County Durham & Darlington NHS Foundation Trust

Acting Deputy Associate Director of Nursing

Information:

This job is now closed

Job summary

A secondment opportunity has arisen for an Acting Deputy Associate Director of Nursing (Patient Experience and Safeguarding) within Corporate Nursing.

Please discuss this secondment opportunity with your line manager before submitting an application to ensure they will support your secondment request.

Main duties of the job

The post holders nominal base will be UHND and they will provide the senior leadership and management to the Patient Experience and Safeguarding agenda at CDDFT. The post holder will be responsible for ensuring the effective and efficient use of allocated resources to provide the following services within their portfolio:

Patient Experience Team

Safeguarding Team

Chaplaincy Team

Learning Disabilities Team

Dementia Services

They will work to provide comprehensive and robust professional leadership, guidance, advice and support to their teams and across the wider organisation in matters relating to the areas within the portfolio.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented

We are unable to offer sponsorship for roles that do not require a professional registration, to apply you must have Right to Work in the United Kingdom. If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post

Full Job Descriptions can be found in the adverts supporting documents

Details

Date posted

01 December 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year per annum pro rata

Contract

Secondment

Duration

3 months

Working pattern

Full-time

Reference number

C9439-23-1034

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Job description

Job responsibilities

Principle Duties/ Key Performance Areas

Manage Staff

Accountable as the lead manager for the identified services managing all staff employed.

Be conversant with all Trust Human Resource policies and procedures and to be responsible for the recruitment process within the services managed

Ensure there are effective systems and process to identify service /staff training needs, with particular account of the requirements of the Knowledge and Skills Framework, and identify how to meet these, in conjunction with the training department

Responsible for implementation of corporate and mandatory training for all staff within the service, and ensure that appropriate monitoring and recording is undertaken.

Responsible for the yearly appraisal structure, process, delivery and monitoring within the services managed.

Act as an expert in areas relating to Patient Experience, Safeguarding, Dementia, Chaplaincy and Learning Disabilities.

Provide strategic insight and overview to matters relating to Patient Experience, Safeguarding, Dementia, Chaplaincy and Learning Disabilities.

To provide formal reports for the Trust Board in keeping with the agreed framework on Patient Experience and Safeguarding matters.

Deputise for the Associate Director of Nursing for Patient Experience, Legal and Safeguarding in appropriate matters.

Act as first investigator in performance and disciplinary matters

Undertake annual workforce planning for medical, nursing, AHP and other healthcare professionals

Ensure a management process is robust within the services managed to ensure control of annual, study and sick leave for all staff

Ensuring the delivery of key HR initiatives/targets in their service using HR information to improve employment practice in the services managed e.g. sickness, return to work

Regularly produce statistical reports on such areas as performance

Analyse information on a range of areas such as workforce metrics and performance of services against KPIs and identify areas for improvement and develop and implement appropriate plans

Responsible for the development and implementation of policies and procedures as necessary in accordance with service development needs and Trust Operational and Business strategies.

Responsible for the evaluation of changes in national and local guidance and consider impact on service strategies, data capture and reporting needs.

Communication

Establish functional relationships with clinical staff and junior managers to successfully develop clinical services utilising the most up to date practice methodologies

Establish effective two-way communication, incorporating all staff within the services managed. Ensure attendance at relevant Meetings and Senior Managers Trust meetings to enable the Lead Nurse to act as a conduit to cascade information to staff and take feedback from staff to the relevant committees and on to the Board

Promote the achievements and activities of the services managed and prepare marketing and public relations information

Lead and develop a culture where safe and high quality patient care is consistently delivered in the services managed

Contribute to and support clinical and managerial networks both internally and externally to the Trust

Produce, implement and evaluate channels of communication to canvas the views and concerns of all patients and carers

Persuade, negotiate and influence at a range of levels within and outside of the Trust.

Chair and manage meetings

Manage conflict as it arises

Present information to a wide range of audiences some of which will be highly complex and highly sensitive. Therefore emotional resilience is required in dealing with occasional exposure to emotional circumstances

Code of Conduct

Adhere to the standards laid down in the NHS Code of Conduct for Managers

Adhere to the professional code appropriate to the professional registration held (if appropriate)

Service Delivery

Responsible for ensuring that services are fit for purpose by engaging with stakeholders, evaluating services and taking action where necessary.

Lead on the development and reporting of an operational service strategy for the services managed. Be responsible for the interaction with the wider health economy

over the sharing of operational plans with commissioners and specialist commissioners where appropriate.

Responsible for coordinating a full understanding at service and sub specialty level of capacity and demand using recognised national approaches

Responsible for the monitoring and delivery the Patient Experience, Safeguarding, Dementia, Chaplaincy and Learning Disability Services at CDDFT.

