Job summary
INTERNAL ADVERT
This
advert is only open to applicants who are currently employed by County Durham
and Darlington NHS Foundation Trust.
The
Assurance and Compliance Manager is one of two posts in place to provide expert
oversight of - and support for -
assurance, risk management and compliance processes in our care groups and
corporate directorates, including adherence to CQC Fundamental Standards of
Care.
The post-holder will
monitor CQC reports and publications and advise Associate, Clinical and
Executive Directors on the implications for CDDFT, they will play a lead role
in managing any CQC inspection and in collating supporting evidence.
On an ongoing basis, the
Assurance and Compliance Manager will develop and roll out processes to seek
assurance of compliance with CQC Fundamental Standards of care at care group,
service and ward / team level; provide expert guidance and training in
compliance and risk matters including quality assuring risk registers and
challenging care groups and corporate directorates to improve them as
necessary.
The
post-holder will also contract manager suppliers - for example of monitoring
software or internal audit services - and embed and improve systems to monitor
compliance with the Trust's CQC Registration.
Main duties of the job
The
main duties are to:
- Develop, roll out and
oversee arrangements to monitor compliance with CDDFT's CQC registration and
with CQC's fundamental standards of care
- Gather and share
intelligence from CQC's publications and reports, supporting care groups and
corporate directorates in interpreting the information and acting upon it
- Develop, update and
deliver Trust-wide training packages on risk management, assessment of NICE
guidance and CQC fundamental standards of care
- Act as an expert guide
for care groups, corporate directorates and senior managers on assurance, risk
management, NICE guidelines and CQC matters
- Quality assure and
improve the quality of risk registers, providing guidance to care groups and
corporates
- Develop and maintain
relevant policies and guidance documents
- Operate systems to seek
assurance with respect to quality trends, CQC compliance and the implementation
of NICE guidance
- Oversee timely
implementation of actions agreed with Internal Audit, reporting to the Audit
Committee.
- Manage contracts with
Internal Audit and software suppliers
- Report to the Board on
all of the above
-
Manage the work of the Assurance & Compliance Lead
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post.
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
The
main duties are to:
- Develop, roll out and
oversee arrangements to monitor compliance with CDDFT's CQC registration and
with CQC's fundamental standards of care
- Gather and share
intelligence from CQC's publications and reports, supporting care groups and
corporate directorates in interpreting the information and acting upon it
- Develop, update and
deliver Trust-wide training packages on risk management, assessment of NICE
guidance and CQC fundamental standards of care
- Act as an expert guide
for care groups, corporate directorates and senior managers on assurance, risk
management, NICE guidelines and CQC matters
- Quality assure and
improve the quality of risk registers, providing guidance to care groups and
corporates
- Develop and maintain
relevant policies and guidance documents
- Operate systems to seek
assurance with respect to quality trends, CQC compliance and the implementation
of NICE guidance
- Oversee timely
implementation of actions agreed with Internal Audit, reporting to the Audit
Committee.
- Manage contracts with
Internal Audit and software suppliers
- Report to the Board on
all of the above
-
Manage the work of the Assurance & Compliance Lead
Job description
Job responsibilities
The
main duties are to:
- Develop, roll out and
oversee arrangements to monitor compliance with CDDFT's CQC registration and
with CQC's fundamental standards of care
- Gather and share
intelligence from CQC's publications and reports, supporting care groups and
corporate directorates in interpreting the information and acting upon it
- Develop, update and
deliver Trust-wide training packages on risk management, assessment of NICE
guidance and CQC fundamental standards of care
- Act as an expert guide
for care groups, corporate directorates and senior managers on assurance, risk
management, NICE guidelines and CQC matters
- Quality assure and
improve the quality of risk registers, providing guidance to care groups and
corporates
- Develop and maintain
relevant policies and guidance documents
- Operate systems to seek
assurance with respect to quality trends, CQC compliance and the implementation
of NICE guidance
- Oversee timely
implementation of actions agreed with Internal Audit, reporting to the Audit
Committee.
- Manage contracts with
Internal Audit and software suppliers
- Report to the Board on
all of the above
-
Manage the work of the Assurance & Compliance Lead
Person Specification
Special Requirements
Essential
- Flexibility to work between the hours of 8am 7pm (with reasonable notice to cover stakeholder meetings).
- Present a professional image at all times.
- Ability to travel across Trust sites as required.
Special Skills and Knowledge
Essential
- An excellent and practical understanding of the CQCs regulatory framework.
- A good knowledge of the principles and practice of risk management and how to apply them in practice.
- A good understanding of the principles and practice of maintaining assurance frameworks.
- Good knowledge of Microsoft packages, especially Word and Powerpoint but also Excel and Access.
