County Durham & Darlington NHS Foundation Trust

Administration Officer

Information:

This job is now closed

Job summary

A hugely exciting administrator post within the ground breaking, multi award winning regional Fresh and Balance tobacco and alcohol programme.

The role will involve a wide range of activities that cover the multiple strands of work including mass media campaigns, conferences, regional forums, advocacy campaigns and will provide high quality admin support to help with the smooth running of this fast paced programme. Working with partners from NHS and local authorities across the whole region, you'll be passionate about addressing health inequalities and working as part of a small highly committed team with exceptional national and international links and partnerships.

To find out more about the post email Lisa.Holland@fresh-balance.co.uk or ring 07823536532

Interviews will be held on Thursday 29th February 2024.

Main duties of the job

A hugely exciting administrator post within the ground breaking, multi award winning regional Fresh and Balance tobacco and alcohol programme.

The role will involve a wide range of acitivities that cover the multiple strands of work including mass media campaigns, conferences, regional forums, advocacy campaigns and will provide high quality admin support to help with the smooth running of this fast paced programme. Working with partners from NHS and local authoritites across the whole region, youll be passionate about addressing health inequalities and working as part of a small highly committed team with exceptional national and international links and partnerships.

To find out more about the post email Lisa.Holland@fresh-balance.co.uk or ring 07823536532

Interviews will be held on Thursday 29th February 2024.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

Full Job Descriptions can be found in the adverts supporting documents

Details

Date posted

16 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9439-24-0050

Job locations

Salvus House

Aykley Heads

Durham

Durham

DH1 5TS


Job description

Job responsibilities

The role involves working in a fast paced environment, providing a comprehensive, effective and efficient admin function, to support a small regional team who cover multiple strands of activity. With excellent interpersonal skills and communication, both face to face, written and over the phone, the administrator will be first point of contact for the programme. The role requires excellent organisational skills, with the flexibility and ability to manage own workload. Working with stakeholders across the region, you will also liaise with a variety of internal NHS departments to assist in the smooth running of the programme, including day to day office management functions. Working closely with the Business and Operations Manager the administrator will provide financial assistance to help with accurate budget monitoring and expenditure. This role is a unique opportunity to experience working at scale across the north east.

Job description

Job responsibilities

The role involves working in a fast paced environment, providing a comprehensive, effective and efficient admin function, to support a small regional team who cover multiple strands of activity. With excellent interpersonal skills and communication, both face to face, written and over the phone, the administrator will be first point of contact for the programme. The role requires excellent organisational skills, with the flexibility and ability to manage own workload. Working with stakeholders across the region, you will also liaise with a variety of internal NHS departments to assist in the smooth running of the programme, including day to day office management functions. Working closely with the Business and Operations Manager the administrator will provide financial assistance to help with accurate budget monitoring and expenditure. This role is a unique opportunity to experience working at scale across the north east.

Person Specification

Experience

Essential

  • Experience of providing administrative duties in a busy programme environment
  • Experience of producing complex documents using Microsoft Office applications.
  • Experience of office/business practises and procedures.
  • Experience in accurate minute taking.
  • Experience in ordering goods and services via online ordering systems including accurate processing of invoices.
  • Experience in recording budget/financial information using excel, interpreting basic finance reports.
  • Experience of providing administrative support to a busy team, including travel and diary management.

Desirable

  • Experience of working within a local authority or NHS (non-patient) environment.
  • Experience in managing petty cash.
  • Experience in planning and supporting regional events and conferences.

Special Skills and Knowledge

Essential

  • Excellent IT and data management skills, and experience of using a range of standard software packages including MS office suite, the internet, intranet and electronic communication systems.
  • Ability to co-ordinate meetings and take accurate minutes/action points.
  • Ability to operate at a fast pace and be resilient to manage competing pressures.
  • Excellent interpersonal skills and communication both face to face, written and over the phone.
  • Ability to use email, co-ordinate team diaries, maintain and update accurate distribution lists.
  • Knowledge of Data Protection and Caldecott Principles and understanding of the need to maintain strict confidentiality.
  • Ability to use discretion and maintain confidentiality.
  • Ability to communicate accurately, verbally, courteously and effectively with a wide range of staff, professionals and members of the public.
  • Able to use own initiative to resolve routine queries, in line with departmental procedures.
  • Able to work with minimal supervision following set procedures.
  • Ability to organise and prioritise workload in order to meet deadlines.
  • Ability to work as a member of a team, proactive with attention to detail.
  • Committed to quality customer care / delivering excellent customer service.
  • Flexible approach to work and adaptable to change.
  • Excellent organisational skills, including manual handling deliveries of office stock and co-ordination of programme resources.