Manage local service plans and adjust capacity as necessary to remedy emerging problems

Ensure that quality standards, both those agreed locally and those dictated by national policy are achieved. Establish local quality standards, to improve patient care and Care Group efficiency

Responsible for ensuring compliance with and the achievement of key performance indicators and service specifications/requirements.

Interpretation of national policy and guidelines to ensure continuous improvement and quality service delivery

Responsible for the development of policies and procedures across the services managed

Regularly produce statistical reports on areas such as performance against KPIs

Clinical Support to the implementation of the Trusts IT strategy at a service level.

Take an active role in the reporting, investigation and action plan completion for complaints management in their portfolio.

Responsible for working to agreed timescales and close working relationship with the Associate Director of Nursing.

Be an active participant and ensure the Lead Nurse has an active and current risk register which is owned by the relevant Management Team.

Manage Staff

Direct line management of staff in several services including absence management in accordance with Trust policy, recruitment and selection of staff, grievances and disciplinary issues, Allocation of work, authorised signatory for approval of travel expenses.

Manage Finance

Work to the standards set out in the standing financial instructions and scheme of delegation ensuring all staff understand their roles and responsibilities

Responsible and accountable for budget management within the several services managed (in conjunction with the second tier Triumvirate where appropriate). Undertake continuous trend analysis and implement remedial action to ensue budgets balance at the end of each financial year

Have a full understanding of the operational budgets for the services managed and make adjustments in year to ensure prudent use of public funding ensuring all staff at band 7 and above are actively engaged in financial management

Work with the Care group Accountant with regard to appropriate financial and activity information

Job description

Job responsibilities

Principle Duties/ Key Performance Areas

Manage Staff

Accountable as the lead manager for the identified services managing all staff employed.

Be conversant with all Trust Human Resource policies and procedures and to be responsible for the recruitment process within the services managed

Ensure there are effective systems and process to identify service /staff training needs, with particular account of the requirements of the Knowledge and Skills Framework, and identify how to meet these, in conjunction with the training department

Responsible for implementation of corporate and mandatory training for all staff within the service, and ensure that appropriate monitoring and recording is undertaken.

Responsible for the yearly appraisal structure, process, delivery and monitoring within the services managed.

Act as an expert in areas relating to Patient Experience, Safeguarding, Dementia, Chaplaincy and Learning Disabilities.

Provide strategic insight and overview to matters relating to Patient Experience, Safeguarding, Dementia, Chaplaincy and Learning Disabilities.

To provide formal reports for the Trust Board in keeping with the agreed framework on Patient Experience and Safeguarding matters.

Deputise for the Associate Director of Nursing for Patient Experience, Legal and Safeguarding in appropriate matters.

Act as first investigator in performance and disciplinary matters

Undertake annual workforce planning for medical, nursing, AHP and other healthcare professionals

Ensure a management process is robust within the services managed to ensure control of annual, study and sick leave for all staff

Ensuring the delivery of key HR initiatives/targets in their service using HR information to improve employment practice in the services managed e.g. sickness, return to work

Regularly produce statistical reports on such areas as performance

Analyse information on a range of areas such as workforce metrics and performance of services against KPIs and identify areas for improvement and develop and implement appropriate plans

Responsible for the development and implementation of policies and procedures as necessary in accordance with service development needs and Trust Operational and Business strategies.

Responsible for the evaluation of changes in national and local guidance and consider impact on service strategies, data capture and reporting needs.

Communication

Establish functional relationships with clinical staff and junior managers to successfully develop clinical services utilising the most up to date practice methodologies

Establish effective two-way communication, incorporating all staff within the services managed. Ensure attendance at relevant Meetings and Senior Managers Trust meetings to enable the Lead Nurse to act as a conduit to cascade information to staff and take feedback from staff to the relevant committees and on to the Board

Promote the achievements and activities of the services managed and prepare marketing and public relations information

Lead and develop a culture where safe and high quality patient care is consistently delivered in the services managed

Contribute to and support clinical and managerial networks both internally and externally to the Trust

Produce, implement and evaluate channels of communication to canvas the views and concerns of all patients and carers

Persuade, negotiate and influence at a range of levels within and outside of the Trust.

Chair and manage meetings

Manage conflict as it arises

Present information to a wide range of audiences some of which will be highly complex and highly sensitive. Therefore emotional resilience is required in dealing with occasional exposure to emotional circumstances

Code of Conduct

Adhere to the standards laid down in the NHS Code of Conduct for Managers

Adhere to the professional code appropriate to the professional registration held (if appropriate)

Service Delivery

Responsible for ensuring that services are fit for purpose by engaging with stakeholders, evaluating services and taking action where necessary.

