Healthcare Assistant

County Durham & Darlington NHS Foundation Trust

Information:

This job is now closed

Job summary

If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

If you are new to care you must complete a care certificate when you commence employment with CDDFT and be paid band 2 until completion. (we cannot offer sponsorship for New to care applicants)

An exciting opportunity has arisen has arisen to recruit a Health Care Assistant to work within the at Discharge Lounge at University Hospital North Durham. We strive to provide an effective and efficient service to our patients who require our input in assisting with their discharge home.The Discharge Lounge provides a warm caring environment in which patients can safely wait for discharge home or transfer to an alternative setting such as community hospital within the Trust. Excellent communication skills are essential to ensure a safe discharge and an increase in patient flow around the hospital. The postholder will be required to communicate with the Wards, Doctors, Pharmacy, Relatives, Carers, and Transport and Patient Flow Team. The postholder will collect patients from Wards and departments, collect medication assist with patient care during their time in the discharge lounge and efficient coordination of booking patient transport in readiness for safe discharge.

Main duties of the job

The successful candidate will give care to patients that they are assigned to under the direct supervision of a 1st Level Registered Nurse, which will include the activities of daily living.

Collect patients from wards and departments.

Collect medication from pharmacy.

Carry out general duties, e.g ensuring all patients have been provided with meals and drinks and organising rubbish in the appropriate bags according to waste management guidelines. Keeping discharge lounge areas tidy and free from clutter.

Answering the telephone giving name and location, directing all patient enquiries to the Discharge Lounge Registered Nurse

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary £23,200, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post. Pay award Pending

Full Job Descriptions can be found in the adverts supporting documents

Date posted

06 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,383 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9439-24-0929

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Job description

Job responsibilities

The main duties of the post of Health Care Assistant involve the following:

To care for patients awaiting discharge/transfer from the hospital.

Ensure patients have their nutritional needs met during their stay in the discharge lounge.

Ensure the patient is settled into the discharge lounge area comfortably and is aware of the facilities available.

Assist 1st level nurse in order that patients receive any ongoing nursing care whilst in the discharge lounge.

Liaise with Pharmacy to ensure discharge prescriptions are available prior to transport arriving and collecting medication if necessary.

Ensure filing in the patients health record is carried out to meet Trust standard.

Record and monitor activity data.

Post holder may be re-deployed to medical wards if low patient use in discharge lounge.

Post holder must have the flexibility in working hours to meet service needs.

Observe the Health and Safety at Work Act and report any know defects in equipment and/or aids to the Nurse in Charge of the ward.

Attend statutory training sessions

Job description

Job responsibilities

The main duties of the post of Health Care Assistant involve the following:

To care for patients awaiting discharge/transfer from the hospital.

Ensure patients have their nutritional needs met during their stay in the discharge lounge.

Ensure the patient is settled into the discharge lounge area comfortably and is aware of the facilities available.

Assist 1st level nurse in order that patients receive any ongoing nursing care whilst in the discharge lounge.

Liaise with Pharmacy to ensure discharge prescriptions are available prior to transport arriving and collecting medication if necessary.

Ensure filing in the patients health record is carried out to meet Trust standard.

Record and monitor activity data.

Post holder may be re-deployed to medical wards if low patient use in discharge lounge.

Post holder must have the flexibility in working hours to meet service needs.

Observe the Health and Safety at Work Act and report any know defects in equipment and/or aids to the Nurse in Charge of the ward.

Attend statutory training sessions

Person Specification

Qualifications

Essential

  • Relevant NVQ Level 3 or equivalent relevant experience.
  • Care Certificate or willingness to complete within first 6 months of commencement in post.
  • GCSE equivalent in English and Mathematics.

Desirable

  • Short courses relevant to undertake patient and clinical care duties.

Personal Attributes

Essential

  • Good interpersonal skills.
  • Able to engage and build effective relationships at all levels.
  • Understanding of the role of HCSW.
  • Able to work as part of a team.
  • Knowledge and understanding of the need for confidentiality.

Special Skills and Knowledge

Essential

  • Good verbal and written command of English.
  • Ability to act upon own initiative.
  • Good communication skills.
  • Able to work under some pressure.
  • Ability to show leadership.
  • Ability to plan own work.
  • Ability to work calmly under pressure.
  • Willing to take and record patient observations.

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation.

Experience

Essential

  • Computer skills.
  • Ability to learn new skills.

Desirable

  • Previous experience in caring for others.

Special Requirements

Essential

  • Self-motivated and able to motivate others.
  • Excellent communication & interpersonal skills.
  • Reflective practitioner .
  • Ability to work in a busy and varied work environment and respond to change.

Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance.
Person Specification

Qualifications

Essential

  • Relevant NVQ Level 3 or equivalent relevant experience.
  • Care Certificate or willingness to complete within first 6 months of commencement in post.
  • GCSE equivalent in English and Mathematics.

Desirable

  • Short courses relevant to undertake patient and clinical care duties.

Personal Attributes

Essential

  • Good interpersonal skills.
  • Able to engage and build effective relationships at all levels.
  • Understanding of the role of HCSW.
  • Able to work as part of a team.
  • Knowledge and understanding of the need for confidentiality.

Special Skills and Knowledge

Essential

  • Good verbal and written command of English.
  • Ability to act upon own initiative.
  • Good communication skills.
  • Able to work under some pressure.
  • Ability to show leadership.
  • Ability to plan own work.
  • Ability to work calmly under pressure.
  • Willing to take and record patient observations.

Desirable

  • Knowledge of care and related procedures, clinical observations, relevant legislation.

Experience

Essential

  • Computer skills.
  • Ability to learn new skills.

Desirable

  • Previous experience in caring for others.

Special Requirements

Essential

  • Self-motivated and able to motivate others.
  • Excellent communication & interpersonal skills.
  • Reflective practitioner .
  • Ability to work in a busy and varied work environment and respond to change.

Desirable

  • Be able to offer pastoral care to mentors and students when providing feedback on performance.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Matron

Wendy Gilbey

wendy.gilbey1@nhs.net

07823435974

Date posted

06 September 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,383 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

C9439-24-0929

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Supporting documents

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