Job summary
Following a recent restructure, an
exciting opportunity has arisen for 3.0 new roles designed to support the
delivery of the planning and performance agenda in the Care Groups and
Corporate teams at County Durham and Darlington NHS Foundation Trust.
As a member of the Executive
Director of Operations' team, you will support senior managers in the delivery
of the annual planning, winter planning, and performance management.
The precise duties will vary according to the
needs of the portfolio of the post-holder, but are likely to include supporting
the delivery of all aspects of operational performance, such as meeting
constitutional standards, delivering post-pandemic recovery, and improving
quality
Base to be agreed with the successful applicant.
Main duties of the job
The main duties of the role will
be determined by the needs of the servies, but are expected to include at least
the following
Supporting delivery of external statutory
planning and performance requirements
Co-ordinate the internal key
planning documentation for inernal and external use
Support the development of
reporting requirements to improve data quality and services for patients,
including CQUIN
Provide analysis on services,
including working with operational and financial colleagues
Develop and implement policies and
procedures as required
Provide support and training on
planning and performance matters to colleagues on a formal and informal basis,
including clinical and information governance
About us
If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager
You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks
We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented
We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post
Full Job Descriptions can be found in the adverts supporting documents
Job description
Job responsibilities
These roles were created to develop and support the planning
and performance function at County Durham and Darlington. The team works to
support the priorities and objectives of the Trust, partnering with Care Groups
and Corporate Directorates, with a shared ambition to:
support
the delivery of the planning processes across Care Groups/Corporate
Directorates, incorporating both the winter and annual plan;
report,
understand, monitor and manage performance in line with national targets,
contractual indicators and CQUIN, in line with the quality and performance
framework.
support
the continuous improvement and efficiency agenda
The post-holder will be a lead specialist in ensuring robust
performance management arrangements are in place, within arrangements for
financial and planning control.The post
holder will work to ensure that planning, project management and performance
management is underpinned by accurate, timely and meaningful information
working closely with clinical services and other key stakeholders within the
Trust.
Job description
Job responsibilities
These roles were created to develop and support the planning
and performance function at County Durham and Darlington. The team works to
support the priorities and objectives of the Trust, partnering with Care Groups
and Corporate Directorates, with a shared ambition to:
support
the delivery of the planning processes across Care Groups/Corporate
Directorates, incorporating both the winter and annual plan;
report,
understand, monitor and manage performance in line with national targets,
contractual indicators and CQUIN, in line with the quality and performance
framework.
support
the continuous improvement and efficiency agenda
The post-holder will be a lead specialist in ensuring robust
performance management arrangements are in place, within arrangements for
financial and planning control.The post
holder will work to ensure that planning, project management and performance
management is underpinned by accurate, timely and meaningful information
working closely with clinical services and other key stakeholders within the
Trust.
Person Specification
Qualifications
Essential
- Masters level or equivalent acquired through degree and professional qualification plus additional training or equivalent experience
- Postgraduate diploma in a relevant subject area
- Evidence of continued professional development
Special Requirements
Essential
- Able to travel independently across Trust sites to meet the requirements of the post
Experience
Essential
- Significant experience of performance reporting processes at a senior level including complex guidance and national reporting specification
- Advanced data analysis experience
- A significant proven track record of managing performance and targets in a large complex organisation over a number of years.
- Experience of managing staff
- Experience of working with external agencies, including negotiation experience
- Substantial track record of completing large scale projects, including turning around poor performance
- Proven ability to liaise with multidisciplinary teams at all levels
- Experience of working in partnerships with key stakeholder to achieve successful goals
Desirable
- NHS experience
- Experience of working within NHS Performance Regime
- Experience of Minitab
Special Skills and Knowledge
Essential
- In depth specialist knowledge of managing performance against agreed targets and plans
- Knowledge of the contracting process
- In depth specialist knowledge of improving performance and the methodologies to use in different circumstances
- Advanced IT and reporting skills gained through specialist programmes/short courses
- Knowledge of the NHS Performance Management Framework
- Good understanding of NHS organisations and associated requirements of the legally binding contract between Foundation Trusts and commissioners
- In depth understanding of the national NHS Strategy and Policies
- Excellent communication and interpersonal skills including ability to present complex information to large groups
- Excellent negotiation skills and ability to realise opportunities.
