Job summary
An exciting opportunity has arisen for an experienced Medical
Secretary, with strong administrative skills to provide essential
administration within the Radiology Department.
We are currently recruiting for a full-time (37.5hrs)
Medical Secretary to work in Radiology at University Hospital of North Durham.
The successful candidate will need to have
administration/secretarial experience to ensure consistent outstanding care and
exemplary service to our patients and consultant radiologists.
The successful candidate must also have a
flexible approach, be able to work as part of a team, and have highly developed
interpersonal written and verbal communication skills, as well as being able to
prioritise a busy workload to meet all deadlines.
Main duties of the job
The successful candidate will provide comprehensive
administration and secretarial support to the Radiology Consultants, and other
professions, working alongside a team across the Trust with minimal
supervision.
We are looking for candidates with excellent interpersonal
skills, dedication and the confidence to deal with a wide range of matters with
diplomacy.
Experience in working with people and the
ability to adapt to change while managing and prioritising a heavy workload, in
a fast developing environment is essential for this role.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have been employed for a minimum of two years
of as a HCA within the NHS for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months).
Job description
Job responsibilities
- Provide confidential secretarial/administration support to
Consultants
- Receiving and responding to internal and external
correspondence, taking appropriate and timely action as required, in accordance
with departmental standards
- Handling queries, liaising with other departments and
Colleagues when necessary
- Managing urgent reports for inpatients, outpatients and
GPs as per designated protocol.
- Processing PET scan referrals and reports
- Managing and maintaining central email inboxes
appropriately and responding to queries in a timely manner.
- Sending and receiving images via Radiology IT systems
- Providing general admin support to the Radiology
department as a whole, including the Admin Team Lead and Radiology General
Manager where necessary
- Liaising with other Medical Secretaries in the department
to ensure cross-site cover when staff are unavailable.
- To organise meetings, including arranging venues,
preparing agendas, collating and issuing papers and attending for taking and
production of minutes, as required
- To operate efficient and up-to-date administrative systems
and processes for all office tasks
- To maintain accurate and timely data entry to databases to
meet service requirements
- To prioritise own workload to meet the needs
of the patients and Consultants and ensure all deadlines are met
Job description
Job responsibilities
- Provide confidential secretarial/administration support to
Consultants
- Receiving and responding to internal and external
correspondence, taking appropriate and timely action as required, in accordance
with departmental standards
- Handling queries, liaising with other departments and
Colleagues when necessary
- Managing urgent reports for inpatients, outpatients and
GPs as per designated protocol.
- Processing PET scan referrals and reports
- Managing and maintaining central email inboxes
appropriately and responding to queries in a timely manner.
- Sending and receiving images via Radiology IT systems
- Providing general admin support to the Radiology
department as a whole, including the Admin Team Lead and Radiology General
Manager where necessary
- Liaising with other Medical Secretaries in the department
to ensure cross-site cover when staff are unavailable.
- To organise meetings, including arranging venues,
preparing agendas, collating and issuing papers and attending for taking and
production of minutes, as required
- To operate efficient and up-to-date administrative systems
and processes for all office tasks
- To maintain accurate and timely data entry to databases to
meet service requirements
- To prioritise own workload to meet the needs
of the patients and Consultants and ensure all deadlines are met
Person Specification
Experience
Essential
- Experience of a secretarial/administrative role providing general provision of secretarial/administrative duties in a challenging and constantly changing environment.
Desirable
- Previous experience working within the NHS and/or a Radiology Department.
Special Requirements
Desirable
- Knowledge of Data Protection and Caldicott Principles, understanding the requirement to maintain confidentiality.
Qualifications
Essential
- Good standard of general education, minimum of 3 GCSE's or equivalent at Grade C or above, including English. Or, equivalent experience suitable for role.
Desirable
- NVQ Level 3 or equivalent in Administration (or working towards) or equivalent knowledge / experience.
Special Skills & Knowledge
Essential
- Good IT knowledge including Word, Excel and Outlook.
- Friendly, approachable and committed to providing quality patient care.
- Ability to use own intitiative to resolve routine queries from internal and external sources, in line with departmental procedures.
- Ability to prioritise workload and work under pressure in a busy department.
- Effective interpersonal skills and ability to communicate accurately both verbally and in writing with a wide range of people.
- Flexible approach to work and adaptable to change
- Ability to work as part of a wider team.
Desirable
- Knowledge of NHS procedures
- Knowledge of Radiology systems
Person Specification
Experience
Essential
- Experience of a secretarial/administrative role providing general provision of secretarial/administrative duties in a challenging and constantly changing environment.
Desirable
- Previous experience working within the NHS and/or a Radiology Department.
Special Requirements
Desirable
- Knowledge of Data Protection and Caldicott Principles, understanding the requirement to maintain confidentiality.
Qualifications
Essential
- Good standard of general education, minimum of 3 GCSE's or equivalent at Grade C or above, including English. Or, equivalent experience suitable for role.
Desirable
- NVQ Level 3 or equivalent in Administration (or working towards) or equivalent knowledge / experience.
Special Skills & Knowledge
Essential
- Good IT knowledge including Word, Excel and Outlook.
- Friendly, approachable and committed to providing quality patient care.
- Ability to use own intitiative to resolve routine queries from internal and external sources, in line with departmental procedures.
- Ability to prioritise workload and work under pressure in a busy department.
- Effective interpersonal skills and ability to communicate accurately both verbally and in writing with a wide range of people.
- Flexible approach to work and adaptable to change
- Ability to work as part of a wider team.
Desirable
- Knowledge of NHS procedures
- Knowledge of Radiology systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
