Job summary
An exciting opportunity has arisen for a Pathology Systems
Manager, with great interpersonal skills and a strong commitment to team
working to join the Health Informatics team, delivering outstanding service for
County Durham and Darlington NHS Foundation Trust.
The primary focus of the role will be the support,
configuration and maintenance of the Trust's core Pathology systems, providing
a high quality service built on your foundations as an experienced IM&T
professional.
Furthermore, your role is critical to the implementation
of the Digital Strategy within the Trust's Pathology service, as the subject
matter expert delivering complex programmes and the provision of high quality
support
Main duties of the job
The post holder will be expected
to lead a small team to comprehensively manage the Trusts core Pathology
laboratory systems in line with Trust policies and procedures as well as
providing support to any other secondary systems as requested.
The role is key in strategic
planning, implementation and technical development/configuration of the Core
Systems and Services, providing specialist advice and guidance for the
Pathology specialty and other users including General Practitioners and other
Trusts.
The post holder will work within
and promote Health Informatics working practices following ITIL best practice
will be ensuring configuration and administration. They will ensure Core
Systems are operating in a secure and compliant environment warranting disaster
recovery plans exist and are tested.
The post holder will provide line management to
a team of support staff
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
Full Job Descriptions can be found in the adverts supporting documents
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have a minimum of two years
of experience working within the NHS as a HCA for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months)
Job description
Job responsibilities
To support proactive system
monitoring and management to ensure that core Pathology systems are functioning
correctly, take appropriate remedial action where not the case, analyse
patterns and raise incidents/concerns with Health Informatics colleagues or
System Suppliers as required ensuring any corrective actions are applied and
tested according to best practice (ITIL) procedures. This would include regular
conversations with laboratory staff/management to understand systems
performance.
To be responsible
for the management of a secure suite of Pathology systems, compliant with Trust
policies and procedures
To contribute to the production and maintenance of
technical documentation and operational procedures.
To ensure that the minimum downtime results from system
failure, taking personal responsibility for ensuring action is taken as soon as
is practically possible.
To work with colleagues to proactively
maintain system infrastructure in a secure and non-vulnerable state, assessing
risk, designing Disaster Recovery plans and periodically scenario testing to
provide assurance to the service and Trust.
Support of service modernisation through the implementation of technology.
The role will provide advice to executive bodies, the service and wider Trust
groups on Pathology IT issues and future strategies based on changing
technologies and legislation or guidelines; ensuring that digital solutions
continue to meet user and stakeholder needs, ensuring minimal clinical risk to
patients
To design and development ad-hoc and periodic reporting using recognised
reporting tool
To provide line management, including appraisal and
development planning, to a small team assisting you in the delivery of
Pathology System Management
Job description
Job responsibilities
To support proactive system
monitoring and management to ensure that core Pathology systems are functioning
correctly, take appropriate remedial action where not the case, analyse
patterns and raise incidents/concerns with Health Informatics colleagues or
System Suppliers as required ensuring any corrective actions are applied and
tested according to best practice (ITIL) procedures. This would include regular
conversations with laboratory staff/management to understand systems
performance.
To be responsible
for the management of a secure suite of Pathology systems, compliant with Trust
policies and procedures
To contribute to the production and maintenance of
technical documentation and operational procedures.
To ensure that the minimum downtime results from system
failure, taking personal responsibility for ensuring action is taken as soon as
is practically possible.
To work with colleagues to proactively
maintain system infrastructure in a secure and non-vulnerable state, assessing
risk, designing Disaster Recovery plans and periodically scenario testing to
provide assurance to the service and Trust.
Support of service modernisation through the implementation of technology.
The role will provide advice to executive bodies, the service and wider Trust
groups on Pathology IT issues and future strategies based on changing
technologies and legislation or guidelines; ensuring that digital solutions
continue to meet user and stakeholder needs, ensuring minimal clinical risk to
patients
To design and development ad-hoc and periodic reporting using recognised
reporting tool
To provide line management, including appraisal and
development planning, to a small team assisting you in the delivery of
Pathology System Management
Person Specification
Special Skills and Knowledge
Essential
- Ability to communicate effectively, politely and with courtesy, both verbally and in writing, with staff in a range of positions.
- Ability to work under pressure and to agreed deadlines.
- Knowledge of Information Governance/Data Protection/Caldicott.
- Demonstrate alignment with the values and beliefs of the Trust.
- Ability to lead and work within a team, being adaptable and flexible across working hours when required.
- Reliable, responsible and organised.
- Effective user of MS Office applications, particularly Outlook, Teams, Word and Excel.
Special Requirements
Essential
- Commitment to developing own expertise.
- To keep up to date with current clinical and technical advances and relevant management practices; to be advised of same by peers and more senior clinicians within the Trust.
- Able to travel independently between Trust sites.
Qualifications
Essential
- Educated to degree level or equivalent experience.
- ITIL Foundation qualification or equivalent relevant experience.
Desirable
- Qualification in Biomedical Science or Information Technology.
- Prince2/MSP qualified.
- Evidence of Continued Professional Development.
Experience
Essential
- Management of systems in an integrated environment.
- Extensive experience of problem identification, resolution and end user support.
- Line management experience - including leading, motivating and developing others.
- Experience of developing, maintaining and testing Disaster Recovery plans.
Desirable
- Management of clinical systems ideally in a Pathology or clinical environment.
- Experience of report development and maintenance, in particular using Business Objects
Person Specification
Special Skills and Knowledge
Essential
- Ability to communicate effectively, politely and with courtesy, both verbally and in writing, with staff in a range of positions.
- Ability to work under pressure and to agreed deadlines.
- Knowledge of Information Governance/Data Protection/Caldicott.
- Demonstrate alignment with the values and beliefs of the Trust.
- Ability to lead and work within a team, being adaptable and flexible across working hours when required.
- Reliable, responsible and organised.
- Effective user of MS Office applications, particularly Outlook, Teams, Word and Excel.
Special Requirements
Essential
- Commitment to developing own expertise.
- To keep up to date with current clinical and technical advances and relevant management practices; to be advised of same by peers and more senior clinicians within the Trust.
- Able to travel independently between Trust sites.
Qualifications
Essential
- Educated to degree level or equivalent experience.
- ITIL Foundation qualification or equivalent relevant experience.
Desirable
- Qualification in Biomedical Science or Information Technology.
- Prince2/MSP qualified.
- Evidence of Continued Professional Development.
Experience
Essential
- Management of systems in an integrated environment.
- Extensive experience of problem identification, resolution and end user support.
- Line management experience - including leading, motivating and developing others.
- Experience of developing, maintaining and testing Disaster Recovery plans.
Desirable
- Management of clinical systems ideally in a Pathology or clinical environment.
- Experience of report development and maintenance, in particular using Business Objects
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
