Health Care Support Worker

County Durham & Darlington NHS Foundation Trust

This job is now closed

Job summary

If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

If you are new to care you must complete a care certificate when you commence employment with CDDFT and be paid band 2 until completion. (we cannot offer sponsorship for New to care applicants)

We have an exciting opportunity for a motivated Health Care Support Worker to join our Childrens Outpatient Team. This post will be predominantly based at Bishop Auckland Hospital. Our team supports around 32,000 appointments per year so this is a busy role where no two days are the same. This role is for 32 hours; usually 4 days per week 8.30am-5.30pm to meet the needs of the service.

Main duties of the job

You will be welcoming children and families to the department, supporting Consultant and Nurse led clinics, performing clinical observations and supporting our nursing team with investigations and procedures. You will be expected to take bloods after appropriate training. As well as being a great team player, were looking for someone who is flexible, has initiative and excellent communication skills and will take pride in ensuring the department is maintained to a high standard.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

From April 1 2024 we are unable to offer sponsorship for healthcare roles that do meet the minimum salary £23,200, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

Full Job Descriptions can be found in the adverts supporting documents

Date posted

08 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,383 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9439-24-0378

Job locations

Bishop Auckland General Hospital

Cockton Hill Road

Bishop Auckland

County Durham

DL14 6AD

Job description

Job responsibilities

This is a Trustwide role so whilst you'll be predominantly based at Bishop Auckland Hospital, there may be a requirement to work from our other sites in our Clinics at Darlington, Durham, Chester-le-Street and Stanley as needed, so ability to travel across sites is essential.

Job description

Job responsibilities

Person Specification

Experience

Essential

Computer skills
Ability to learn new skills

Desirable

Previous experience in caring for others

Special Requirements

Essential

Self-motivated and able to motivate others
Excellent communication & interpersonal skills
Reflective practitioner
Ability to work in a busy and varied work environment and respond to change

Desirable

Be able to offer pastoral care to mentors and students when providing feedback on performance

Qualifications

Essential

Relevant NVQ Level 3 or equivalent relevant experience
Care Certificate or willingness to complete within first 6 months of commencement in post
GCSE equivalent in English and Mathematics

Desirable

Short courses relevant to undertake patient and clinical care duties

Personal Attributes

Essential

Good interpersonal skills
Able to engage and build effective relationships at all levels
Understanding of the role of HCSW
Able to work as part of a team
Knowledge and understanding of the need for confidentiality

Special Skills and Knowledge

Essential

Good verbal and written command of English.
Ability to act upon own initiative.
Good communication skills.
Able to work under some pressure.
Ability to show leadership
Ability to plan own work.
Ability to work calmly under pressure
Willing to take and record patient observations

Desirable

Knowledge of care and related procedures, clinical observations, relevant legislation

Person Specification

Experience

Essential

Computer skills
Ability to learn new skills

Desirable

Previous experience in caring for others

Special Requirements

Essential

Self-motivated and able to motivate others
Excellent communication & interpersonal skills
Reflective practitioner
Ability to work in a busy and varied work environment and respond to change

Desirable

Be able to offer pastoral care to mentors and students when providing feedback on performance

Qualifications

Essential

Relevant NVQ Level 3 or equivalent relevant experience
Care Certificate or willingness to complete within first 6 months of commencement in post
GCSE equivalent in English and Mathematics

Desirable

Short courses relevant to undertake patient and clinical care duties

Personal Attributes

Essential

Good interpersonal skills
Able to engage and build effective relationships at all levels
Understanding of the role of HCSW
Able to work as part of a team
Knowledge and understanding of the need for confidentiality

Special Skills and Knowledge

Essential

Good verbal and written command of English.
Ability to act upon own initiative.
Good communication skills.
Able to work under some pressure.
Ability to show leadership
Ability to plan own work.
Ability to work calmly under pressure
Willing to take and record patient observations

Desirable

Knowledge of care and related procedures, clinical observations, relevant legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.