Medical Secretary

Job summary

We are seeking a highly organised, reliable and motivated individual to join the rheumatology secretarial team in a full time administration role, working 34.5 hours a week. This role requires strong communication skills, attention to detail, and the ability to work independently in a fast paced environment.

The successful applicant will provide effective administration support to the rheumatology consultants, nursing staff and the wider clinical team. This includes managing documentation, supporting communication within and outside the trust, and ensuring accurate handling of patient information and correspondence.

This is a rewarding and varied role ideal for someone who thrives in a busy environment and is passionate about supporting high quality patient care through effective administration

Main duties of the job

The postholder will be responsible for a wide range of administrative duties, including, but not limited, to the following:

Supporting the day to day administrative functions of the department.

Maintaining an up to date understanding of department policies, procedures and protocols.

Applying knowledge of medical terminology in correspondence and record keeping.

Liaising professionally with patients, GP surgeries, hospitals, and other external agencies to support patient care and ensure effective communication.

Responding to telephone calls, managing calls, taking messages and resolving basic queries where appropriate.

Managing general office duties including, photocopying, emailing, and handling incoming and outgoing post.

Maintaining accurate patient records and ensuring all documentation is securely filed and properly updated in the clinical system.

Providing administrative cover for colleagues during periods of sickness or annual leave.

Handle medical records using the EPR system.

Provide high quality typing services using the Fluency system.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Darlington Memorial Hospital NHS Trust

Hollyhurst Road

Darlington

County Durham

DL3 6HX

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

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