Job summary
Following
service relocation and service improvement projects CDDFT Wheelchair Services
are recruiting a wheelchair therapy assistant / Stock Controller (Band 3).
We are looking for a
positive, enthusiastic, dynamic and highly organised individual to fill this
role and contribute to the ongoing development of this service.
The role will be based at
the Wheelchair Services Department within Sedgefield Community Hospital, you
will work Monday - Friday 08:30-16:30.
Elements of the role will
be patient facing, therefore you must be able to communicate confidently and
professionally with our services users, their families and carers.
This role is part of CDDFT
community services therefore you must be able to travel independently between
trust sites and to patient properties, transporting items of equipment where
required.
If you would like to find
out more about this role please contact Sally Irvine (Wheelchair Services
Clinical Team Lead) on 07803150527 or email sally.irvine@nhs.net
Please
note certificates for all essential qualifications must be provided at
interview.
Main duties of the job
The
County Durham and Darlington Wheelchair and Specialist Seating Service provides
specialised assessment and provision of equipment for adults and children with
mobility, postural and pressure care needs.
The post holder will be
responsible for providing an effective and efficient materials/stock management
service. This includes the responsibility for replenishing products and the
accurate receipting and onward transmission of all goods received. To promote
and maintain a cost effective, responsive service in line with the trust
policies and procedures.
The post holder will be
responsible for the organisation and safe storage of all stock, enabling timely
access to stock as required. They will be responsible for ensuring that all
health and safety and infection coltrol standards are met, including the timely
and correct disposal of waste and any returned items.
The
post holder will have excellent customer service skills as they will be
responsible for liaising with service users, their families and other
professionals, at times provide direct
care including hadovers of basic equipment and supporting clinicians in clinics
and on community visits.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.
Full Job Descriptions can be found in the adverts supporting documents.
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success.
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have a minimum of two years
of experience working within the NHS as a HCA for the Trust to consider
sponsorship (we will only consider sponsorship if you meet this criteria and
have a current visa expiring within 3 months).
Job description
Job responsibilities
Accurate
counting of stock products within the department.
Putting stock away
accurately and tidily in correct locations.
Disposing of packaging and
waste in a timely manner and as per trust guidelines.
Assembling and labelling
stock, ensuring it is accessible and rotated/organised according to planned
handover appointments.
Responsible for the
maintenance of records associated with the service.
Responsible for assisting
with department reviews to advise on optimum stock quantity levels.
Taking action to highlight
delivery discrepancies, identifying errors and contacting suppliers for a
resolution, liaising with prescribing clinician where necessary.
Alerting clinicians and
central appointment team when all items for a service user have arrived to
enable handover appointment to be scheduled in a timely manner.
Where email communications
are received to notify team that original products ordered cannot be delivered.
Liaise with Clinicians to identify alternatives and progress orders as quickly
as possible.
Plans and organises
workload to ensure deliveries are put away quickly avoiding possible Health
& Safety issues within departments.
Responsible for the
sourcing and ordering of departmental products from multiple sources on varying
delivery lead times.
Understands the role of
procurement services, reviews procurement reports and contacts suppliers for
updates on deliveries if unexpected delays have been identified.
Responsible for completing
basic handovers of equipment and adjustments/alterations, within clinic and in
patients homes as requested by senior clinical staff.
Works jointly with
clinicians where a second person is required to facilitate safe manual handling
and for lone worker requirements.
Monitor and maintain
overview of all items on order, following up with suppliers if there appears to
be unexpected delays, escalating concerns about delays to service lead and
contacting patients to update them and provide explanation.
Participate in audits and
stock takes as and when requested.
Clinical records to be
updated following contact with patient, families, relatives carers and liaison
with other professionals specific to patients, along with details and updates
regarding patient specific orders and equipment.
Achieve team and individual
agreed targets and objectives.
Responsible for
contributing to the induction of new staff explaining department processes in
their area of work.
Monitors and reviews stock
items stored for one stop shop, requests draw down of consignment stock to
ensure appropriate selection of products are available for direct issue.
Arranges timely collection
of returns and equipment not required,
Provides advice and support
to patients, carers, relatives who wish to return items, request repairs or
replacement items.
Frequent exposure to dirty
linen, clinical waste bags, samples, unpleasantaromas.
Providing cover (along with
teams administrative colleagues) to ensure goods delivered are receipted on the
electronic purchase order system in accordance with individual Trusts procedures
and policies allowing payment of invoices. Accurate receipting results in
reduction of invoice queries. Any invoice queries received should be dealt with
promptly ensuring payment to suppliers and avoiding risk of accounts being
placed on hold.
Responsible for returning
goods to suppliers in accordance with individual Trusts procedures.
Plans workload to ensure
all deliveries are receipted promptly and that urgent / priority deliveries are
actioned immediately.
Maintains office records.
Responsible
for maintaining clean, tidy and safe working environments with all products
stored avoiding accidents to persons or goods.
Job description
Job responsibilities
Accurate
counting of stock products within the department.
Putting stock away
accurately and tidily in correct locations.
Disposing of packaging and
waste in a timely manner and as per trust guidelines.
Assembling and labelling
stock, ensuring it is accessible and rotated/organised according to planned
handover appointments.
Responsible for the
maintenance of records associated with the service.
