Job summary
Following service relocation and service improvement
projects CDDFT Wheelchair Services are recruiting to a variety of roles
including:
Stock Controller Band 3
Specialist Wheelchair Therapist Band 6
Advanced Wheelchair Clinician Band 7
We are looking for positive, enthusiastic and dynamic
individuals to fill these role and contribute to the ongoing development of
this service.
Ahead of interviewing we will be inviting prospective applicants
to come to a drop in session in our new wheelchair services department at
Sedgefield Community Hospital to find out more about the service and meet team
members.
Drop in session for applicants will be held on 25/07/24 between
16:00 & 18:00.
Please contact Professional Lead Anya Bostock
Smith for more information about the roles 07717631812, and email Advanced OT
Emma Hislop to confirm attendance at drop in session emma.hislop@nhs.net
Main duties of the job
The County Durham and Darlington Wheelchair and Specialist
Seating Service provides specialised assessment and provision of equipment for
adults and children with mobility, postural and pressure care needs.
The post holder will be responsible for providing an
effective and efficient materials/stock management service. This includes the
responsibility for replenishing products and the accurate receipting and onward
transmission of all goods received. To promote and maintain a cost effective,
responsive service in line with the trust policies and procedures.
The post holder will be responsible for the organisation and
safe storage of all stock, enabling timely access to stock as required. They
will be responsible for ensuring that all health and safety and infection
coltrol standards are met, including the timely and correct disposal of waste
and any returned items.
The post holder will have excellent customer service skills
as they will be responsible for liaising with service users, their families and
other professionals, at times provide direct
care including hadovers of basic equipment and supporting clinicians in clinics
and on community visits.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary £23,200, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
Accurate counting of stock products within the department.
Putting stock away accurately and tidily in correct
locations.
Disposing of packaging and waste in a timely manner and as
per trust guidelines.
Assembling and labelling stock, ensuring it is accessible
and rotated/organised according to planned handover appointments.
Responsible for the maintenance of records associated with
the service.
Responsible for assisting with department reviews to advise
on optimum stock quantity levels.
Taking action to highlight delivery discrepancies,
identifying errors and contacting suppliers for a resolution, liaising with
prescribing clinician where necessary.
Alerting clinicians and central appointment team when all
items for a service user have arrived to enable handover appointment to be
scheduled in a timely manner.
Where email communications are received to notify team that
original products ordered cannot be delivered. Liaise with Clinicians to
identify alternatives and progress orders as quickly as possible.
Plans and organises workload to ensure deliveries are put
away quickly avoiding possible Health & Safety issues within departments.
Responsible for the sourcing and ordering of departmental
products from multiple sources on varying delivery lead times.
Understands the role of procurement services, reviews
procurement reports and contacts suppliers for updates on deliveries if
unexpected delays have been identified.
Responsible for completing basic handovers of equipment and
adjustments/alterations, within clinic and in patients homes as requested by
senior clinical staff.
Works jointly with clinicians where a second person is
required to facilitate safe manual handling and for lone worker requirements.
Monitor and maintain overview of all items on order,
following up with suppliers if there appears to be unexpected delays,
escalating concerns about delays to service lead and contacting patients to
update them and provide explanation.
Participate in audits and stock takes as and when requested.
Clinical records to be updated following contact with
patient, families, relatives carers and liaison with other professionals
specific to patients, along with details and updates regarding patient specific
orders and equipment.
Achieve team and individual agreed targets and objectives.
Responsible for contributing to the induction of new staff
explaining department processes in their area of work.
Monitors and reviews stock items stored for one stop shop,
requests draw down of consignment stock to ensure appropriate selection of
products are available for direct issue.
Arranges timely collection of returns and equipment not
required,
Provides advice and support to patients, carers, relatives
who wish to return items, request repairs or replacement items.
Frequent exposure to dirty linen, clinical waste bags,
samples, unpleasant aromas.
Providing cover (along with teams administrative colleagues)
to ensure goods delivered are receipted on the electronic purchase order system
in accordance with individual Trusts procedures and policies allowing payment
of invoices. Accurate receipting results in reduction of invoice queries. Any
invoice queries received should be dealt with promptly ensuring payment to
suppliers and avoiding risk of accounts being placed on hold.
Responsible for returning goods to suppliers in accordance
with individual Trusts procedures.
Plans workload to ensure all deliveries are receipted
promptly and that urgent / priority deliveries are actioned immediately.
Maintains office records.
Responsible for maintaining clean, tidy and safe working
environments with all products stored avoiding accidents to persons or
goods.
Job description
Job responsibilities
Accurate counting of stock products within the department.
Putting stock away accurately and tidily in correct
locations.
Disposing of packaging and waste in a timely manner and as
per trust guidelines.
Assembling and labelling stock, ensuring it is accessible
and rotated/organised according to planned handover appointments.
Responsible for the maintenance of records associated with
the service.
Responsible for assisting with department reviews to advise
on optimum stock quantity levels.
