County Durham & Darlington NHS Foundation Trust

Endoscopy Support Assistant

Information:

This job is now closed

Job summary

We are delighted to share we have a vacancy for band 3 endoscopy support assistant to join the endoscopy team at Bishop Auckland Hospital .

Within endoscopy no two days are the same, we are looking to recruit highly motivated, dynamic, forward thinking individual , to help provide a safe high quality service to patients trust wide.

The endoscopy service provides a range of diagnostic and therapeutic procedures for both inpatients and outpatients carried out within our 4 procedure rooms. The role will consist of supporting clinical staff alongside housekeeping duties, stock check and ordering ,coordinating flow of patients to and from the department , this role is diverse and you will have both clinical and clerical duties within youir remit

Main duties of the job

The post holder will work flexibly with the Endoscopy team and will be based on

one of the main hospital sites, although may be required to attend other sites

across the Trust.

Key working relationships with nursing staff, endoscopists and wider

Endoscopy team

you will be involved in clinical duties under supervison in a supportive manner and housekeeping stock control ordering and stock check along with some clerical duties which will consist of being familiar with epr , coordinating patients from and to the department to other deparments and wards ,collecting data for the departments audit .

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents

Details

Date posted

11 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2425-0819

Job locations

Bishop Auckland General Hospital

Cockton Hill Road

Bishop Auckland

County Durham

DL14 6AD


Job description

Job responsibilities

Contributes to the department by working under the supervision of the qualified nursing team in activities and tasks in providing high quality, compassionate care.

To undertake delegated, repetitive, routine and familiar tasks.

Plan and prioritise own delegated work tasks and activities.

Have an awareness of normal parameters concerning patient wellbeing and report that which is out of normal parameters to the registered professional.

To participate in service improvement and development initiatives.

Effective verbal and written communication skills .

Ability to establish and maintain working relationships within a multi-disciplinary team.

Good organizational, time management and problem solving skills

Ability to work effectively within a team.

Ability to work effectively under minimal supervision, as part of the multi-disciplinary team.

Able to demonstrate empathy, sensitivity and compassion towards patients, putting patients at the centre of our thinking.

Able to identify, report and seek advice in a situation of risk.

To assist in treatment / activities for the patient which may involve accompanying / escorting patients outside the ward environment.

Ability to access computerised records to retrieve personal information, locate and trace medical notes, order bloods etc.

Contribute to a safe and clean working environment and ensure the clinical area is prepared and maintained as appropriate and in line with the Trust Infection Prevention and Health and Safety Policies.

To assist with the monitoring of equipment and stock as required.

Act in a manner which illustrates respect for privacy, dignity, equality & diversity and confidentiality, and demonstrate excellent customer care.

Maintain personal and professional development to meet the changing demands of the role, and participate in training activities.

Ensure all mandatory training is undertaken in line with Trust policy.

To undertake any other duties that would be a reasonable expectation of the role.

Job description

Job responsibilities

Contributes to the department by working under the supervision of the qualified nursing team in activities and tasks in providing high quality, compassionate care.

To undertake delegated, repetitive, routine and familiar tasks.

Plan and prioritise own delegated work tasks and activities.

Have an awareness of normal parameters concerning patient wellbeing and report that which is out of normal parameters to the registered professional.

To participate in service improvement and development initiatives.

Effective verbal and written communication skills .

Ability to establish and maintain working relationships within a multi-disciplinary team.

Good organizational, time management and problem solving skills

Ability to work effectively within a team.

Ability to work effectively under minimal supervision, as part of the multi-disciplinary team.

Able to demonstrate empathy, sensitivity and compassion towards patients, putting patients at the centre of our thinking.

Able to identify, report and seek advice in a situation of risk.

To assist in treatment / activities for the patient which may involve accompanying / escorting patients outside the ward environment.

Ability to access computerised records to retrieve personal information, locate and trace medical notes, order bloods etc.

Contribute to a safe and clean working environment and ensure the clinical area is prepared and maintained as appropriate and in line with the Trust Infection Prevention and Health and Safety Policies.

To assist with the monitoring of equipment and stock as required.

Act in a manner which illustrates respect for privacy, dignity, equality & diversity and confidentiality, and demonstrate excellent customer care.

Maintain personal and professional development to meet the changing demands of the role, and participate in training activities.

Ensure all mandatory training is undertaken in line with Trust policy.

To undertake any other duties that would be a reasonable expectation of the role.

Person Specification

Personal Attributes

Essential

  • Good interpersonal skills
  • Able to engage and build effective relationships at all levels
  • Understanding of the role of HCSW
  • Able to work as part of a team
  • Knowledge and understanding of the need for confidentiality

Experience

Essential

  • Computer skills
  • Ability to learn new skills

Desirable

  • Previous experience in caring for others

Qualifications

Essential

  • Relevant NVQ Level 3 or equivalent relevant experience
  • Care Certificate or willingness to complete within first 6 months of commencement in post
  • GCSE equivalent in English and Mathematics

Desirable

  • Short courses relevant to undertake patient and clinical care duties

Special Requirements

Essential

  • Self-motivated and able to motivate others
  • Excellent communication & interpersonal
  • skills
  • Reflective practitioner
  • Ability to work in a busy and varied work
  • environment and respond to change

Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance

Special Skills and Knowledge

Essential

  • Good verbal and written command of
  • English.
  • Ability to act upon own initiative.
  • Good communication skills.
  • Able to work under some pressure.
  • Ability to show leadership
  • Ability to plan own work.
  • Ability to work calmly under pressure
  • Willing to take and record patient
  • observations

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation
Person Specification

Personal Attributes

Essential

  • Good interpersonal skills
  • Able to engage and build effective relationships at all levels
  • Understanding of the role of HCSW
  • Able to work as part of a team
  • Knowledge and understanding of the need for confidentiality

Experience

Essential

  • Computer skills
  • Ability to learn new skills

Desirable

  • Previous experience in caring for others

Qualifications

Essential

  • Relevant NVQ Level 3 or equivalent relevant experience
  • Care Certificate or willingness to complete within first 6 months of commencement in post
  • GCSE equivalent in English and Mathematics

Desirable

  • Short courses relevant to undertake patient and clinical care duties

Special Requirements

Essential

  • Self-motivated and able to motivate others
  • Excellent communication & interpersonal
  • skills
  • Reflective practitioner
  • Ability to work in a busy and varied work
  • environment and respond to change

Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance

Special Skills and Knowledge

Essential

  • Good verbal and written command of
  • English.
  • Ability to act upon own initiative.
  • Good communication skills.
  • Able to work under some pressure.
  • Ability to show leadership
  • Ability to plan own work.
  • Ability to work calmly under pressure
  • Willing to take and record patient
  • observations

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Bishop Auckland General Hospital

Cockton Hill Road

Bishop Auckland

County Durham

DL14 6AD


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Bishop Auckland General Hospital

Cockton Hill Road

Bishop Auckland

County Durham

DL14 6AD


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Sharon Lynch

sharonlynch2@nhs.net

01388455320

Details

Date posted

11 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9439-2425-0819

Job locations

Bishop Auckland General Hospital

Cockton Hill Road

Bishop Auckland

County Durham

DL14 6AD


Supporting documents

Privacy notice

County Durham & Darlington NHS Foundation Trust's privacy notice (opens in a new tab)