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County Durham & Darlington NHS Foundation Trust

Business Support Officer

The closing date is 04 July 2025

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Job summary

We are looking for a business support officer to work with our community nursing team based at a Meadowfield clinic in the Meadowfield area of Durham

Main duties of the job

Sucessful applicants will be required to provide support to the community nursing team and will be a valued member of the team, you will provide administrative support to a team of community nurses duties will also include ordering of supplies for the nursing teams as well as converting referrals for the team within system One

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

Full Job Descriptions can be found in the adverts supporting documents

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months)

Details

Date posted

20 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2526-0341

Job locations

Meadowfield Clinic

1 Frederick Street South

Meadowfield

Durham

DH7 8LZ


Job description

Job responsibilities

The sucessful applicant will be required to function as a business support officer accepting electronici referrals into the team, ensureing there are suffiicient supplies to enable the nurses to provide care to patients. Duties will include anwering the phone, learning how to navigate the electronic system the teams use, filing and scanning of documents.

Job description

Job responsibilities

The sucessful applicant will be required to function as a business support officer accepting electronici referrals into the team, ensureing there are suffiicient supplies to enable the nurses to provide care to patients. Duties will include anwering the phone, learning how to navigate the electronic system the teams use, filing and scanning of documents.

Person Specification

Experience

Desirable

  • Previous experience in a similar role
  • Knowledge of Systm One and Cardea

Special Skills and Knowledge

Desirable

  • Able to use own initiative appropriately
  • Training list identified is not exhaustive and amendments can be make dependent on individual needs

Qualifications

Essential

  • Maths and English GCSE/equivalent & NVQ 3/ equivalent knowledge or experience
  • Excellent Computer Skills

Desirable

  • An understanding of County Durham and Darlington NHS Foundation Trust, its culture, strategic direction, achievements and NHS standing

Special Requirements

Essential

  • Ability to communicate clearly and effectively Able to work as part of team Able to work with minimal supervision
  • Able to maintain Confidentiality
Person Specification

Experience

Desirable

  • Previous experience in a similar role
  • Knowledge of Systm One and Cardea

Special Skills and Knowledge

Desirable

  • Able to use own initiative appropriately
  • Training list identified is not exhaustive and amendments can be make dependent on individual needs

Qualifications

Essential

  • Maths and English GCSE/equivalent & NVQ 3/ equivalent knowledge or experience
  • Excellent Computer Skills

Desirable

  • An understanding of County Durham and Darlington NHS Foundation Trust, its culture, strategic direction, achievements and NHS standing

Special Requirements

Essential

  • Ability to communicate clearly and effectively Able to work as part of team Able to work with minimal supervision
  • Able to maintain Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Meadowfield Clinic

1 Frederick Street South

Meadowfield

Durham

DH7 8LZ


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Meadowfield Clinic

1 Frederick Street South

Meadowfield

Durham

DH7 8LZ


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Winnie Liu

winnieliu@nhs.net

07971895181

Details

Date posted

20 June 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2526-0341

Job locations

Meadowfield Clinic

1 Frederick Street South

Meadowfield

Durham

DH7 8LZ


Supporting documents

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