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County Durham & Darlington NHS Foundation Trust

Ward Clerk

Information:

This job is now closed

Job summary

the ward clerk plays and itegral role on the ward as part of the first face / voice a patient may see / hear on a ward, their the link between patients / nurses and consultants on the ward area.

Main duties of the job

the candidates main duties are to

prep notes for patients attending for theatre on a daily basis., and forward plan notes for the coming weeks.

take phone calls

make appointments.

complete occasional audits.

stores ordering.

have excellent IT skills.

communicate with other wards and departments regarding patient information

scan notes

and have good organisational skills.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.

Full Job Descriptions can be found in the adverts supporting documents

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success

Details

Date posted

14 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9439-2425-1547

Job locations

Bishop Auckland General Hospital

Cockton Hill Road

Bishop Auckland

County Durham

DL14 6AD


Job description

Job responsibilities

a ward clerk provides administrative support to clinical staff on the ward area.

this includes answering the phone to updating confidential patient records and making sure that the nursing staff have upto date patient information.

you will lots of contact with both nursing staff / patients and patients familys, you may be asked to contact patients over the phone to update them on appointments or family members being discharged from hospital.

you will prodominantly on the elective orthopeadic ward, excellent comunication skill and IT skill are required.

Job description

Job responsibilities

a ward clerk provides administrative support to clinical staff on the ward area.

this includes answering the phone to updating confidential patient records and making sure that the nursing staff have upto date patient information.

you will lots of contact with both nursing staff / patients and patients familys, you may be asked to contact patients over the phone to update them on appointments or family members being discharged from hospital.

you will prodominantly on the elective orthopeadic ward, excellent comunication skill and IT skill are required.

Person Specification

Qualifications

Essential

  • Educated to GCSE standard or equivalent experience

Desirable

  • Customer service / NVQ level 2 in admin or equivalent.

Experience

Essential

  • Customer service experience or office duties

Desirable

  • experience in clerical work within healthcare.

Special Skills and Knowledge

Essential

  • IT / computer skills / work within a team

Desirable

  • Administrative skills / knowledge of hospital administrative processess and practices
Person Specification

Qualifications

Essential

  • Educated to GCSE standard or equivalent experience

Desirable

  • Customer service / NVQ level 2 in admin or equivalent.

Experience

Essential

  • Customer service experience or office duties

Desirable

  • experience in clerical work within healthcare.

Special Skills and Knowledge

Essential

  • IT / computer skills / work within a team

Desirable

  • Administrative skills / knowledge of hospital administrative processess and practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Bishop Auckland General Hospital

Cockton Hill Road

Bishop Auckland

County Durham

DL14 6AD


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Bishop Auckland General Hospital

Cockton Hill Road

Bishop Auckland

County Durham

DL14 6AD


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Suzanne Taylor

Suzanne.taylor@nhs.net

Details

Date posted

14 March 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9439-2425-1547

Job locations

Bishop Auckland General Hospital

Cockton Hill Road

Bishop Auckland

County Durham

DL14 6AD


Supporting documents

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