Lead on the development and reporting of an operational service strategy for the services managed. Be responsible for the interaction with the wider health economy

over the sharing of operational plans with commissioners and specialist commissioners where appropriate.

Responsible for coordinating a full understanding at service and sub specialty level of capacity and demand using recognised national approaches

Responsible for the monitoring and delivery the Patient Experience, Safeguarding, Dementia, Chaplaincy and Learning Disability Services at CDDFT.

Manage local service plans and adjust capacity as necessary to remedy emerging problems

Ensure that quality standards, both those agreed locally and those dictated by national policy are achieved. Establish local quality standards, to improve patient care and Care Group efficiency

Responsible for ensuring compliance with and the achievement of key performance indicators and service specifications/requirements.

Interpretation of national policy and guidelines to ensure continuous improvement and quality service delivery

Responsible for the development of policies and procedures across the services managed

Regularly produce statistical reports on areas such as performance against KPIs

Clinical Support to the implementation of the Trusts IT strategy at a service level.

Take an active role in the reporting, investigation and action plan completion for complaints management in their portfolio.

Responsible for working to agreed timescales and close working relationship with the Associate Director of Nursing.

Be an active participant and ensure the Lead Nurse has an active and current risk register which is owned by the relevant Management Team.

Manage Staff

Direct line management of staff in several services including absence management in accordance with Trust policy, recruitment and selection of staff, grievances and disciplinary issues, Allocation of work, authorised signatory for approval of travel expenses.

Manage Finance

Work to the standards set out in the standing financial instructions and scheme of delegation ensuring all staff understand their roles and responsibilities

Responsible and accountable for budget management within the several services managed (in conjunction with the second tier Triumvirate where appropriate). Undertake continuous trend analysis and implement remedial action to ensue budgets balance at the end of each financial year

Have a full understanding of the operational budgets for the services managed and make adjustments in year to ensure prudent use of public funding ensuring all staff at band 7 and above are actively engaged in financial management

Work with the Care group Accountant with regard to appropriate financial and activity information

Person Specification

Special Skills and Knowledge

Essential

  • Knowledge of performance management and monitoring services within a service area
  • Able to demonstrate experience of budget management as knowledge of financial systems and procedures
  • Understanding and experience of undertaking of business planning at a service level
  • Evidence of continuous education and training
  • Demonstrable breadth and depth of understanding of acute operational issues in the NHS
  • Understanding of local and national digital strategy.
  • Proven ability to obtain and consistently achieve results and targets at a service level
  • Ability to write, analyse and present reports to a wide audience as well as making recommendations
  • Ability to analyse and then make judgements on a wide range of general management subjects (Quality /HR /Finance and Environment)
  • High Level of knowledge in Patient Experience, Safeguarding, Dementia, Chaplaincy and Learning Disability Services
  • Expertise in the field of Safeguarding nursing, multi-disciplinary practice and inter-agency collaboration
  • Able to analyse data/information to identify areas for improvement, develop plans and implement as necessary in Patient Experience, Safeguarding, Dementia, Chaplaincy and Learning Disability Services
  • Proven ability to formulate creative and flexible solutions to difficult problems
  • Ability to listen to others and use critical questioning techniques
  • Ability to define business needs and identify strategy at a service level

Desirable

  • Understanding of the new contractual and HR developments for all staff managed within the Care group. Medical/ Dental/ Nursing and AHP
  • A developed awareness and understanding of wider contextual changes in the NHS
  • Understanding of full range of improvement methodology techniques, including process
  • mapping, capacity and demand and spread and sustainability
  • Ability to evidence analysis of complex issues at a level broadly equivalent to Master degree academic study'
  • Expertise in Safeguarding Children / Adults/ Looked after children/ the Prevent agenda

Special Requirements

Essential

  • Credible and motivational leader with ability to engage staff at all levels & across disciplines
  • Ability to manage and prioritise conflicting deadlines and pressures
  • Good organisational skills
  • Individual with drive and enthusiasm to ensure services are developed and continually improved
  • A good communicator & team player
  • Demonstrates collaborative working with clinical and managerial peers
  • Objective thinker with confidence to challenge existing practice and win support from opinion leaders
  • Demonstrates the confidence to succeed and overcome individual and organisational obstacles. Be resilient in a range of complex and demanding situations
  • Self-aware; understanding of strengths and weakness of self and others
  • Considered risk taker
  • Emotional resilience in dealing with occasional exposure to distressing or emotional circumstances
  • Able to travel across Trust sites

Desirable

  • An evidenced aptitude for recognising and seizing opportunities for change and development

