County Durham & Darlington NHS Foundation Trust

Safe Staffing Matron / Lead

The closing date is 30 October 2025

Job summary

Do you have excellent communication and inter personal skills and a keen eye for detail? Are you able to inspire and use highly developed influencing skills to effectively support clinical teams through workforce planning initiatives, audits, and evaluation? Can you pull this data together to provide robust and concise reports? Can you think and act creatively, embracing new ideas and ways of working and have the ability to translate into practice? If your answer is 'yes' to these questions, and you are an experienced NMC/HCPC registrant this post is for you!

We are seeking an enthusiastic, highly motivated individual who is passionate about patient safety to lead our Safe Staffing team within the corporate nursing directorate, this is an exciting opportunity for someone who is passionate about the safe staffing agenda and enjoys working within and line managing a small but dynamic team.

The post holder will lead on embedding the safe staffing agenda across the Trust and will be a key link and interface between clinical and corporate teams supporting with training; and reporting on compliance with Trust initiatives such as SNCT audits and other workforce planning initiatives.

Main duties of the job

Lead on managing and developing processes to ensure staffing levels within non medical teams and inpatient wards across CDDFT are safe, effectively planned and fit within the financial envelope.

Be knowlegdable about the e rostering system and related safe staffing technologies, and offer leadership, and training in this area.

Advise senior leaders on safe staffing numbers and the setting up and adjustment of templates on Safe Care/Healthroster. Provide clinical leadership for embedding and sustaining Healthroster and Safe Care across key areas of the organisation. Be responsible for the management, further development and implementation of the e-roster information system for NMAHP.

Support the Associate Director of Nursing to prepare detailed establishment reviews every six months and benchmark with similar organisations. Oversee and lead the efforts of all staff groups working on staffing initiatives, which require collating and interpreting complex and varied data.

Support the development of nursing practice within the safe staffing field.

Act as a professional role model and expert, supporting clinical teams to deliver safe clinical care while adhering to CDDFT values

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

Full Job Descriptions can be found in the adverts supporting documents

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months)

Details

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2526-0997-1

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Job description

Job responsibilities

Provide Trust wide leadership to clinical teams in the on-going management, implementation and future development of electronic rostering.

Work with Associate Directors of Nursing to ensure Safe Care processes and systems are in place to monitor and ensure compliance with staffing / skill mix and acuity and dependency models.

Contribute to the six monthly nursing, midwifery and AHP establishment reviews.

Ensure that the RAG rating of staffing levels on Safe Care reflects professional judgement accurately and where necessary make recommendations for change.

Horizon scan developments related to safer staffing at a local, national and international level and share best practice.

Review methods and processes for assessing safe staffing on a day to day basis.

Maximise functionality of the non-medical e-rostering system as prioritised for the organisation.

Provide advice, support and oversight as the senior experienced registrant in relation to e-rostering across the organisation.

Identify and monitor key performance indicators around rostering practice.

Provide assurance reports around the non-medical safe staffing agenda and internal and external (mandatory) reporting requirements.

Act as the prime contact for the e-roster provider (non-medical).

Operationally lead the further on-going development and implementation of e-rostering integrating with other essential trust information systems and functions i.e. ESR/Nurse bank. This will include leading on the interpretation and implementation of technical requirements and trust policies for areas of responsibility.

Operationally lead on e-rostering upgrades and development.

Operationally lead and advise on changes in supporting the care groups to ensure that e-rostering templates in response to service change, revised staffing establishments and skill mix changes.

Contribute to internal/ external stakeholder meetings where appropriate to support safe staffing.

Contribute to the production of a range of reports as required.

Make formal and informal presentations to staff at all levels of the organisation from a variety of professional groups. This will involve presenting complex, sensitive or contentious information to a large group of staff.

Provide highly complex and highly contentious information, where developed persuasive, motivational, negotiating, training, empathic or re-assurance skills are required.

Contribute to the education and development of staff involved in e-rostering at all levels in the organisation, this will include planning, organising and delivering training in relation to e-rostering.

Provide on-going support to staff in their understanding and utilisation of electronic rosters enabling them to deliver effective rosters in their clinical area.

Provide facilitation training and support for staff to migrate to a position of real time electronic rosters.

Maintain information, education resources and records relating to training.

