Job summary
An
opportunity has arisen for a Maternity Admin Assistant . Operating in a team the post holder will
provide an efficient and effective administrative service within the Midwifery department. It is essential that you have experience of
microsoft packages. A flexible, pro-active team player is
required. You will also have excellent
organisational and communication skills and be able to work under pressure and
to deadlines
Posts are available to support the below teams
Darlington and Newton Aycliffe Community Midwifery.
Derwentside
Chester - le - Street and Durham
South Durham and Bishop Auckland
Sout East Durham
Main duties of the job
Provides admin
support to both clinical and non-clinical staff
Liaises
with other departments
Maintains
records
Deals with queries from patients, visitors and staff
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
This role will liaise with Community Midwives, and a wide
range of medical, nursing and allied health professional and admin staff within
the Trust and outside agencies, and patients and relatives over the telephone
externally, acting as a focal point of contact for all general enquiries
concerning the work of the clinical team.
Liaise with GPs, patients, medical, nursing and
support services within the Trust in a courteous and professional manner.
Job description
Job responsibilities
This role will liaise with Community Midwives, and a wide
range of medical, nursing and allied health professional and admin staff within
the Trust and outside agencies, and patients and relatives over the telephone
externally, acting as a focal point of contact for all general enquiries
concerning the work of the clinical team.
Liaise with GPs, patients, medical, nursing and
support services within the Trust in a courteous and professional manner.
Person Specification
Qualifications
Essential
- Good standard of general education minimum of 3 GSCEs/equivalent at Grade C or above including English or equivalent knowledge/experience.
- NVQ Level 2 in Business Administration (or working towards)or equivalent knowledge/ experience
Desirable
- Experience of using a patient information system
Experience
Essential
- Experience of an admin role providing general provision of administrative duties in a challenging and constantly changing environment.
Desirable
- Experience of working Maternity Department Experience of working within an NHS environment Experience of setting up and maintaining office filing systems
Special Skills and Knowledge
Essential
- Committed to quality customer care/delivering excellent customer service. Ability to communicate accurately verbally and in writing with a wide range of people. Effective interpersonal skills Able to work with minimal supervision following set procedures. Ability to prioritise workload. Able to work to deadlines. Flexible approach to work and adaptable to change. Ability to work as a member of a team Knowledge of computer packages: Word, Excel, Outlook and Powerpoint. IT skills Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality Ability to use discretion and maintain confidentiality
Desirable
- Knowledge of NHS Practices/Procedures Clinical/Service Knowledge
Person Specification
Qualifications
Essential
- Good standard of general education minimum of 3 GSCEs/equivalent at Grade C or above including English or equivalent knowledge/experience.
- NVQ Level 2 in Business Administration (or working towards)or equivalent knowledge/ experience
Desirable
- Experience of using a patient information system
Experience
Essential
- Experience of an admin role providing general provision of administrative duties in a challenging and constantly changing environment.
Desirable
- Experience of working Maternity Department Experience of working within an NHS environment Experience of setting up and maintaining office filing systems
Special Skills and Knowledge
Essential
- Committed to quality customer care/delivering excellent customer service. Ability to communicate accurately verbally and in writing with a wide range of people. Effective interpersonal skills Able to work with minimal supervision following set procedures. Ability to prioritise workload. Able to work to deadlines. Flexible approach to work and adaptable to change. Ability to work as a member of a team Knowledge of computer packages: Word, Excel, Outlook and Powerpoint. IT skills Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality Ability to use discretion and maintain confidentiality
Desirable
- Knowledge of NHS Practices/Procedures Clinical/Service Knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
County Durham & Darlington NHS Foundation Trust
Address
Darlington Memorial Hospital NHS Trust
Hollyhurst Road
Darlington
County Durham
DL3 6HX
Employer's website
https://www.cddft.nhs.uk/ (Opens in a new tab)
