Child) on part 1 of the NMC register
- Valid UK NMC PIN
Experience
Essential
- Experience of change management
- Community experience with a good level of understanding of community nursing
- Experience of change management
- Community experience
Desirable
- Experience of audit/research
- Experience of appraisal/IPR skills
- Experience of audit/research
Qualifications
Essential
- 1st Level Registration with the NMC (Adult)
Desirable
- Knowledge of issues in community nursing
- Knowledge of Intermediate Care
- Knowledge of key policy drivers for health and social care
Qualifications
Essential
- 1st Level Registration with the NMC (Adult)
Desirable
- Knowledge of issues in community nursing
- Knowledge of Intermediate Care
- Knowledge of key policy drivers for health and social care
Special Skills & Knowledge
Essential
- Good communication and interpersonal skills
- Organisational skills
- Leadership skills
- Team working
Desirable
- Community specific skill set
Special Requirements
Essential
- Ability for independent travel to fulfil requirements of the post.
Person Specification
Statutory Registration
Essential
- Registered Nurse (adult or Child) on part 1 of the NMC register
- Valid UK NMC PIN
Experience
Essential
- Experience of change management
- Community experience with a good level of understanding of community nursing
- Experience of change management
- Community experience
Desirable
- Experience of audit/research
- Experience of appraisal/IPR skills
- Experience of audit/research
Qualifications
Essential
- 1st Level Registration with the NMC (Adult)
Desirable
- Knowledge of issues in community nursing
- Knowledge of Intermediate Care
- Knowledge of key policy drivers for health and social care
Qualifications
Essential
- 1st Level Registration with the NMC (Adult)
Desirable
- Knowledge of issues in community nursing
- Knowledge of Intermediate Care
- Knowledge of key policy drivers for health and social care
Special Skills & Knowledge
Essential
- Good communication and interpersonal skills
- Organisational skills
- Leadership skills
- Team working
Desirable
- Community specific skill set
Special Requirements
Essential
- Ability for independent travel to fulfil requirements of the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
