Job summary
If you are in the UK on a VISA please ensure you have no
restrictions that would prevent you from taking this post
If you are new to care you must complete a care certificate when you
commence employment with CDDFT and be paid band 2 until completion. (we cannot
offer sponsorship for New to care applicants)
An
exciting opportunity has arisen has arisen to recruit a Health Care
Assistant to work within the at
Discharge Lounge at University Hospital North Durham. We strive to provide an
effective and efficient service to our patients who require our input in
assisting with their discharge home.The Discharge Lounge provides a warm caring
environment in which patients can safely wait for discharge home or transfer to
an alternative setting such as community hospital within the Trust. Excellent
communication skills are essential to ensure a safe discharge and an increase
in patient flow around the hospital. The postholder will be required to
communicate with the Wards, Doctors, Pharmacy, Relatives, Carers, and Transport
and Patient Flow Team. The postholder will collect patients from Wards and
departments, collect medication assist with patient care during their time in
the discharge lounge and efficient coordination of booking patient transport in
readiness for safe discharge.
Main duties of the job
The successful candidate will give care to patients that
they are assigned to under the direct supervision of a 1st Level Registered
Nurse, which will include the activities of daily living.
Collect patients from wards and departments.
Collect medication from pharmacy.
Carry out general duties, e.g ensuring all patients have
been provided with meals and drinks and organising rubbish in the appropriate
bags according to waste management guidelines.
Keeping discharge lounge areas tidy and free from clutter.
Answering
the telephone giving name and location, directing all patient enquiries to the
Discharge Lounge Registered Nurse
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary £23,200, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post. Pay award Pending
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
The main duties of the post of Health Care Assistant involve
the following:
To care for patients awaiting discharge/transfer from the
hospital.
Ensure patients have their nutritional needs met during
their stay in the discharge lounge.
Ensure the patient is settled into the discharge lounge area
comfortably and is aware of the facilities available.
Assist 1st level nurse in order that patients receive any
ongoing nursing care whilst in the discharge lounge.
Liaise with Pharmacy to ensure discharge prescriptions are
available prior to transport arriving and collecting medication if necessary.
Ensure filing in the patients health record is carried out
to meet Trust standard.
Record and monitor activity data.
Post holder may be re-deployed to medical wards if low
patient use in discharge lounge.
Post holder must have
the flexibility in working hours to meet service needs.
Observe the Health and Safety at Work Act and report any
know defects in equipment and/or aids to the Nurse in Charge of the ward.
Attend statutory training sessions
Job description
Job responsibilities
The main duties of the post of Health Care Assistant involve
the following:
To care for patients awaiting discharge/transfer from the
hospital.
Ensure patients have their nutritional needs met during
their stay in the discharge lounge.
Ensure the patient is settled into the discharge lounge area
comfortably and is aware of the facilities available.
Assist 1st level nurse in order that patients receive any
ongoing nursing care whilst in the discharge lounge.
Liaise with Pharmacy to ensure discharge prescriptions are
available prior to transport arriving and collecting medication if necessary.
Ensure filing in the patients health record is carried out
to meet Trust standard.
Record and monitor activity data.
Post holder may be re-deployed to medical wards if low
patient use in discharge lounge.
Post holder must have
the flexibility in working hours to meet service needs.
Observe the Health and Safety at Work Act and report any
know defects in equipment and/or aids to the Nurse in Charge of the ward.
Attend statutory training sessions
Person Specification
Qualifications
Essential
- Relevant NVQ Level 3 or equivalent relevant experience.
- Care Certificate or willingness to complete within first 6 months of commencement in post.
- GCSE equivalent in English and Mathematics.
Desirable
- Short courses relevant to undertake patient and clinical care duties.
Personal Attributes
Essential
- Good interpersonal skills.
- Able to engage and build effective relationships at all levels.
- Understanding of the role of HCSW.
- Able to work as part of a team.
- Knowledge and understanding of the need for confidentiality.
Special Skills and Knowledge
Essential
- Good verbal and written command of English.
- Ability to act upon own initiative.
- Good communication skills.
- Able to work under some pressure.
- Ability to show leadership.
- Ability to plan own work.
- Ability to work calmly under pressure.
- Willing to take and record patient observations.
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation.
Experience
Essential
- Computer skills.
- Ability to learn new skills.
Desirable
- Previous experience in caring for others.
Special Requirements
Essential
- Self-motivated and able to motivate others.
- Excellent communication & interpersonal skills.
- Reflective practitioner .
- Ability to work in a busy and varied work environment and respond to change.
Desirable
- Be able to offer pastoral care to mentors and students when providing feedback on performance.
Person Specification
Qualifications
Essential
- Relevant NVQ Level 3 or equivalent relevant experience.
- Care Certificate or willingness to complete within first 6 months of commencement in post.
- GCSE equivalent in English and Mathematics.
Desirable
- Short courses relevant to undertake patient and clinical care duties.
Personal Attributes
Essential
- Good interpersonal skills.
- Able to engage and build effective relationships at all levels.
- Understanding of the role of HCSW.
- Able to work as part of a team.
- Knowledge and understanding of the need for confidentiality.
Special Skills and Knowledge
Essential
- Good verbal and written command of English.
- Ability to act upon own initiative.
- Good communication skills.
- Able to work under some pressure.
- Ability to show leadership.
- Ability to plan own work.
- Ability to work calmly under pressure.
- Willing to take and record patient observations.
Desirable
- Knowledge of care and related procedures, clinical observations, relevant legislation.
Experience
Essential
- Computer skills.
- Ability to learn new skills.
Desirable
- Previous experience in caring for others.
Special Requirements
Essential
- Self-motivated and able to motivate others.
- Excellent communication & interpersonal skills.
- Reflective practitioner .
- Ability to work in a busy and varied work environment and respond to change.
Desirable
- Be able to offer pastoral care to mentors and students when providing feedback on performance.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.