Job summary
We
have an opportunity within our Emergency Department Team for a Health Care
Assistant role. You will be responsible for delivering care for a range of
patients presenting with varied complaints under the direction of the qualified
nurse. Ideally You will have some
experience in the acute setting
Main duties of the job
The HCA role is responsible for the delivery of care to
patients in the Emergency Department setting.
Stocking and cleaning of department, working within the
multidisciplinary team. Ability to follow instructions but also ability to use
own initiative in the delivery of patient care
The post holder will support the clinical team in providing
quality care to patients acting under the direction of a registered nurse.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
To assist in the assessment of patients attending the
department via ambulance and other routes.
To provide care to patients depending on their needs under
the direction of the Qualified Nursing staff.
To demonstrate competence in the accurate recording of
routine clinical observations.
To recognise abnormal recordings or signs of change in a
patients condition and report changes to a registered nurse.
To assess patients level of dependence in meeting personal
care needs and give appropriate assistance (includes hygiene, mobility,
nutrition, elimination and comfort).
To assist patients to eat and drink in a sensitive and
supportive manner.
To accurately record information on patient food charts and
fluid balance charts, reporting concerns to a registered nurse.
To carry out clinical skills relevant to the ward/department
and patient group (eg phlebotomy, ECG recording, simple dressings).
To assist clinical team with data entry, filing and
maintaining accurate documentation of care.
To assist in escorting, transferring and discharging
patients and the area is prepared for the next patient.
To ensure treatment rooms and ward areas are adequately
stocked and tidy.
To ensure the non- clinical
To participate in clinical supervision.
To assist in resolving conflict by responding to concerns
and complaints in a positive manner.
To attend mandatory and role specific training
to the role
Job description
Job responsibilities
To assist in the assessment of patients attending the
department via ambulance and other routes.
To provide care to patients depending on their needs under
the direction of the Qualified Nursing staff.
To demonstrate competence in the accurate recording of
routine clinical observations.
To recognise abnormal recordings or signs of change in a
patients condition and report changes to a registered nurse.
To assess patients level of dependence in meeting personal
care needs and give appropriate assistance (includes hygiene, mobility,
nutrition, elimination and comfort).
To assist patients to eat and drink in a sensitive and
supportive manner.
To accurately record information on patient food charts and
fluid balance charts, reporting concerns to a registered nurse.
To carry out clinical skills relevant to the ward/department
and patient group (eg phlebotomy, ECG recording, simple dressings).
To assist clinical team with data entry, filing and
maintaining accurate documentation of care.
To assist in escorting, transferring and discharging
patients and the area is prepared for the next patient.
To ensure treatment rooms and ward areas are adequately
stocked and tidy.
To ensure the non- clinical
To participate in clinical supervision.
To assist in resolving conflict by responding to concerns
and complaints in a positive manner.
To attend mandatory and role specific training
to the role
Person Specification
Experience
Essential
- Computer skills.
- Ability to learn new skills.
Desirable
- Computer skills.
- Ability to learn new skills.
Special Skills and Knowledge
Essential
- Good verbal and written command of
- English.
- Ability to act upon own initiative.
- Good communication skills.
- Able to work under some pressure.
- Ability to show leadership
- Ability to plan own work.
- Ability to work calmly under pressure.
- Willing to take and record patient
- observations.
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation.
Personal Attributes
Essential
- Good interpersonal skills.
- Able to engage and build effective relationships at all levels.
- Understanding of the role of HCSW.
- Able to work as part of a team.
- Knowledge and understanding of the need for confidentiality.
Special Requirements
Essential
- Self-motivated and able to motivate others.
- Excellent communication & interpersonal
- skills.
- Reflective practitioner.
- Ability to work in a busy and varied work
- environment and respond to change.
Desirable
- Be able to offer pastoral care to mentors and students when providing feedback on performance.
Qualifications
Essential
- Relevant NVQ Level 3 or equivalent relevant experience.
- Care Certificate or willingness to complete within first 6 months of commencement in post.
- GCSE equivalent in English and Mathematics.
Desirable
- Short courses relevant to undertake patient and clinical care duties.
Person Specification
Experience
Essential
- Computer skills.
- Ability to learn new skills.
Desirable
- Computer skills.
- Ability to learn new skills.
Special Skills and Knowledge
Essential
- Good verbal and written command of
- English.
- Ability to act upon own initiative.
- Good communication skills.
- Able to work under some pressure.
- Ability to show leadership
- Ability to plan own work.
- Ability to work calmly under pressure.
- Willing to take and record patient
- observations.
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation.
Personal Attributes
Essential
- Good interpersonal skills.
- Able to engage and build effective relationships at all levels.
- Understanding of the role of HCSW.
- Able to work as part of a team.
- Knowledge and understanding of the need for confidentiality.
Special Requirements
Essential
- Self-motivated and able to motivate others.
- Excellent communication & interpersonal
- skills.
- Reflective practitioner.
- Ability to work in a busy and varied work
- environment and respond to change.
Desirable
- Be able to offer pastoral care to mentors and students when providing feedback on performance.
Qualifications
Essential
- Relevant NVQ Level 3 or equivalent relevant experience.
- Care Certificate or willingness to complete within first 6 months of commencement in post.
- GCSE equivalent in English and Mathematics.
Desirable
- Short courses relevant to undertake patient and clinical care duties.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
