Job summary
We are looking for an assistant to join our busy and
friendly team. The successful candidate will assist with helpdesk enquires,
data input and administration duties.
We are passionate and proud of what we do and
will support your professional career development
Main duties of the job
This
is an opportunity to work within the Payroll and Pension Team supporting the
delivery of monthly and weekly payroll and pension service to the Trust and its
subsidiary company, CDD Services.Duties include input to ESR, administration of
payroll and pension post, dealing with phone and email contact and submissions
to the department.
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
Provide general admin services; e.g. Phone answering,
personal and generic e-mails, correspondence, filing, and scanning. Deal with
general enquiries and signpost and resolve
Input changes to ESR assignments and new starter hiring
Administration of retirement forms and other pension
documents received into the department
To receive, date stamp and sort incoming mail and prepare
outgoing mail for posting
Monitor stationary and order supplies using the Cardea
system
Respond to routine written and verbal queries regarding earnings
and other employment details within given timescales.
Maintain good knowledge of the E expenses system, to support
service users.
Provide training to new and/or less experienced staff.
take part in Trust roadshows and awareness sessions
update Staffnet as requested
Job description
Job responsibilities
Provide general admin services; e.g. Phone answering,
personal and generic e-mails, correspondence, filing, and scanning. Deal with
general enquiries and signpost and resolve
Input changes to ESR assignments and new starter hiring
Administration of retirement forms and other pension
documents received into the department
To receive, date stamp and sort incoming mail and prepare
outgoing mail for posting
Monitor stationary and order supplies using the Cardea
system
Respond to routine written and verbal queries regarding earnings
and other employment details within given timescales.
Maintain good knowledge of the E expenses system, to support
service users.
Provide training to new and/or less experienced staff.
take part in Trust roadshows and awareness sessions
update Staffnet as requested
Person Specification
Qualifications
Essential
- NVQ Level 2 in Payroll/Pensions/Business Admin or equivalent experience gained through work experience
- Minimum 3 GCSE (Grade C/4) or equivalent qualification, or equivalent knowledge gained through work experience
- Recognised IT Qualification or equivalent knowledge gained through work experience
Experience
Essential
- Previous experience working in Payroll and Pension function
- Use of Microsoft Word Excel TEAMs
- Working to deadlines
Desirable
- Administration/secretarial/finance experience
Special Skills & Knowledge
Essential
- Produce timely and accurate work
- Data entry
- Be able to organise and prioritise own work
- Communicate effectively with professionals, Trust colleagues, Government Bodies and external agencies
- Understand importance of confidentiality and information governance
- Excellent customer service skills
- attention to detail
Desirable
- Knowledge of Payroll user functionality in ESR
- Knowledge of NHS terms and conditions
Special Requirements
Essential
- Able to travel across Trust sites to meet the requirements of the post
- Deliver training and participate in awareness sessions about NHS payroll or pension matters such as roadshows and other Trust events
Person Specification
Qualifications
Essential
- NVQ Level 2 in Payroll/Pensions/Business Admin or equivalent experience gained through work experience
- Minimum 3 GCSE (Grade C/4) or equivalent qualification, or equivalent knowledge gained through work experience
- Recognised IT Qualification or equivalent knowledge gained through work experience
Experience
Essential
- Previous experience working in Payroll and Pension function
- Use of Microsoft Word Excel TEAMs
- Working to deadlines
Desirable
- Administration/secretarial/finance experience
Special Skills & Knowledge
Essential
- Produce timely and accurate work
- Data entry
- Be able to organise and prioritise own work
- Communicate effectively with professionals, Trust colleagues, Government Bodies and external agencies
- Understand importance of confidentiality and information governance
- Excellent customer service skills
- attention to detail
Desirable
- Knowledge of Payroll user functionality in ESR
- Knowledge of NHS terms and conditions
Special Requirements
Essential
- Able to travel across Trust sites to meet the requirements of the post
- Deliver training and participate in awareness sessions about NHS payroll or pension matters such as roadshows and other Trust events
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Bishop Auckland General Hospital
Cockton Hill Road
Bishop Auckland
County Durham
DL14 6AD
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)