Responsible for assisting
with department reviews to advise on optimum stock quantity levels.
Taking action to highlight
delivery discrepancies, identifying errors and contacting suppliers for a
resolution, liaising with prescribing clinician where necessary.
Alerting clinicians and
central appointment team when all items for a service user have arrived to
enable handover appointment to be scheduled in a timely manner.
Where email communications
are received to notify team that original products ordered cannot be delivered.
Liaise with Clinicians to identify alternatives and progress orders as quickly
as possible.
Plans and organises
workload to ensure deliveries are put away quickly avoiding possible Health
& Safety issues within departments.
Responsible for the
sourcing and ordering of departmental products from multiple sources on varying
delivery lead times.
Understands the role of
procurement services, reviews procurement reports and contacts suppliers for
updates on deliveries if unexpected delays have been identified.
Responsible for completing
basic handovers of equipment and adjustments/alterations, within clinic and in
patients homes as requested by senior clinical staff.
Works jointly with
clinicians where a second person is required to facilitate safe manual handling
and for lone worker requirements.
Monitor and maintain
overview of all items on order, following up with suppliers if there appears to
be unexpected delays, escalating concerns about delays to service lead and
contacting patients to update them and provide explanation.
Participate in audits and
stock takes as and when requested.
Clinical records to be
updated following contact with patient, families, relatives carers and liaison
with other professionals specific to patients, along with details and updates
regarding patient specific orders and equipment.
Achieve team and individual
agreed targets and objectives.
Responsible for
contributing to the induction of new staff explaining department processes in
their area of work.
Monitors and reviews stock
items stored for one stop shop, requests draw down of consignment stock to
ensure appropriate selection of products are available for direct issue.
Arranges timely collection
of returns and equipment not required,
Provides advice and support
to patients, carers, relatives who wish to return items, request repairs or
replacement items.
Frequent exposure to dirty
linen, clinical waste bags, samples, unpleasantaromas.
Providing cover (along with
teams administrative colleagues) to ensure goods delivered are receipted on the
electronic purchase order system in accordance with individual Trusts procedures
and policies allowing payment of invoices. Accurate receipting results in
reduction of invoice queries. Any invoice queries received should be dealt with
promptly ensuring payment to suppliers and avoiding risk of accounts being
placed on hold.
Responsible for returning
goods to suppliers in accordance with individual Trusts procedures.
Plans workload to ensure
all deliveries are receipted promptly and that urgent / priority deliveries are
actioned immediately.
Maintains office records.
Responsible
for maintaining clean, tidy and safe working environments with all products
stored avoiding accidents to persons or goods.
Person Specification
Experience
Essential
- Experience in a customer services industry.
- Experience of managing stock.
- Experience of prioritising own workload independently.
Desirable
- Experience of working with children and adults with physical, mental health and learning disabilities.
- Experience of using electronic patient records.
Special Skills & Knowledge
Essential
- Exceptional IT skills, including the use of spreadsheets and online ordering systems, email communications.
- Data Entry skills.
- Exceptional communication, organisation, problem solving and motivation skills.
Desirable
- Knowledge of purchasing and supply activities.
- Trust SFIs (Standing Financial Instuctions), Procurement Legislation and Law.
- Experience of electronic Purchase Order / Purchase to Pay systems.
Qualifications
Essential
- NVQ Level 3 or equivalent experience.
- Minimum of 4 GCSE's grades A-C including Maths and English (or Equivalent qualification).
- Must be able to produce all certificates at interview.
Special Requirements
Essential
- Good manual dexterity & grip strength, with the ability to use tools to preform essential assembly and adjustment of equipment.
- Commitment to client-centred, non-discriminatory practice.
- Commitment to lifelong learning.
- Ability to travel independently across the county (including clinics and home visits).
- Ability to carry out moderate to intense physical effort throughout the working day (including manual handling of Patients and inanimate objects), and to work within an environment with competing demands.
Person Specification
Experience
Essential
- Experience in a customer services industry.
- Experience of managing stock.
- Experience of prioritising own workload independently.
Desirable
- Experience of working with children and adults with physical, mental health and learning disabilities.
- Experience of using electronic patient records.
Special Skills & Knowledge
Essential
- Exceptional IT skills, including the use of spreadsheets and online ordering systems, email communications.
- Data Entry skills.
- Exceptional communication, organisation, problem solving and motivation skills.
Desirable
- Knowledge of purchasing and supply activities.
- Trust SFIs (Standing Financial Instuctions), Procurement Legislation and Law.
- Experience of electronic Purchase Order / Purchase to Pay systems.
Qualifications
Essential
- NVQ Level 3 or equivalent experience.
- Minimum of 4 GCSE's grades A-C including Maths and English (or Equivalent qualification).
- Must be able to produce all certificates at interview.
Special Requirements
Essential
- Good manual dexterity & grip strength, with the ability to use tools to preform essential assembly and adjustment of equipment.
- Commitment to client-centred, non-discriminatory practice.
- Commitment to lifelong learning.
- Ability to travel independently across the county (including clinics and home visits).
- Ability to carry out moderate to intense physical effort throughout the working day (including manual handling of Patients and inanimate objects), and to work within an environment with competing demands.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Sedgefield Community Hospital
Salters Lane
Sedgefield
Stockton-on-tees
Cleveland
TS21 3EE
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
