Job summary
County
Durham and Darlington NHS Foundation Trust is one of the largest integrated
care providers in England, serving a population of around 600,000 people. We
are a high performing organization with a track record of success.
Radiology is a busy
department providing Xray, CT, MRI, Fluoroscopy, Medical Physics and Ultrasound
services for the Emergency department, Inpatients and Outpatients. We provide
24/7 diagnostic services to the hospital using high quality up-to-date
equipment.
We
have an exciting opportunity for an enthusiastic and dynamic team player to
join us as Admin Lead for Radiology. This position is ideally suited to someone
with a leadership background and knowledge of appointment based systems who
wants to advance their career in a busy and supportive workplace.
Main duties of the job
Based
in Radiology across CDDFT, the successful candidate will work closely with all
members of the administrative team, alongside clinical colleagues and senior
management within the department.
We are looking for someone
with experience of leading a team across a number of sites, has a strong
ability to respond to regularly changing priorities and the ability to work
effectively and efficiently, supervising admin colleagues and supporting the
wider healthcare team.
A candidate with excellent
interpersonal skills, dedication and the confidence to deal with a wide range
of matters with tact and diplomacy will thrive in this role. Previous
experience of leading a team and the ability to adapt to change while managing
and prioritising a heavy workload in a fast developing environment is
essential.
The sucessful candidate
will be required to liaise with and provide support to Consultant Radiologists,
maintaining accurate records, checking study leave requests and ensuring they
meet budgetary guidelines.
They
should be able to provide leadership management and development to the
admin/clerical staff within Radiology through regular appraisals.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have a minimum of two years
of experience working within the NHS as a HCA for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months).
Job description
Job responsibilities
Provide
first point of contact to support Admin Teams particularly when dealing with
difficult patients or providers.
Organisation and smooth
running of the admin and secretarial staff including dealing with unplanned
staff absences, planned absences and rotas using Healthroster and ESR.
Recruitment and selection
of staff, ensuring all documentation is complete to Trust requirements.
Conduct staff appraisals in
accordance with Trust Appraisal Scheme in order to promote staff development.
Engagement with
departmental Clinical Governance meetings, taking minutes and completing
agendas and ensure administrative representation at all meetings.
Responsible for ensuring
essential staff training is carried out as well as full training in departmental
procedures and practices.
Managing the administration
of the CRIS Radiology system, updating and amending letters and information
leaflets ensuring standardization across the Trust.
Validation of appointment
waiting times, ensuring patients target waiting times are met across all
modalities.
Updating departmental
Radiologist calendar regarding annual and study leave.
Producing weekly
Radiologists rota based on current job plans and skill specialities for Clinical
Director approval prior to disseminating information to relevant parties.
Checking outsourcing claims
to ensure work is completed outside of job planned activity, entering shifts
onto Circular Wave for Radiology Manager to approve.
Working closely with cancer
services, specialist nurses etc. ensuring patients are treated within the
prescribed time scales and reports available for MDT discussion.
Managing outstanding
unreported exams, chasing up Radiologists and external company to ensure no
reports are outstanding longer than 10 days.
Producing reporting
productivity information for Radiology Manager and Clinical Director when
required.
Undertaking role of
Information Asset Administrator to provide support for the control and
administration of information assets within their area/department (details
available on the Health Informatics web page).
Acting
as RA Agent supporting the NHS Care Records Service applications using
smartcards and appropriate access files.
Job description
Job responsibilities
Provide
first point of contact to support Admin Teams particularly when dealing with
difficult patients or providers.
Organisation and smooth
running of the admin and secretarial staff including dealing with unplanned
staff absences, planned absences and rotas using Healthroster and ESR.
Recruitment and selection
of staff, ensuring all documentation is complete to Trust requirements.
Conduct staff appraisals in
accordance with Trust Appraisal Scheme in order to promote staff development.
Engagement with
departmental Clinical Governance meetings, taking minutes and completing
agendas and ensure administrative representation at all meetings.
Responsible for ensuring
essential staff training is carried out as well as full training in departmental
procedures and practices.