Taking action to highlight delivery discrepancies,
identifying errors and contacting suppliers for a resolution, liaising with
prescribing clinician where necessary.
Alerting clinicians and central appointment team when all
items for a service user have arrived to enable handover appointment to be
scheduled in a timely manner.
Where email communications are received to notify team that
original products ordered cannot be delivered. Liaise with Clinicians to
identify alternatives and progress orders as quickly as possible.
Plans and organises workload to ensure deliveries are put
away quickly avoiding possible Health & Safety issues within departments.
Responsible for the sourcing and ordering of departmental
products from multiple sources on varying delivery lead times.
Understands the role of procurement services, reviews
procurement reports and contacts suppliers for updates on deliveries if
unexpected delays have been identified.
Responsible for completing basic handovers of equipment and
adjustments/alterations, within clinic and in patients homes as requested by
senior clinical staff.
Works jointly with clinicians where a second person is
required to facilitate safe manual handling and for lone worker requirements.
Monitor and maintain overview of all items on order,
following up with suppliers if there appears to be unexpected delays,
escalating concerns about delays to service lead and contacting patients to
update them and provide explanation.
Participate in audits and stock takes as and when requested.
Clinical records to be updated following contact with
patient, families, relatives carers and liaison with other professionals
specific to patients, along with details and updates regarding patient specific
orders and equipment.
Achieve team and individual agreed targets and objectives.
Responsible for contributing to the induction of new staff
explaining department processes in their area of work.
Monitors and reviews stock items stored for one stop shop,
requests draw down of consignment stock to ensure appropriate selection of
products are available for direct issue.
Arranges timely collection of returns and equipment not
required,
Provides advice and support to patients, carers, relatives
who wish to return items, request repairs or replacement items.
Frequent exposure to dirty linen, clinical waste bags,
samples, unpleasant aromas.
Providing cover (along with teams administrative colleagues)
to ensure goods delivered are receipted on the electronic purchase order system
in accordance with individual Trusts procedures and policies allowing payment
of invoices. Accurate receipting results in reduction of invoice queries. Any
invoice queries received should be dealt with promptly ensuring payment to
suppliers and avoiding risk of accounts being placed on hold.
Responsible for returning goods to suppliers in accordance
with individual Trusts procedures.
Plans workload to ensure all deliveries are receipted
promptly and that urgent / priority deliveries are actioned immediately.
Maintains office records.
Responsible for maintaining clean, tidy and safe working
environments with all products stored avoiding accidents to persons or
goods.
Person Specification
Special Skills and Knowledge
Essential
- Exceptional IT skills including the use of spreadsheets and online ordering systems, email communications.
- Data Entry skills .
- Exceptional communication, organisation, problem solving and motivation skills.
Desirable
- Knowledge of purchasing and supply activities.
- Trust SFIs (Standing Financial Instuctions), Procurement Legislation and Law.
- Experience of electronic Purchase Order/Purchase to Pay systems.
Special Requirements
Essential
- Good manual dexterity & grip strength, with the ability to use tools to preform essential assembly and adjustment of equipment.
- Commitment to client-centred, non-discriminatory practice.
- Commitment to lifelong learning.
- Ability to travel independently across the county (including clinics and home visits).
- Ability to carry out moderate to intense physical effort throughout the working day (including manual handling of Patients and inanimate objects), and to work within an environment with competing demands.
Qualifications
Essential
- NVQ Level 3 or equivalent experience.
- Relevant GCSE of Equivalent qualifications.
Experience
Essential
- Experience in a customer services industry.
- Experience of managing stock.
- Experience of prioritising own workload independently.
Desirable
- Experience of working with children and adults with physical, mental health and learning disabilities.
- Experience of using electronic patient records.
Person Specification
Special Skills and Knowledge
Essential
- Exceptional IT skills including the use of spreadsheets and online ordering systems, email communications.
- Data Entry skills .
- Exceptional communication, organisation, problem solving and motivation skills.
Desirable
- Knowledge of purchasing and supply activities.
- Trust SFIs (Standing Financial Instuctions), Procurement Legislation and Law.
- Experience of electronic Purchase Order/Purchase to Pay systems.
Special Requirements
Essential
- Good manual dexterity & grip strength, with the ability to use tools to preform essential assembly and adjustment of equipment.
- Commitment to client-centred, non-discriminatory practice.
- Commitment to lifelong learning.
- Ability to travel independently across the county (including clinics and home visits).
- Ability to carry out moderate to intense physical effort throughout the working day (including manual handling of Patients and inanimate objects), and to work within an environment with competing demands.
Qualifications
Essential
- NVQ Level 3 or equivalent experience.
- Relevant GCSE of Equivalent qualifications.
Experience
Essential
- Experience in a customer services industry.
- Experience of managing stock.
- Experience of prioritising own workload independently.
Desirable
- Experience of working with children and adults with physical, mental health and learning disabilities.
- Experience of using electronic patient records.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Sedgefield Community Hospital
Salters Lane
Sedgefield
Stockton-on-tees
Cleveland
TS21 3EE
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
