County Durham & Darlington NHS Foundation Trust

Healthcare Assistant

The closing date is 30 September 2025

Job summary

An exciting opportunity has arisen for band 3 Health Care Assistant to join our Medical Same Day Emergency Care team. SDEC is a department whereby patients with some medical concerns can be assessed, diagnosed and discharged safely in the same day. We require a committed and reliable health care assistant to support this service. The service is fast faced, delivering high quality care to adult medical patients who have presented to the hospital as an emergency.

Your role will be to support the Registered Nurse provide care and you will be integral to the flow of patients through the department. In return we will provide any work specific training and you will be supported by the senior nursing team within the department.

As you will be expected to deal with staff, patients and relatives on a daily basis as well as recording routine clinical observations, the successful applicant will be able to demonstrate excellent communication skill both written and verbal. You will possess good organisational skills and be able to contribute to the development of flexible working arrangements within the team.

You will have the opportunity to work additional hours at times of service need.

Main duties of the job

To provide care to patients following instructions in the care plan, programme or pathway.

To demonstrate competence in the accurate recording of routine clinical observations.

To recognise abnormal recordings or signs of change in a patients condition and report changes to a registered nurse.

To assess patients level of dependence in meeting personal care needs and give appropriate assistance (includes hygiene, mobility, nutrition, elimination and comfort).

To assist patients to eat and drink in a sensitive and supportive manner.

To accurately record information on patient food charts and fluid balance charts, reporting concerns to a registered nurse.

To carry out clinical skills relevant to the ward/department and patient group (eg phlebotomy, ECG recording, simple dressings,cannulation).

To assist clinical team with data entry, filing and maintaining accurate documentation of care.

To assist in escorting, transferring and discharging patients, ensuring all property is packed and the bed area is prepared for the next patient.

To ensure treatment rooms and ward areas are adequately stocked and tidy.

To participate in clinical supervision.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

Full Job Descriptions can be found in the adverts supporting documents

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months)

Details

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,465 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9439-2526-0526

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Job description

Job responsibilities

To assist in the assessment of patients attending the department via ambulance and other routes.

To provide care to patients depending on their needs under the direction of the Qualified Nursing staff.

To demonstrate competence in the accurate recording of routine clinical observations.

To recognise abnormal recordings or signs of change in a patients condition and report changes to a registered nurse.

To assess patients level of dependence in meeting personal care needs and give appropriate assistance (includes hygiene, mobility, nutrition, elimination and comfort).

To assist patients to eat and drink in a sensitive and supportive manner.

To accurately record information on patient food charts and fluid balance charts, reporting concerns to a registered nurse.

To carry out clinical skills relevant to the ward/department and patient group (eg phlebotomy, ECG recording, simple dressings).

To assist clinical team with data entry, filing and maintaining accurate documentation of care.

To assist in escorting, transferring and discharging patients and the area is prepared for the next patient.

To ensure treatment rooms and ward areas are adequately stocked and tidy.

To ensure the non- clinical

To participate in clinical supervision.

To assist in resolving conflict by responding to concerns and complaints in a positive manner.

To attend mandatory and role specific training to the role

Job description

Job responsibilities

To assist in the assessment of patients attending the department via ambulance and other routes.

To provide care to patients depending on their needs under the direction of the Qualified Nursing staff.

To demonstrate competence in the accurate recording of routine clinical observations.

To recognise abnormal recordings or signs of change in a patients condition and report changes to a registered nurse.

To assess patients level of dependence in meeting personal care needs and give appropriate assistance (includes hygiene, mobility, nutrition, elimination and comfort).

To assist patients to eat and drink in a sensitive and supportive manner.

To accurately record information on patient food charts and fluid balance charts, reporting concerns to a registered nurse.

To carry out clinical skills relevant to the ward/department and patient group (eg phlebotomy, ECG recording, simple dressings).

To assist clinical team with data entry, filing and maintaining accurate documentation of care.

To assist in escorting, transferring and discharging patients and the area is prepared for the next patient.

To ensure treatment rooms and ward areas are adequately stocked and tidy.

To ensure the non- clinical

To participate in clinical supervision.

To assist in resolving conflict by responding to concerns and complaints in a positive manner.

To attend mandatory and role specific training to the role

Person Specification

Special Skills & Knowledge

Essential

  • Good verbal and written command of
  • English.
  • Ability to act upon own initiative.
  • Good communication skills.
  • Able to work under some pressure.
  • Ability to show leadership
  • Ability to plan own work.
  • Ability to work calmly under pressure.
  • Willing to take and record patient
  • observations.

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation

Special Requirements

Essential

  • Self-motivated and able to motivate others.
  • Excellent communication & interpersonal
  • skills.
  • Reflective practitioner.
  • Ability to work in a busy and varied work
  • environment and respond to change

Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance.

Personal Attributes

Essential

  • Good interpersonal skills.
  • Able to engage and build effective relationships at all levels.
  • Understanding of the role of HCSW.
  • Able to work as part of a team.
  • Knowledge and understanding of the need for confidentiality.

Experience

Essential

  • Computer skills.
  • Ability to learn new skills.

Desirable

  • Previous experience in caring for others.

Qualifications

Essential

  • Relevant NVQ Level 3 or equivalent relevant experience.
  • Care Certificate or willingness to complete within first 6 months of commencement in post.
  • GCSE equivalent in English and Mathematics.

Desirable

  • Short courses relevant to undertake patient and clinical care duties.
Person Specification

Special Skills & Knowledge

Essential

  • Good verbal and written command of
  • English.
  • Ability to act upon own initiative.
  • Good communication skills.
  • Able to work under some pressure.
  • Ability to show leadership
  • Ability to plan own work.
  • Ability to work calmly under pressure.
  • Willing to take and record patient
  • observations.

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation

Special Requirements

Essential

  • Self-motivated and able to motivate others.
  • Excellent communication & interpersonal
  • skills.
  • Reflective practitioner.
  • Ability to work in a busy and varied work
  • environment and respond to change

Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance.

Personal Attributes

Essential

  • Good interpersonal skills.
  • Able to engage and build effective relationships at all levels.
  • Understanding of the role of HCSW.
  • Able to work as part of a team.
  • Knowledge and understanding of the need for confidentiality.

Experience

Essential

  • Computer skills.
  • Ability to learn new skills.

Desirable

  • Previous experience in caring for others.

Qualifications

Essential

  • Relevant NVQ Level 3 or equivalent relevant experience.
  • Care Certificate or willingness to complete within first 6 months of commencement in post.
  • GCSE equivalent in English and Mathematics.

Desirable

  • Short courses relevant to undertake patient and clinical care duties.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Gillian Wade

gillianwade@nhs.net

01913332944

Details

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,465 to £26,598 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9439-2526-0526

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Supporting documents

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