Qualifications

Essential

  • Good standard of general education 5 GCSEs Grade A-C or 9-4 including English and Mathematics (or equivalent)
  • A-levels or equivalent
  • NVQ Level 3 in Business Administration or equivalent knowledge/experience (working towards)
  • Computer literate/ECDL qualification (or equivalent or working towards).
  • RSA III (or equivalent)

Special Requirements

Essential

  • Ability to travel independently across the region to fulfil the requirements of the post.

Experience

Essential

  • Experience of providing administrative duties in a busy programme environment
  • Experience of producing complex documents using Microsoft Office applications.
  • Experience of office/business practises and procedures.
  • Experience in accurate minute taking.
  • Experience in ordering goods and services via online ordering systems including accurate processing of invoices.
  • Experience in recording budget/financial information using excel, interpreting basic finance reports.
  • Experience of providing administrative support to a busy team, including travel and diary management.

Desirable

  • Experience of working within a local authority or NHS (non-patient) environment.
  • Experience in managing petty cash.
  • Experience in planning and supporting regional events and conferences.
Person Specification

Experience

Essential

  • Experience of providing administrative duties in a busy programme environment
  • Experience of producing complex documents using Microsoft Office applications.
  • Experience of office/business practises and procedures.
  • Experience in accurate minute taking.
  • Experience in ordering goods and services via online ordering systems including accurate processing of invoices.
  • Experience in recording budget/financial information using excel, interpreting basic finance reports.
  • Experience of providing administrative support to a busy team, including travel and diary management.

Desirable

  • Experience of working within a local authority or NHS (non-patient) environment.
  • Experience in managing petty cash.
  • Experience in planning and supporting regional events and conferences.

Special Skills and Knowledge

Essential

  • Excellent IT and data management skills, and experience of using a range of standard software packages including MS office suite, the internet, intranet and electronic communication systems.
  • Ability to co-ordinate meetings and take accurate minutes/action points.
  • Ability to operate at a fast pace and be resilient to manage competing pressures.
  • Excellent interpersonal skills and communication both face to face, written and over the phone.
  • Ability to use email, co-ordinate team diaries, maintain and update accurate distribution lists.
  • Knowledge of Data Protection and Caldecott Principles and understanding of the need to maintain strict confidentiality.
  • Ability to use discretion and maintain confidentiality.
  • Ability to communicate accurately, verbally, courteously and effectively with a wide range of staff, professionals and members of the public.
  • Able to use own initiative to resolve routine queries, in line with departmental procedures.
  • Able to work with minimal supervision following set procedures.
  • Ability to organise and prioritise workload in order to meet deadlines.
  • Ability to work as a member of a team, proactive with attention to detail.
  • Committed to quality customer care / delivering excellent customer service.
  • Flexible approach to work and adaptable to change.
  • Excellent organisational skills, including manual handling deliveries of office stock and co-ordination of programme resources.

Qualifications

Essential

  • Good standard of general education 5 GCSEs Grade A-C or 9-4 including English and Mathematics (or equivalent)
  • A-levels or equivalent
  • NVQ Level 3 in Business Administration or equivalent knowledge/experience (working towards)
  • Computer literate/ECDL qualification (or equivalent or working towards).
  • RSA III (or equivalent)

Special Requirements

Essential

  • Ability to travel independently across the region to fulfil the requirements of the post.

Experience

Essential

  • Experience of providing administrative duties in a busy programme environment
  • Experience of producing complex documents using Microsoft Office applications.
  • Experience of office/business practises and procedures.
  • Experience in accurate minute taking.
  • Experience in ordering goods and services via online ordering systems including accurate processing of invoices.
  • Experience in recording budget/financial information using excel, interpreting basic finance reports.
  • Experience of providing administrative support to a busy team, including travel and diary management.

Desirable

  • Experience of working within a local authority or NHS (non-patient) environment.
  • Experience in managing petty cash.
  • Experience in planning and supporting regional events and conferences.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Salvus House

Aykley Heads

Durham

Durham

DH1 5TS


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

Salvus House

Aykley Heads

Durham

Durham

DH1 5TS


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Business and Operations Manager

Lisa Holland

lisa.holland@fresh-balance.co.uk

01913337143

Details

Date posted

16 January 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9439-24-0050

Job locations

Salvus House

Aykley Heads

Durham

Durham

DH1 5TS


Supporting documents

Privacy notice

County Durham & Darlington NHS Foundation Trust's privacy notice (opens in a new tab)