- Able to demonstrate leadership skills in relation to influencing and persuading, leading by example, and confidence in ability to support and enable others.
- Able to respond sensitively to organisational and political complexities.
- Ability to translate strategic plans into operational reality - Managing change within a complex organisation.
- Excellent Microsoft Office skills, particularly excel, word and access
- Ability to analyse and understand statistical data and when and how to use
- Performance management skills
- An innovative approach to problem solving
- Ability to work to tight deadlines and on own initiative
- Ability to motivate staff
- Agile thinking and ability to respond to many competing pressures
- Excellent interpersonal and communication skills
- Methodical and process oriented.
- Analytical approach
- Team-worker
- Ability to drive issues/projects forwards even when faced with difficult situations/tasks
Desirable
- Knowledge of CQUIN within the NHS
- Knowledge of Lean/Service improvement tools and techniques
- Understanding of NHS information datasets
- Knowledge of the NHS Improvement compliance regime for Foundation Trusts
- Knowledge of NHS Code of Practice and Information Governance
Person Specification
Qualifications
Essential
- Masters level or equivalent acquired through degree and professional qualification plus additional training or equivalent experience
- Postgraduate diploma in a relevant subject area
- Evidence of continued professional development
Special Requirements
Essential
- Able to travel independently across Trust sites to meet the requirements of the post
Experience
Essential
- Significant experience of performance reporting processes at a senior level including complex guidance and national reporting specification
- Advanced data analysis experience
- A significant proven track record of managing performance and targets in a large complex organisation over a number of years.
- Experience of managing staff
- Experience of working with external agencies, including negotiation experience
- Substantial track record of completing large scale projects, including turning around poor performance
- Proven ability to liaise with multidisciplinary teams at all levels
- Experience of working in partnerships with key stakeholder to achieve successful goals
Desirable
- NHS experience
- Experience of working within NHS Performance Regime
- Experience of Minitab
Special Skills and Knowledge
Essential
- In depth specialist knowledge of managing performance against agreed targets and plans
- Knowledge of the contracting process
- In depth specialist knowledge of improving performance and the methodologies to use in different circumstances
- Advanced IT and reporting skills gained through specialist programmes/short courses
- Knowledge of the NHS Performance Management Framework
- Good understanding of NHS organisations and associated requirements of the legally binding contract between Foundation Trusts and commissioners
- In depth understanding of the national NHS Strategy and Policies
- Excellent communication and interpersonal skills including ability to present complex information to large groups
- Excellent negotiation skills and ability to realise opportunities.
- Able to demonstrate leadership skills in relation to influencing and persuading, leading by example, and confidence in ability to support and enable others.
- Able to respond sensitively to organisational and political complexities.
- Ability to translate strategic plans into operational reality - Managing change within a complex organisation.
- Excellent Microsoft Office skills, particularly excel, word and access
- Ability to analyse and understand statistical data and when and how to use
- Performance management skills
- An innovative approach to problem solving
- Ability to work to tight deadlines and on own initiative
- Ability to motivate staff
- Agile thinking and ability to respond to many competing pressures
- Excellent interpersonal and communication skills
- Methodical and process oriented.
- Analytical approach
- Team-worker
- Ability to drive issues/projects forwards even when faced with difficult situations/tasks
Desirable
- Knowledge of CQUIN within the NHS
- Knowledge of Lean/Service improvement tools and techniques
- Understanding of NHS information datasets
- Knowledge of the NHS Improvement compliance regime for Foundation Trusts
- Knowledge of NHS Code of Practice and Information Governance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
