County Durham & Darlington NHS Foundation Trust

Healthcare Assistant (B3)

The closing date is 21 July 2025

Job summary

If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post. We are unable to sponsor Healthcare Assistants without 2 years band 3 NHS experience.

If you are new to care you must complete a care certificate when you commence employment with CDDFT and be paid band 2 until completion.

Please note this advert will close when sufficient applications have been received.

The successful candidate will work as part of a Multi-professional team and under the direction of qualified health care staff who will be providing comprehensive, evidence based and patient focused sexual health care. This includes Contraception and Sexual Health (CaSH) Genito Urinary Medicine (GUM) and Chlamydia screening and related public health activites and intiatives. The role is blended and encompasses both IT, administrative and reception duties including booking lines and clinic adminstration. Alongside a clinical role including chaperoning, venepuncture and clinical support for the qualified staff members.

There may be a requirment to work across the Trust.

Main duties of the job

Administration and clinical preparation of clinics that may be based within a hospital or a community setting. Assisting with specimens ensuring they are documented correctly to proceed to the laboratory.

Ensuring that patients feel comfortable and relaxed prior to, and after clincal procedures. Supporting the team to conduct their clinical assessment and proceedures. The administrative element of the role will require using our Electronic Patient Record. This ensures that wherever the patient is seen their patient record will aways be available for the the staff at any venue.

All care and communications to patients their chaperones and other staff will be given in a non-judgmental manner.

Maintenance of strict patient confidentiality at all times.

This is a blended role that requires staff to be flexible within their remit of part clinical, part administrative. The hours are flexible and will include evenings. Sometimes there is a requirement to work weekends.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months).

Date posted

14 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,465 to £26,598 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9439-2526-0427

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW

Job description

Job responsibilities

The post holder is responsible for supporting both the nursing and medical staff in the care and treatment of patients attending sexual health services.

General housekeeping duties related to clinical examination rooms and laboratory areas.

Liaise with laboratory staff to request stock and results and process specimens.

Ensure appropriate labelling and storage and transportation of specimens.

After training as required, to undertake basic clinical observations/procedures as directed by doctor or nurse. Venepuncture after training and supervised practice.

Post treatment compliance and updating of partner details by telephone after training and supervised practice.

Undertake test and go with appropriate patients.

Conduct basic sexual health screening in outreach settings.

Job description

Job responsibilities

The post holder is responsible for supporting both the nursing and medical staff in the care and treatment of patients attending sexual health services.

General housekeeping duties related to clinical examination rooms and laboratory areas.

Liaise with laboratory staff to request stock and results and process specimens.

Ensure appropriate labelling and storage and transportation of specimens.

After training as required, to undertake basic clinical observations/procedures as directed by doctor or nurse. Venepuncture after training and supervised practice.

Post treatment compliance and updating of partner details by telephone after training and supervised practice.

Undertake test and go with appropriate patients.

Conduct basic sexual health screening in outreach settings.

Person Specification

Special Skills & Knowledge

Essential

Good verbal and written command of English.
Ability to act upon own initiative.
Good communication skills.
Able to work under some pressure.
Ability to show leadership
Ability to plan own work.
Ability to work calmly under pressure.
Willing to take and record patient observations.

Desirable

Knowledge of care and related procedures, clinical observations, relevant legislation.

Qualifications

Essential

Relevant NVQ Level 3 or equivalent relevant experience.
Care Certificate or willingness to complete within first 6 months of commencement in post.
GCSE equivalent in English and Mathematics.

Desirable

Short courses relevant to undertake patient and clinical care duties.

Experience

Essential

Computer skills.
Ability to learn new skills.

Desirable

Previous experience in caring for others.

Special Requirements

Essential

Self-motivated and able to motivate others.
Excellent communication & interpersonal
skills.
Reflective practitioner.
Ability to work in a busy and varied work environment and respond to change.

Desirable

Be able to offer pastoral care to mentors and students when providing feedback on performance.

Personal Attributes

Essential

Good interpersonal skills.
Able to engage and build effective relationships at all levels.
Understanding of the role of HCSW.
Able to work as part of a team.
Knowledge and understanding of the need for confidentiality.

Person Specification

Special Skills & Knowledge

Essential

Good verbal and written command of English.
Ability to act upon own initiative.
Good communication skills.
Able to work under some pressure.
Ability to show leadership
Ability to plan own work.
Ability to work calmly under pressure.
Willing to take and record patient observations.

Desirable

Knowledge of care and related procedures, clinical observations, relevant legislation.

Qualifications

Essential

Relevant NVQ Level 3 or equivalent relevant experience.
Care Certificate or willingness to complete within first 6 months of commencement in post.
GCSE equivalent in English and Mathematics.

Desirable

Short courses relevant to undertake patient and clinical care duties.

Experience

Essential

Computer skills.
Ability to learn new skills.

Desirable

Previous experience in caring for others.

Special Requirements

Essential

Self-motivated and able to motivate others.
Excellent communication & interpersonal
skills.
Reflective practitioner.
Ability to work in a busy and varied work environment and respond to change.

Desirable

Be able to offer pastoral care to mentors and students when providing feedback on performance.

Personal Attributes

Essential

Good interpersonal skills.
Able to engage and build effective relationships at all levels.
Understanding of the role of HCSW.
Able to work as part of a team.
Knowledge and understanding of the need for confidentiality.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW

Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)