Phlebotomist
The closing date is 07 July 2025
Job summary
To provide an administration and appointment booking service to the combined population of the area in County Durham and Darlington covered is approximately 600,000 population.
At times of clinical demand provides assistance to the phlebotomy team in undertaken blood sampling procedures at the request of medical, surgical and nursing staff across all directorates in the Trust.
Main duties of the job
Dealing with telephone enquiries, taking and conveying messages appropriately
Booking phlebotomy appointments for patients within timescale, give non-clinical advice as directed, taking necessary action for the call to be handled as quickly and efficiently as possible.
Daily management of the Phlebotomy service appointment diary
Liaise regularly with other departments, clinicians and colleagues
Contact patients to cancel / re-arrange appointments if needed
Receive and handle information regarding referrals to the service and deal with them within Trust or departmental timescales
Transmit messages, electronic mail, photocopy documents and circulate information within Trust or departmental timescales
Use database/spread sheets to collect and formulate data on a weekly, monthly, quarterly and annual basis.
Ensure Electronic Patient Record remains accurate and appointment data is cleansed regularly
Ensure department Standard Operating Procedures (SOPs) are accurate with service and review regularly.
Any other admin duties as delegated by Line Manager
In times of clinical demand assists with blood sampling.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
Full Job Descriptions can be found in the adverts supporting documents
Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success
For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.
From April 9th 2025 - Healthcare assistants - You must have a minimum of two years of experience working within the NHS as a HCA for the Trust to consider sponsorship (we will only consider sponsorship if you meet this criteria and have a current visa expiring within 3 months)
Details
Date posted
30 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£24,169 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
C9439-2425-1604
Job locations
University Hospital Of North Durham
North Road
Durham
DH1 5TW
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
University Hospital Of North Durham
North Road
Durham
DH1 5TW
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Supporting links (all open in new tabs)
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