Job summary
If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post. We are unable to sponsor Healthcare Assistants without having been employed for 2 years as a band 3 HCA within the NHS.
If you are new to care you must complete a care certificate when you commence employment with CDDFT and be paid on Annex 21 arrangements (£24465) until completion.
Please note this advert will close when sufficient applications have been received.
An
exciting opportunity has arisen for a Health Care Support Worker to work within
a well established team on the General Outpatient Department at Bishop Auckland
Hospital.The role involves supporting a
range of Outpatient Clinics run on the department which include a variety of
medical, surgical and specialist clinics as required.
We are looking for a
positive, enthusiastic, self-motivated and highly organised indvidual to fill
this role and contribute to ongoing service development.
This is a patient facing
role and we would expect candidates to have excellent communication skills and experience
in Healthcare delivery, as well as having a range of clinical skills which
would be transferrable to the service.
Main duties of the job
The post holder will assist the qualified
nursing staff in providing a high quality, comprehensive and compassionate
nursing service to all patients and users accessing the service. The post holder will ensure a high standard
of patient care is maintained in a clean and safe environment which promotes
dignity, privacy and respect.
Under appropriate
supervision (direct or indirect), the post-holder will assist in the delivery
of care planned and assessed by the Registered Nurse, including providing
clinical care and performing a range of diagnostic tests and other extended
skills.
The post holder will
contribute to the service by working under the supervision of the qualified
nursing team in activities and tasks in providing high quality, compassionate
care. They will undertake delegated tasks,
plan and prioritise own delegated work tasks and have an awareness of normal
parameters concerning patient wellbeing and report that which is out of normal
parameters to the registered professional.
The
post holder will assist in the delivery of core programs of clinical care and
participate in service improvement and development initiatives. Work within a
multi- disciplinary framework
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have been employed for 2 years within the NHS as a band 3 HCA for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months).
Job description
Job responsibilities
The
post holder must have effective communication skills and understand the
importance of timely communication.
Establish and maintain good
working relationships within a multi-disciplinary team.
Good organizational, time
management and problem solving skills
Ability to work effectively
within a team and under minimal supervision, as part of the multi-disciplinary
team.
Able to demonstrate
empathy, sensitivity and compassion towards patients, putting patients at the
center of our thinking.
Able to identify, report
and seek advice in a situation of risk.
After appropriate training
and competency assessment, the post holder will be expected to perform area
specific clinical competencies in line with core standards under the direction
of a registered professional.
Assist with patient
assessment such as taking and recording physiological observations reporting
immediately any changes in the patients condition to a registered
professional.
Assist in treatment /
activities for the patient which may involve accompanying / escorting patients
outside the ward environment.
Access computerised records
to retrieve personal information, locate and trace medical notes, order bloods
etc.
Contribute to clear concise
patient records and documentation adhering to national standards and trust
policies and procedures.
Contribute to a safe and
clean working environment and ensure the clinical area is prepared and
maintained as appropriate and in line with the Trust Infection Prevention and
Health and Safety Policies.
To assist with the
monitoring of equipment and stock as required.
Act in a manner which
illustrates respect for privacy, dignity, equality & diversity and
confidentiality, and demonstrate excellent customer care.
Ability to undertake
appropriate training for required clinical activities, according to workplace
area.
Maintain personal and
professional development to meet the changing demands of the role, and
participate in training activities.
Ensure all mandatory
training is undertaken in line with Trust policy.
The post holder will be
expected to undertake shift work and work a range of shifts including bank
holidays, nights and weekends.
To
undertake any other duties that would be a reasonable expectation of the role.
Job description
Job responsibilities
The
post holder must have effective communication skills and understand the
importance of timely communication.
Establish and maintain good
working relationships within a multi-disciplinary team.
Good organizational, time
management and problem solving skills
Ability to work effectively
within a team and under minimal supervision, as part of the multi-disciplinary
team.
Able to demonstrate
empathy, sensitivity and compassion towards patients, putting patients at the
center of our thinking.
Able to identify, report
and seek advice in a situation of risk.
After appropriate training
and competency assessment, the post holder will be expected to perform area
specific clinical competencies in line with core standards under the direction
of a registered professional.
Assist with patient
assessment such as taking and recording physiological observations reporting
immediately any changes in the patients condition to a registered
professional.
Assist in treatment /
activities for the patient which may involve accompanying / escorting patients
outside the ward environment.
Access computerised records
to retrieve personal information, locate and trace medical notes, order bloods
etc.
Contribute to clear concise
patient records and documentation adhering to national standards and trust
policies and procedures.
Contribute to a safe and
clean working environment and ensure the clinical area is prepared and
maintained as appropriate and in line with the Trust Infection Prevention and
Health and Safety Policies.
To assist with the
monitoring of equipment and stock as required.
Act in a manner which
illustrates respect for privacy, dignity, equality & diversity and
confidentiality, and demonstrate excellent customer care.
Ability to undertake
appropriate training for required clinical activities, according to workplace
area.
Maintain personal and
professional development to meet the changing demands of the role, and
participate in training activities.
Ensure all mandatory
training is undertaken in line with Trust policy.
The post holder will be
expected to undertake shift work and work a range of shifts including bank
holidays, nights and weekends.
To
undertake any other duties that would be a reasonable expectation of the role.
Person Specification
Qualifications
Essential
- Relevant NVQ Level 3 or equivalent relevant experience.
- Care Certificate or willingness to complete within first 6 months of commencement in post.
- GCSE equivalent in English and Mathematics.
Desirable
- Short courses relevant to undertake patient and clinical care duties.
Special Skills & Knowledge
Essential
- Good interpersonal skills.
- Able to engage and build effective relationships at all levels.
- Understanding of the role of HCSW.
- Able to work as part of a team.
- Knowledge and understanding of the need for confidentiality.
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation.
Special Requirements
Essential
- Self-motivated and able to motivate others.
- Excellent communication & interpersonal skills.
- Reflective practitioner.
- Ability to work in a busy and varied work environment and respond to change.
Desirable
- Be able to offer pastoral care to mentors and students when providing feedback on performance.
Experience
Essential
- Computer skills.
- Ability to learn new skills.
Desirable
- Previous experience in caring for others.
- Previous experience working in the NHS.
- Previous experience working in an Outpatient setting.
Person Specification
Qualifications
Essential
- Relevant NVQ Level 3 or equivalent relevant experience.
- Care Certificate or willingness to complete within first 6 months of commencement in post.
- GCSE equivalent in English and Mathematics.
Desirable
- Short courses relevant to undertake patient and clinical care duties.
Special Skills & Knowledge
Essential
- Good interpersonal skills.
- Able to engage and build effective relationships at all levels.
- Understanding of the role of HCSW.
- Able to work as part of a team.
- Knowledge and understanding of the need for confidentiality.
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation.
Special Requirements
Essential
- Self-motivated and able to motivate others.
- Excellent communication & interpersonal skills.
- Reflective practitioner.
- Ability to work in a busy and varied work environment and respond to change.
Desirable
- Be able to offer pastoral care to mentors and students when providing feedback on performance.
Experience
Essential
- Computer skills.
- Ability to learn new skills.
Desirable
- Previous experience in caring for others.
- Previous experience working in the NHS.
- Previous experience working in an Outpatient setting.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Bishop Auckland General Hospital
Cockton Hill Road
Bishop Auckland
County Durham
DL14 6AD
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