- Diplomatic and confident in manner with effective of influencing and negotiating skills.
- Coaching and facilitation skills.
- Ability to act on own initiative with evidence of autonomous decision making.
- Self-motivated and able to motivate others.
- Self-confident with the ability to work under and respond to pressure.
- Ability to work independently and without direct supervision.
- Excellent communication skills with the ability to produce clear, accurate written and verbal reports.
- Effective listening skills.
- Excellent presentational skills.
- Good time management and organisational skills with the ability to work to strict deadlines.
- Clear commitment to, and appetite for learning and ability to learn quickly and effectively on the job.
- Enthusiastic and tenacious attitude to the work, particularly resolving issues and driving through improvement.
Desirable
- Knowledge and evidence of concentrated practical application of compliance, risk management and assurance principles in an NHS environment.
- Skills in the design and delivery of training.
- Evidence of the development and use of external networks to support sharing of good practice in any or all of risk management, governance, compliance and assurance.
Qualifications
Essential
- Educated to degree level, or equivalently qualified through experience.
- Evidence of continued professional and educational development, preferably with evidence of training and qualifications relevant to assurance, risk management and / or compliance in a public sector environment.
Desirable
- Evidence of relevant training and qualifications in and NHS environment.
- PRINCE2 Practitioner or Foundation qualification.
- Qualification in auditing of compliance with standards / laid down processes (ISO9001/ Internal Audit etc).
Experience
Essential
- Evidence of concentrated experience of implementing risk management, compliance, governance and assurance processes on a sustained basis in the public sector, preferably the NHS.Clear track record of coaching and facilitating improvement in teams with respect to compliance, governance or risk management matters.
- Evidence of achieving the above over a range of stakeholders including excellent relationship building.
- Experience of designing and delivering audit programmes to assess compliance with standards and laid down processes.
Desirable
- Experience of implementing risk management, compliance, governance and assurance processes in the NHS.
- Clear evidence of a willingness to take on additional responsibility.Experience of contract management of suppliers.
- Experience of budget management.
- Experience of providing governance advice to major projects.
Person Specification
Special Requirements
Essential
- Flexibility to work between the hours of 8am 7pm (with reasonable notice to cover stakeholder meetings).
- Present a professional image at all times.
- Ability to travel across Trust sites as required.
Special Skills and Knowledge
Essential
- An excellent and practical understanding of the CQCs regulatory framework.
- A good knowledge of the principles and practice of risk management and how to apply them in practice.
- A good understanding of the principles and practice of maintaining assurance frameworks.
- Good knowledge of Microsoft packages, especially Word and Powerpoint but also Excel and Access.
- Diplomatic and confident in manner with effective of influencing and negotiating skills.
- Coaching and facilitation skills.
- Ability to act on own initiative with evidence of autonomous decision making.
- Self-motivated and able to motivate others.
- Self-confident with the ability to work under and respond to pressure.
- Ability to work independently and without direct supervision.
- Excellent communication skills with the ability to produce clear, accurate written and verbal reports.
- Effective listening skills.
- Excellent presentational skills.
- Good time management and organisational skills with the ability to work to strict deadlines.
- Clear commitment to, and appetite for learning and ability to learn quickly and effectively on the job.
- Enthusiastic and tenacious attitude to the work, particularly resolving issues and driving through improvement.
Desirable
- Knowledge and evidence of concentrated practical application of compliance, risk management and assurance principles in an NHS environment.
- Skills in the design and delivery of training.
- Evidence of the development and use of external networks to support sharing of good practice in any or all of risk management, governance, compliance and assurance.
Qualifications
Essential
- Educated to degree level, or equivalently qualified through experience.
- Evidence of continued professional and educational development, preferably with evidence of training and qualifications relevant to assurance, risk management and / or compliance in a public sector environment.
Desirable
- Evidence of relevant training and qualifications in and NHS environment.
- PRINCE2 Practitioner or Foundation qualification.
- Qualification in auditing of compliance with standards / laid down processes (ISO9001/ Internal Audit etc).
Experience
Essential
- Evidence of concentrated experience of implementing risk management, compliance, governance and assurance processes on a sustained basis in the public sector, preferably the NHS.Clear track record of coaching and facilitating improvement in teams with respect to compliance, governance or risk management matters.
- Evidence of achieving the above over a range of stakeholders including excellent relationship building.
- Experience of designing and delivering audit programmes to assess compliance with standards and laid down processes.
Desirable
- Experience of implementing risk management, compliance, governance and assurance processes in the NHS.
- Clear evidence of a willingness to take on additional responsibility.Experience of contract management of suppliers.
- Experience of budget management.
- Experience of providing governance advice to major projects.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