Improve efficiency and effectiveness of roster planning by supporting analysis of rosters, challenging rostering practice and supporting changes in systems of working.

Adapt and design the e-roster information system to meet the specifications of clinical areas.

Monitor progress and produce reports that reflect quality, safety and efficiency improvements obtained as a consequence of electronic rostering.

Perform regular audits of safer nursing care staffing levels using recognised tools (currently bi-annual) to inform decision making.

Responsible for analysis of safer nursing care audit data to support establishment reviews and daily safe staffing across whole Trust, daily, weekly and monthly.

Utilise e-rostering to provide actual versus planned staff fill rates as required locally and nationally to inform the safer nursing care staffing agenda.

Review and update the safe staffing policy and rostering policy in line with Trust guidelines.

Maintain and develop knowledge of principles of service improvement, information technology and electronic rostering.

Manage budgets related to staffing and contractual obligations.

Support the development of business cases as required for enhancements and developments etc.

Job description

Job responsibilities

Provide Trust wide leadership to clinical teams in the on-going management, implementation and future development of electronic rostering.

Work with Associate Directors of Nursing to ensure Safe Care processes and systems are in place to monitor and ensure compliance with staffing / skill mix and acuity and dependency models.

Contribute to the six monthly nursing, midwifery and AHP establishment reviews.

Ensure that the RAG rating of staffing levels on Safe Care reflects professional judgement accurately and where necessary make recommendations for change.

Horizon scan developments related to safer staffing at a local, national and international level and share best practice.

Review methods and processes for assessing safe staffing on a day to day basis.

Maximise functionality of the non-medical e-rostering system as prioritised for the organisation.

Provide advice, support and oversight as the senior experienced registrant in relation to e-rostering across the organisation.

Identify and monitor key performance indicators around rostering practice.

Provide assurance reports around the non-medical safe staffing agenda and internal and external (mandatory) reporting requirements.

Act as the prime contact for the e-roster provider (non-medical).

Operationally lead the further on-going development and implementation of e-rostering integrating with other essential trust information systems and functions i.e. ESR/Nurse bank. This will include leading on the interpretation and implementation of technical requirements and trust policies for areas of responsibility.

Operationally lead on e-rostering upgrades and development.

Operationally lead and advise on changes in supporting the care groups to ensure that e-rostering templates in response to service change, revised staffing establishments and skill mix changes.

Contribute to internal/ external stakeholder meetings where appropriate to support safe staffing.

Contribute to the production of a range of reports as required.

Make formal and informal presentations to staff at all levels of the organisation from a variety of professional groups. This will involve presenting complex, sensitive or contentious information to a large group of staff.

Provide highly complex and highly contentious information, where developed persuasive, motivational, negotiating, training, empathic or re-assurance skills are required.

Contribute to the education and development of staff involved in e-rostering at all levels in the organisation, this will include planning, organising and delivering training in relation to e-rostering.

Provide on-going support to staff in their understanding and utilisation of electronic rosters enabling them to deliver effective rosters in their clinical area.

Provide facilitation training and support for staff to migrate to a position of real time electronic rosters.

Maintain information, education resources and records relating to training.

Improve efficiency and effectiveness of roster planning by supporting analysis of rosters, challenging rostering practice and supporting changes in systems of working.

Adapt and design the e-roster information system to meet the specifications of clinical areas.

Monitor progress and produce reports that reflect quality, safety and efficiency improvements obtained as a consequence of electronic rostering.

Perform regular audits of safer nursing care staffing levels using recognised tools (currently bi-annual) to inform decision making.

Responsible for analysis of safer nursing care audit data to support establishment reviews and daily safe staffing across whole Trust, daily, weekly and monthly.

Utilise e-rostering to provide actual versus planned staff fill rates as required locally and nationally to inform the safer nursing care staffing agenda.

Review and update the safe staffing policy and rostering policy in line with Trust guidelines.

Maintain and develop knowledge of principles of service improvement, information technology and electronic rostering.

Manage budgets related to staffing and contractual obligations.

Support the development of business cases as required for enhancements and developments etc.

