Job summary
This is an exciting opportunity to contribute to the Health
Informatics team supporting the day to day activties as a Server Specialist, providing
system implementation, maintenance, monitoring and performance management of
Trust infrastructure to ensure optimum performance and availability.
The post holder will maintain the operational capability of
Trust IT infrastructure including physical and virtual server environments
together with providing BAU support for server applications in terms of third
level technician support and be willing to learn new and emerging technologies.
Liaising with other teams within the department as required
on technical issues, and with third party customer organisations.
Participate in the ICT on-call cover rotas as
necessary.
Main duties of the job
Implementation
and system management of IT Systems within the Trust
Support
the development of the Trusts strategic approach to IT infrastructure
Provide
and participate on 3rd line support cover for escalated IT support calls
Provide
hardware and software server support for Corporate/Business and Clinical IT
systems
Implementation
and ongoing development of the Virtual Desktop Infrastructure.
Act as an
interface between Infrastructure Support Team to diagnose and aid the resolution
Management
and support of disaster recovery and backup management procedures
Ensure
security patches and updates are installed across the IT Estate
Monitoring
of computer room and data centre facilities
Technical
project management and implementation of IT systems
Provide
expert professional and technical advice and consultancy
Ensure
that server hardware, operating systems and applications are repaired in a suitable
timescale and to a satisfactory standard.
Participate
in the out of hours oncall rota.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
Full Job Descriptions can be found in the adverts supporting documents
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have a minimum of two years
of experience working within the NHS as a HCA for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months)
Job description
Job responsibilities
Design, implementation and management of IT server
infrastructure within the Trust
Support the development of the Trusts strategic approach
to IT infrastructure
Maintain computer room and data centre facilities
Implementation and management of corporate, departmental
and clinical IT systems
Provide of 3rd line and Server Support
Support of departmental and non-clinical IT systems
support
Plan and manage the deployment of Trust wide projects
Support interfaces between the server team and
Infrastructure support team
Develop and implement standards, policies and procedures
for use with Health Informatics
Developments and management of business continuity
services and disaster recovery provision.
Where required, develop and plan for any changes to
requirements surrounding training, new work, changing practices etc.
Produce complex ad-hoc reports for all levels of Trust
staff and external suppliers, where necessary adapt or provide new methods of
interrogation and when requested provide an analysis at the required level.
Ensure that ICT system, equipment and network faults are
repaired in a suitable timescale and to a satisfactory standard.
Assist in the testing and development of ICT systems and
where necessary suggest new designs and solutions etc.
Technical project management and implementation of IT
systems
Provide expert professional and technical
advice and consultancy to all staff user base.
Job description
Job responsibilities
Design, implementation and management of IT server
infrastructure within the Trust
Support the development of the Trusts strategic approach
to IT infrastructure
Maintain computer room and data centre facilities
Implementation and management of corporate, departmental
and clinical IT systems
Provide of 3rd line and Server Support
Support of departmental and non-clinical IT systems
support
Plan and manage the deployment of Trust wide projects
Support interfaces between the server team and
Infrastructure support team
Develop and implement standards, policies and procedures
for use with Health Informatics
Developments and management of business continuity
services and disaster recovery provision.
Where required, develop and plan for any changes to
requirements surrounding training, new work, changing practices etc.
Produce complex ad-hoc reports for all levels of Trust
staff and external suppliers, where necessary adapt or provide new methods of
interrogation and when requested provide an analysis at the required level.
Ensure that ICT system, equipment and network faults are
repaired in a suitable timescale and to a satisfactory standard.
Assist in the testing and development of ICT systems and
where necessary suggest new designs and solutions etc.
Technical project management and implementation of IT
systems
Provide expert professional and technical
advice and consultancy to all staff user base.
Person Specification
Experience
Essential
- Experience in the provision of a complex
- datacentre and server environments, 3rd line support experience, using a number of different and interconnected technologies. Detailed knowledge of Microsoft Server technologies, including Active Directory, DNS, DHCP, Exchange and Certificate Management. Detailed knowledge of VMware environments and SAN technologies.
Desirable
- Specialist technical knowledge of
- best practice in the field of
- Information and Communications
- Technologies
Special Skills and Knowledge
Essential
- Knowledge and understanding of
- server hardware and software tools,
- including datacenter technologies.
- Experience in design installation and
- commissioning of highly complex data server systems.
Desirable
- Wide experience of health service operations and health informatics.
- Prince 2 Project management
- experience.
- Experienced in the use of highly
- complex analysis and test equipment
- and the interpretation of the outputs
- from this equipment.
Qualifications
Essential
- Educated to degree level or equivalent
- qualifications or experience in relevant
- subjects and fields, with at least 5 years
- supporting and managing ICT
- environments.
- Detailed technical knowledge of best
- practice in the field of Information and
- Communications Technologies.
Desirable
- Relevant industry standard
- qualifications.
- ITIL Awareness or certification.
Special Requirements
Essential
- Ability to travel between sites as required and participate in the team out of hours oncall rota.
Person Specification
Experience
Essential
- Experience in the provision of a complex
- datacentre and server environments, 3rd line support experience, using a number of different and interconnected technologies. Detailed knowledge of Microsoft Server technologies, including Active Directory, DNS, DHCP, Exchange and Certificate Management. Detailed knowledge of VMware environments and SAN technologies.
Desirable
- Specialist technical knowledge of
- best practice in the field of
- Information and Communications
- Technologies
Special Skills and Knowledge
Essential
- Knowledge and understanding of
- server hardware and software tools,
- including datacenter technologies.
- Experience in design installation and
- commissioning of highly complex data server systems.
Desirable
- Wide experience of health service operations and health informatics.
- Prince 2 Project management
- experience.
- Experienced in the use of highly
- complex analysis and test equipment
- and the interpretation of the outputs
- from this equipment.
Qualifications
Essential
- Educated to degree level or equivalent
- qualifications or experience in relevant
- subjects and fields, with at least 5 years
- supporting and managing ICT
- environments.
- Detailed technical knowledge of best
- practice in the field of Information and
- Communications Technologies.
Desirable
- Relevant industry standard
- qualifications.
- ITIL Awareness or certification.
Special Requirements
Essential
- Ability to travel between sites as required and participate in the team out of hours oncall rota.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