Experience

Essential

  • Significant experience working within relevant speciality to portfolio
  • Experience of managing a service with competing stakeholders
  • Experience of change using recognised principles and methodologies
  • Financial and budgetary control of a significant budget
  • Experience of managing multidisciplinary staff
  • Experience of conducting negotiations relating to detailed matters both internal and external to the organisation
  • Substantial senior line management experience in an acute NHS organisation

Statutory Registration

Essential

  • NMC Registrant

Qualifications

Essential

  • Masters level qualification or equivalent demonstrable experience
  • Experience managing operational services in the NHS, public sector or in the private setting
  • Intermediate knowledge of MS Office Word, Excel & Power point
  • Evidence of Continuous Professional Development

Desirable

  • Evidence of leadership of service improvement programme at service level
  • Experience of managing small capital developments
  • Experience of equality and diversity awareness and standards
Person Specification

Special Skills and Knowledge

Essential

  • Knowledge of performance management and monitoring services within a service area
  • Able to demonstrate experience of budget management as knowledge of financial systems and procedures
  • Understanding and experience of undertaking of business planning at a service level
  • Evidence of continuous education and training
  • Demonstrable breadth and depth of understanding of acute operational issues in the NHS
  • Understanding of local and national digital strategy.
  • Proven ability to obtain and consistently achieve results and targets at a service level
  • Ability to write, analyse and present reports to a wide audience as well as making recommendations
  • Ability to analyse and then make judgements on a wide range of general management subjects (Quality /HR /Finance and Environment)
  • High Level of knowledge in Patient Experience, Safeguarding, Dementia, Chaplaincy and Learning Disability Services
  • Expertise in the field of Safeguarding nursing, multi-disciplinary practice and inter-agency collaboration
  • Able to analyse data/information to identify areas for improvement, develop plans and implement as necessary in Patient Experience, Safeguarding, Dementia, Chaplaincy and Learning Disability Services
  • Proven ability to formulate creative and flexible solutions to difficult problems
  • Ability to listen to others and use critical questioning techniques
  • Ability to define business needs and identify strategy at a service level

Desirable

  • Understanding of the new contractual and HR developments for all staff managed within the Care group. Medical/ Dental/ Nursing and AHP
  • A developed awareness and understanding of wider contextual changes in the NHS
  • Understanding of full range of improvement methodology techniques, including process
  • mapping, capacity and demand and spread and sustainability
  • Ability to evidence analysis of complex issues at a level broadly equivalent to Master degree academic study'
  • Expertise in Safeguarding Children / Adults/ Looked after children/ the Prevent agenda

Special Requirements

Essential

  • Credible and motivational leader with ability to engage staff at all levels & across disciplines
  • Ability to manage and prioritise conflicting deadlines and pressures
  • Good organisational skills
  • Individual with drive and enthusiasm to ensure services are developed and continually improved
  • A good communicator & team player
  • Demonstrates collaborative working with clinical and managerial peers
  • Objective thinker with confidence to challenge existing practice and win support from opinion leaders
  • Demonstrates the confidence to succeed and overcome individual and organisational obstacles. Be resilient in a range of complex and demanding situations
  • Self-aware; understanding of strengths and weakness of self and others
  • Considered risk taker
  • Emotional resilience in dealing with occasional exposure to distressing or emotional circumstances
  • Able to travel across Trust sites

Desirable

  • An evidenced aptitude for recognising and seizing opportunities for change and development

Experience

Essential

  • Significant experience working within relevant speciality to portfolio
  • Experience of managing a service with competing stakeholders
  • Experience of change using recognised principles and methodologies
  • Financial and budgetary control of a significant budget
  • Experience of managing multidisciplinary staff
  • Experience of conducting negotiations relating to detailed matters both internal and external to the organisation
  • Substantial senior line management experience in an acute NHS organisation

Statutory Registration

Essential

  • NMC Registrant

Qualifications

Essential

  • Masters level qualification or equivalent demonstrable experience
  • Experience managing operational services in the NHS, public sector or in the private setting
  • Intermediate knowledge of MS Office Word, Excel & Power point
  • Evidence of Continuous Professional Development

Desirable

  • Evidence of leadership of service improvement programme at service level
  • Experience of managing small capital developments
  • Experience of equality and diversity awareness and standards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

County Durham & Darlington NHS Foundation Trust

Address

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Employer's website

https://www.cddft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Executive Director of Nursing

Noel Scanlon

Noel.scanlon@nhs.net

07825218936

Details

Date posted

01 December 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year per annum pro rata

Contract

Secondment

Duration

3 months

Working pattern

Full-time

Reference number

C9439-23-1034

Job locations

University Hospital Of North Durham

North Road

Durham

DH1 5TW


Supporting documents

Privacy notice

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