Person Specification

Special Requirements

Essential

  • Able to travel across Trust sites to meet the requirements of the post

Qualifications

Essential

  • Educated to degree level in relevant subject

Desirable

  • Teaching qualification i.e. Post Graduate certificate in Education
  • Knowledge of NHS Performance Management Framework
  • Educated to / currently studying for Masters Degree in relevant subject

Special Skills & Knowledge

Essential

  • Expert knowledge of end user Electronic Rostering (relevant recent experience)
  • Detailed understanding of e-Rostering functionality
  • Experience of information system implementation and management
  • Knowledge of staff fill rates reporting requirements
  • Experience in leading staffing and patient acuity audit activity
  • Previous e-roster production experience
  • Ability to communicate well with people at all levels of the organisation and with differing levels of knowledge
  • Enthusiasm for IT and an interest in its role within Health Care
  • Ability to prioritise and deliver work of a high quality to tight timescales, and to manage conflicting priorities
  • Ability to remain calm under pressure
  • Able to give clear accurate advice
  • Excellent written, verbal communication and interpersonal skills
  • Effective negotiation and influencing skills utilising tact and persuasion
  • Well organised
  • Ability to be flexible and adapt to the needs of the service.

Desirable

  • Analytical skills
  • Report writing
  • Knowledge of issues which will influence future nursing & AHP workforce strategy and educational/training needs
  • Successful completion of Fundamentals of Safe Staffing E Learning or 2 day CNO Introduction to Safer Staffing module
  • Working knowledge and understanding of Developing Workforce Safeguards

Experience

Essential

  • Experience of electronic rostering and its implementation
  • Experience of successful achievement of competence at Band 7 level
  • Experience in problem solving, diagnosis, presentation, report writing, persuasion
  • Proven ability in identifying and realizing benefits of a project
  • Evidence of major change management within the area of work
  • Experience of managing staff
  • Budget management experience

Desirable

  • Experience of successful achievement of working towards National and Local NMAHP Workforce Strategy and support with workforce safeguarding processes

Statutory Registration

Essential

  • Registered Midwife / Nurse (Adult or Child) on part 1 of the NMC register
  • Valid UK NMC PIN
  • HCPC Registrant
Person Specification

Special Requirements

Essential

  • Able to travel across Trust sites to meet the requirements of the post

Qualifications

Essential

  • Educated to degree level in relevant subject

Desirable

  • Teaching qualification i.e. Post Graduate certificate in Education
  • Knowledge of NHS Performance Management Framework
  • Educated to / currently studying for Masters Degree in relevant subject

Special Skills & Knowledge

Essential

  • Expert knowledge of end user Electronic Rostering (relevant recent experience)
  • Detailed understanding of e-Rostering functionality
  • Experience of information system implementation and management
  • Knowledge of staff fill rates reporting requirements
  • Experience in leading staffing and patient acuity audit activity
  • Previous e-roster production experience
  • Ability to communicate well with people at all levels of the organisation and with differing levels of knowledge
  • Enthusiasm for IT and an interest in its role within Health Care
  • Ability to prioritise and deliver work of a high quality to tight timescales, and to manage conflicting priorities
  • Ability to remain calm under pressure
  • Able to give clear accurate advice
  • Excellent written, verbal communication and interpersonal skills
  • Effective negotiation and influencing skills utilising tact and persuasion
  • Well organised
  • Ability to be flexible and adapt to the needs of the service.

Desirable

  • Analytical skills
  • Report writing
  • Knowledge of issues which will influence future nursing & AHP workforce strategy and educational/training needs
  • Successful completion of Fundamentals of Safe Staffing E Learning or 2 day CNO Introduction to Safer Staffing module
  • Working knowledge and understanding of Developing Workforce Safeguards

Experience

Essential

  • Experience of electronic rostering and its implementation
  • Experience of successful achievement of competence at Band 7 level
  • Experience in problem solving, diagnosis, presentation, report writing, persuasion
  • Proven ability in identifying and realizing benefits of a project
  • Evidence of major change management within the area of work
  • Experience of managing staff
  • Budget management experience

Desirable

  • Experience of successful achievement of working towards National and Local NMAHP Workforce Strategy and support with workforce safeguarding processes

Statutory Registration

Essential

  • Registered Midwife / Nurse (Adult or Child) on part 1 of the NMC register
  • Valid UK NMC PIN
  • HCPC Registrant

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Associate Director of Nursing

Karen Harwood

Karen.harwood3@nhs.net

07425637909

Details

Date posted

16 October 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2526-0997-1

Job locations

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX


Supporting documents

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