Job summary
CDDFT Community Respiratory
Nursing Service is pleased to advertise a, full time, permanant administrator,
based at Chester-Le-Street, to join the team to support the nursing service across
County Durham and Darlington.
This post is based at
Chester-Le-Street Hospital.
This post offers flexible,
Monday-Friday, working between the hours of 8:30am and 5:30pm and can be
negotiated at interview.
Applicants requiring a VISA need not apply as
cannot be supported through this post.
Main duties of the job
To work
with staff across the Community Respiratory Nursing service in a none patient
facing clinical role:
o To be
responsible for the accepting and completing of electronic tasks with the help
of the nursing staff as required.
o Allocate
work appropriately using electronic systems.
o To
identify and apply appropriate care plans, setting frequency and date.
o Carry out
administrative and housekeeping tasks to support the service and patient care.
o Participate
and provide training around the electronic patient management system and
functioning of the team in their area.
o Provide
and receive routine information requiring tact or persuasive skills; Provide
and receive complex or sensitive information; provide advice, instruction or
training to the team, provide and receive complex, sensitive information;
dealing with and understanding behaviours.
Client
Group: community respiratory adult patient
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.
Full Job Descriptions can be found in the adverts supporting documents
Over reliance on
AI-generated content is discouraged and may diminish the applicant's chances of
success
Job description
Job responsibilities
Electronic
referrals and tasks, action appropriately whilst seeking advice if required.
Manages
own workload with an understanding of what needs to be done, when and why in
order to assist the function of the team.
Has the ability to flex and prioritise if required due to an unexpected
or urgent need.
Provide
staff with advice re administrative procedures and help with access as
required. This includes general admin
duties around RA agent and IAA functions.
Coordinating
clinical work for colleagues, within SystmOne.
This will include a review of allocated visits to ensure they are as
geographically close together as practical while maintaining continuity of care
to our patients.
Communicate
with patients, relatives and health care practitioners effectively who may be
distressed and/or challenging at times.
Demonstrating
effective time management skills and participates in the monitoring and
reviewing of team performance.
Gather
key audit data from electronic systems and produce reports to Clinical
Lead/Matron as requested and within time scales.
Promote
an environment where health promotion and informed patient choice is encouraged
and developed to its maximum potential, within the available resources
To
undertake relevant training to enable the provision of a high quality service.
To
complete effective record keeping in accordance with Trust policy and legal
requirements.
To commit
to continuous personal development/lifelong learning by attending mandatory
training, relevant training courses , use of eLearning and adhere to all trust
policies and procedures.
To attend
supervision/1:1 sessions, to undertake appraisal preparation and contribute to
objective setting and personal development planning.
To
participate in and contribute to all activities associated with the teams
response to current trends and changes within the NHS
COMMUNICATIONS AND WORKING RELATIONSHIPS
The post
holder will communicate in a number of ways to allocate work, discuss patients
but also with the Single Point of Access staff in referral management, primary
care staff and Allied Health and Social Care professionals as well as hospital
staff, patients and relatives.
They will
need to form professional relationships with all parties in order to
communicate effectively in a way which respects their views, autonomy and
culture.
To
effectively liaise with patients, carers and a range of Health and social Care
staff to facilitate treatment/rehabilitation plans.
To
report effectively to the team on performance/progress.
Job description
Job responsibilities
Electronic
referrals and tasks, action appropriately whilst seeking advice if required.
Manages
own workload with an understanding of what needs to be done, when and why in
order to assist the function of the team.
Has the ability to flex and prioritise if required due to an unexpected
or urgent need.
Provide
staff with advice re administrative procedures and help with access as
required. This includes general admin
duties around RA agent and IAA functions.
Coordinating
clinical work for colleagues, within SystmOne.
This will include a review of allocated visits to ensure they are as
geographically close together as practical while maintaining continuity of care
to our patients.
Communicate
with patients, relatives and health care practitioners effectively who may be
distressed and/or challenging at times.
Demonstrating
effective time management skills and participates in the monitoring and
reviewing of team performance.
Gather
key audit data from electronic systems and produce reports to Clinical
Lead/Matron as requested and within time scales.
Promote
an environment where health promotion and informed patient choice is encouraged
and developed to its maximum potential, within the available resources
To
undertake relevant training to enable the provision of a high quality service.
To
complete effective record keeping in accordance with Trust policy and legal
requirements.
To commit
to continuous personal development/lifelong learning by attending mandatory
training, relevant training courses , use of eLearning and adhere to all trust
policies and procedures.
To attend
supervision/1:1 sessions, to undertake appraisal preparation and contribute to
objective setting and personal development planning.
To
participate in and contribute to all activities associated with the teams
response to current trends and changes within the NHS
COMMUNICATIONS AND WORKING RELATIONSHIPS
The post
holder will communicate in a number of ways to allocate work, discuss patients
but also with the Single Point of Access staff in referral management, primary
care staff and Allied Health and Social Care professionals as well as hospital
staff, patients and relatives.
They will
need to form professional relationships with all parties in order to
communicate effectively in a way which respects their views, autonomy and
culture.
To
effectively liaise with patients, carers and a range of Health and social Care
staff to facilitate treatment/rehabilitation plans.
To
report effectively to the team on performance/progress.
Person Specification
Experience
Essential
- Evidence of team working.
- Experience of using trust electronic systems such as SystmOne and telephone call handling
Desirable
- Understanding of community nursing and systems of working
Special Requirements
Essential
- Able to travel across Trust sites to meet the requirements of the post
Special Skills and Knowledge
Essential
- Good verbal and written communication skills
- Good organisational and facilitation skills
- Ability to work independently
- General IT skills
Desirable
- Using data extraction
- Preparing excel spreadsheets
- Clinical knowledge
- Able to assess service user needs, and allocate the visit to the appropriate professional to deliver the care
Qualifications
Essential
- NVQ level 3 or equivalent qualification
Person Specification
Experience
Essential
- Evidence of team working.
- Experience of using trust electronic systems such as SystmOne and telephone call handling
Desirable
- Understanding of community nursing and systems of working
Special Requirements
Essential
- Able to travel across Trust sites to meet the requirements of the post
Special Skills and Knowledge
Essential
- Good verbal and written communication skills
- Good organisational and facilitation skills
- Ability to work independently
- General IT skills
Desirable
- Using data extraction
- Preparing excel spreadsheets
- Clinical knowledge
- Able to assess service user needs, and allocate the visit to the appropriate professional to deliver the care
Qualifications
Essential
- NVQ level 3 or equivalent qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Chester Le Street Community Hospital
Front Street
Chester Le Street
County Durham
DH3 3AT
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