Managing the administration
of the CRIS Radiology system, updating and amending letters and information
leaflets ensuring standardization across the Trust.
Validation of appointment
waiting times, ensuring patients target waiting times are met across all
modalities.
Updating departmental
Radiologist calendar regarding annual and study leave.
Producing weekly
Radiologists rota based on current job plans and skill specialities for Clinical
Director approval prior to disseminating information to relevant parties.
Checking outsourcing claims
to ensure work is completed outside of job planned activity, entering shifts
onto Circular Wave for Radiology Manager to approve.
Working closely with cancer
services, specialist nurses etc. ensuring patients are treated within the
prescribed time scales and reports available for MDT discussion.
Managing outstanding
unreported exams, chasing up Radiologists and external company to ensure no
reports are outstanding longer than 10 days.
Producing reporting
productivity information for Radiology Manager and Clinical Director when
required.
Undertaking role of
Information Asset Administrator to provide support for the control and
administration of information assets within their area/department (details
available on the Health Informatics web page).
Acting
as RA Agent supporting the NHS Care Records Service applications using
smartcards and appropriate access files.
Person Specification
Experience
Essential
- Experience in managing staff / team.
- Experience dealing with the general public and the ability to solve problems.
Desirable
- Previous experience working within the NHS and/or a Radiology Department.
- Experience in managing staff and leadership responsibilities such as managing rotas, absence, 121s and appraisals.
Special Requirements
Essential
- Ability to lead and work with the team to support the service whilst ensuring targets are met.
- Good IT knowledge including Word, Excel and Outlook.
- Ability to travel across sites including, Durham, Bishop and Darlington hospitals.
Desirable
- Knowledge of Data Protection and Caldicott Principles, understanding the requirement to maintain confidentiality.
Special Skills & Knowledge
Essential
- Friendly, approachable and committed to providing quality patient care.
- Ability to supervise a team on a daily basis, being the first point of contact for queries.
- Ability to use own intitiative to resolve routine queries, in line with departmental procedures.
- Ability to prioritise workload and work under pressure in a busy department.
- Effective interpersonal skills and ability to communicate accurately both verbally and in writing with a wide range of people.
- Flexible approach to work and adaptable to change.
Desirable
- Knowledge of NHS procedures.
- Knowledge of Radiology systems.
Qualifications
Essential
- Good standard of general education, minimum of 3 GCSE's or equivalent at Grade C or above, including English. Or, equivalent experience suitable for role.
Desirable
- NVQ Level 3 or equivalent in Administration (or working towards) or equivalent knowledge / experience.
Person Specification
Experience
Essential
- Experience in managing staff / team.
- Experience dealing with the general public and the ability to solve problems.
Desirable
- Previous experience working within the NHS and/or a Radiology Department.
- Experience in managing staff and leadership responsibilities such as managing rotas, absence, 121s and appraisals.
Special Requirements
Essential
- Ability to lead and work with the team to support the service whilst ensuring targets are met.
- Good IT knowledge including Word, Excel and Outlook.
- Ability to travel across sites including, Durham, Bishop and Darlington hospitals.
Desirable
- Knowledge of Data Protection and Caldicott Principles, understanding the requirement to maintain confidentiality.
Special Skills & Knowledge
Essential
- Friendly, approachable and committed to providing quality patient care.
- Ability to supervise a team on a daily basis, being the first point of contact for queries.
- Ability to use own intitiative to resolve routine queries, in line with departmental procedures.
- Ability to prioritise workload and work under pressure in a busy department.
- Effective interpersonal skills and ability to communicate accurately both verbally and in writing with a wide range of people.
- Flexible approach to work and adaptable to change.
Desirable
- Knowledge of NHS procedures.
- Knowledge of Radiology systems.
Qualifications
Essential
- Good standard of general education, minimum of 3 GCSE's or equivalent at Grade C or above, including English. Or, equivalent experience suitable for role.
Desirable
- NVQ Level 3 or equivalent in Administration (or working towards) or equivalent knowledge / experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
